The account executive is asking about post-sales support for a new p5 HMC. They need the pSeries technical specialist to configure an HMC with software support for the customer. Which of the following should the specialist include in the configuration？（）A、SupportlineB、ServiceSuiteC、Software Maintenance Agreement （SWMA）D、Machine Control Program Remote Support Agreement （MCPRSA）
The account executive is asking about post-sales support for a new p5 HMC. They need the pSeries technical specialist to configure an HMC with software support for the customer. Which of the following should the specialist include in the configuration？（）
- A、Supportline
- B、ServiceSuite
- C、Software Maintenance Agreement （SWMA）
- D、Machine Control Program Remote Support Agreement （MCPRSA）
相关考题：
An account executive is preparing for an initial one-on-one meeting with a high-level executive who recently read about POWER5 technology. The account executive needs technical assistance to prepare for the meeting. How can a pSeries technical specialist best provide assistance in this situation？（）A、Create a POWER5 technical presentation for the account executive’s use.B、Mentor the account executive with the most important POWER5 features and benefits.C、Attend the meeting instead of the account executive to present the POWER5 features and benefits.D、Join the meeting via teleconference at a prescheduled time to present the POWER5 features and benefits.
A potential new customer needs servers and requests a response to their hardware specifications， which are all related to hardware speeds， disk， and memory configuration. The customer requests a quote within 48 hours. Which of the following should the System x Sales Specialist do to MAXIMIZE the odds of winning this business？ （）A、Request an extension because 48 hours will not be enough time to propose an appropriate solution.B、Ask the customer for a call to learn more about their needs and respond to their request with a complete solution.C、Use the configuration guide or spreadsheet configurator to assemble server configurations that meet the specification， and then look for the lowest price.D、Contact the IBM Client Representative for this account and ask for assistance in setting up a meeting with the technical decision maker of the prospective customer.
The storage specialist has designed a very complex solution with the customer， and needs toverify that all associated equipment will work as expected. Which of the following is designed tohelp lower support cost and improve customer satisfaction？（）A、ATScon MonitorB、Technical and Delivery AssessmentC、System Storage Interoperations CenterD、Standalone Solutions Configuration Tool
A pSeries technical specialist is performing a solutions assurance with a customer for a new single-frame 10-node p655 system being attached to a currently installed HMC. Which of the following questions should be asked to gather all the required information to determine whether the p655 solution can connect to the HMC？（）A、Are there at least ten RS-232 ports available on the HMC？B、Are there at least ten RS-422 ports available on the HMC？C、Are there at least ten RS-232 and two RS-422 ports available on the HMC？D、Are there at least two RS-232 and ten RS-422 ports available on the HMC？
A customer is looking for a low-cost pSeries solution. The pSeries technical specialist is recommending several p650 Express Configurations. When reviewing the options with the customer， the pSeries technical specialist should emphasize which of the following limitations？（）A、Some Express Configurations limit the amount of maximum memory at order time.B、The customer must meet minimum system requirements to obtain Express Configuration pricing. C、The Express Configurations offer less than the maximum number of processors.D、The Express Configurations are only offered through the QuickShip Program.
A customer with an IBM SAN Volume Controller attached to Windows servers calls their BusinessPartner storage specialist asking for configuration assistance. What is the appropriate response？（）A、contact an IBM Customer EngineerB、send a Service Support Representative （SSR）C、recommend purchase of a Support Line contractD、engage a Field Technical Sales Support （FTSS）
A customer has requested the most cost-effective p5 solution allowing for growth. Which of the following should the pSeries technical specialist consider doing when configuring each p5 system using eConfig？（）A、Implementing CoDB、Using Express Configurations with processor upgradesC、Meeting the minimum Value Pak rulesD、Engaging the pSeries representative to identify appropriate discounts
A customer wants to take advantage of IBM’s Micro-Partitioning capabilities for their new AIX applications. The pSeries technical specialist should recommend purchasing which of the following？（）A、p5 hardware， AIX 5.2， Virtual I/O ServerB、POWER4 hardware， AIX 5.3， Virtual I/O Server，C、p5 hardware， AIX 5.3， Advanced POWER Virtualization featureD、POWER4 hardware， AIX 5.2， Advanced POWER Virtualization feature
A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call？（）A、IBM TechlineB、IBM SupportlineC、IBM Software DistributionD、IBM Hardware Support
A Business Partner storage specialist is proposing an IBM System Storage DS5000 solution to aninstalled EMC customer. Which IBM resource should the Business Partner engage to assist withcompetitive sales strategies against EMC?（）A、Competeline B、Executive Briefing Center C、Competitive Benchmark Center D、Field Technical Support Specialist (FTSS)
Companycom has several CR3 HMCs managing their p690 servers. They have purchased a new p5 570 and would like to manage the new system with an existing HMC. What is required to support this environment?（）A、Free up one HMC and update the software for use with the p5 570B、Connect the new p5 570 server to an existing HMC and manage the p690s and p5 570 from that HMCC、Order a new HMC to support the new p5 570 server since the CR3 HMC is not supported for a p5 570D、Backup the HMC to DVD-RAM and select HMC migrate to move all the profile data to the new HMC software
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）A、The technical support specialist has completed a UNIX course at college.B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.C、The technical support specialist’s company sells $3M of UNIX computer systems every year.D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
The pSeries technical specialist is designing a two LPAR p5-570 with eight total processors. The system is a test system to run AIX 5.2. The customer has stated a preference for internal disks for the boot devices. The customer has said they may later need to run three or four LPARs without increasing the number of processors. What should the pSeries technical specialist tell the customer about the ability of the p5-570 to meet their requirements？（）A、It will require additional SCSI adapters and I/O drawers or external disks to support more than two LPARs.B、It has sufficient built-in SCSI controllers and disk enclosures to support four total LPARs by only adding the necessary additional disks.C、It is unable to use internal disks for LPARs and therefore additional adapters I/O drawers or external disks must be used to support all LPARs.D、It can support six LPARs with internal disks but will require special features， cables and an adapter to support the additional LPARs with internal disks.
The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information？（）A、Service ProcessorB、Service DirectorC、Inventory Scout ServicesD、Service Focal Point
A customer currently has five partitioned POWER4 systems and is adding new systems. When the pSeries technical specialist introduces the first p5 system with CoD into this environment， how should the HMC be handled？（）A、Order a new HMC to support the p5 system.B、Attach the new p5 system to the existing HMC.C、Upgrade the existing HMC to accommodate both the POWER4 and p5 systems.D、Do nothing. This system does not require an HMC.
A customer wants to deploy a centralized storage system to support a new database. Which of the following factors should the storage specialist consider first?（）A、disaster recovery strategyB、the number of IOPS requiredC、the capacity of each hard driveD、how the database will be backed up
Company.com has encountered a problem on the HMC， which requires access to the root shell on the HMC. Which of the following is necessary to access the root userid on the HMC？（）A、Enable remote commands on the HMC Configuration menu,then use ssh to login to theHMC,enter su - rootB、Login to the HMC as hscpe and run pesh,using a temporary password from IBM Support,afterward， enter su - rootC、Login to the HMC as hscroot,then run pesh,using a temporary password from IBM Support, afterward,enter su - rootD、Enable remote commands on the HMC Configuration menu，then telnet in as hscroot,entersu - root
A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC （7315） cannot connect to the new server. How can the specialist help the customer？（）A、Explain to the customer that they need an additional HMC for the POWER5 system.B、Obtain a PO from the customer to purchase additional serial connections to the HMC.C、Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.D、Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.
The account team is putting together a very complex solution for the customer. During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）A、Use eConfig to configure and validate each pSeries and p5 system.B、Engage Advanced Technical Support to review any outstanding technical issues.C、Confirm with the customer that the solution design meets their requirements.D、Perform a Pre-Install Solution Assurance Review to validate required power requirements.
单选题A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）AThe technical support specialist has completed a UNIX course at college.BThe technical specialist has supported several similar projects and has earned an IBM AIX certification.CThe technical support specialist’s company sells $3M of UNIX computer systems every year.DThe technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
单选题A pSeries technical specialist is performing a solutions assurance with a customer for a new single-frame 10-node p655 system being attached to a currently installed HMC. Which of the following questions should be asked to gather all the required information to determine whether the p655 solution can connect to the HMC？（）AAre there at least ten RS-232 ports available on the HMC？BAre there at least ten RS-422 ports available on the HMC？CAre there at least ten RS-232 and two RS-422 ports available on the HMC？DAre there at least two RS-232 and ten RS-422 ports available on the HMC？
单选题Companycom has several CR3 HMCs managing their p690 servers. They have purchased a new p5 570 and would like to manage the new system with an existing HMC. What is required to support this environment?（）AFree up one HMC and update the software for use with the p5 570BConnect the new p5 570 server to an existing HMC and manage the p690s and p5 570 from that HMCCOrder a new HMC to support the new p5 570 server since the CR3 HMC is not supported for a p5 570DBackup the HMC to DVD-RAM and select HMC migrate to move all the profile data to the new HMC software
单选题During a presentation on the p5 machines， a customer asks the pSeries technical specialist a question regarding the differences between POWER4+ and POWER5. In addition to new advanced power management， SMT， and larger L2 and L3 caches in POWER5， which of the following describes some of the key improvements in POWER5？（）AMicro-Partitioning support and the L3 controller is now between L2 and main memory.BDynamic partitioning support and the L3 controller is now between L2 and main memory.CMicro-Partitioning support and the L3 controller is no longer between L2 and main memory.DDynamic partitioning support and the L3 controller is no longer between L2 and main memory.
单选题A Business Partner storage specialist is proposing an IBM System Storage DS5000 solution to aninstalled EMC customer. Which IBM resource should the Business Partner engage to assist withcompetitive sales strategies against EMC?（）ACompeteline BExecutive Briefing Center CCompetitive Benchmark Center DField Technical Support Specialist (FTSS)
单选题The account executive is asking about post-sales support for a new p5 HMC. They need the pSeries technical specialist to configure an HMC with software support for the customer. Which of the following should the specialist include in the configuration？（）ASupportlineBServiceSuiteCSoftware Maintenance Agreement （SWMA）DMachine Control Program Remote Support Agreement （MCPRSA）
单选题The pSeries technical specialist is designing a two LPAR p5-570 with eight total processors. The system is a test system to run AIX 5.2. The customer has stated a preference for internal disks for the boot devices. The customer has said they may later need to run three or four LPARs without increasing the number of processors. What should the pSeries technical specialist tell the customer about the ability of the p5-570 to meet their requirements？（）AIt will require additional SCSI adapters and I/O drawers or external disks to support more than two LPARs.BIt has sufficient built-in SCSI controllers and disk enclosures to support four total LPARs by only adding the necessary additional disks.CIt is unable to use internal disks for LPARs and therefore additional adapters I/O drawers or external disks must be used to support all LPARs.DIt can support six LPARs with internal disks but will require special features， cables and an adapter to support the additional LPARs with internal disks.
单选题A customer wants to deploy a centralized storage system to support a new database. Which of the following factors should the storage specialist consider first?（）Adisaster recovery strategyBthe number of IOPS requiredCthe capacity of each hard driveDhow the database will be backed up