A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）A、The technical support specialist has completed a UNIX course at college.B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.C、The technical support specialist’s company sells $3M of UNIX computer systems every year.D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）
- A、The technical support specialist has completed a UNIX course at college.
- B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.
- C、The technical support specialist’s company sells $3M of UNIX computer systems every year.
- D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
相关考题：
A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?() A. Transfer the customer to another technician, who can allocate more time to the issue.B. Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.C. Listen to what the customer has to say and calmly recommend the best course of action.D. Use technical language to demonstrate knowledge and expertise to the customer.
The storage specialist has designed a very complex solution with the customer， and needs toverify that all associated equipment will work as expected. Which of the following is designed tohelp lower support cost and improve customer satisfaction？（）A、ATScon MonitorB、Technical and Delivery AssessmentC、System Storage Interoperations CenterD、Standalone Solutions Configuration Tool
A customer is looking for a low-cost pSeries solution. The pSeries technical specialist is recommending several p650 Express Configurations. When reviewing the options with the customer， the pSeries technical specialist should emphasize which of the following limitations？（）A、Some Express Configurations limit the amount of maximum memory at order time.B、The customer must meet minimum system requirements to obtain Express Configuration pricing. C、The Express Configurations offer less than the maximum number of processors.D、The Express Configurations are only offered through the QuickShip Program.
The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）A、Recommend the customer call EMC.B、Recommend the customer call IBM hardware support.C、Recommend the customer contact SupportLine.D、Recommend the customer re-creates the volume groups.
Upon announcement，the specific details surrounding the Virtual I/O Server requirements and performance are still being defined. The customer has engaged IBM to provide a server consolidation solution and would like to take advantage of the VIO Server benefits. How should the pSeries technical specialist best address this？（）A、Design the solution and present it confidently so the customer does not question it.B、Design the solution and ensure the customer understands the unknowns with the new technology.C、Explain to the customer that the VIO Server does not benefit them when doing server consolidation so it has not been configured.D、Explain to the customer that the details surrounding the VIO Server have not been clearly defined so designing a solution is premature.
A university researcher needs a large server with high numeric computing capacity to do computational fluid dynamics calculations. The pSeries technical specialist has a recent pSeries and RS/6000 Performance Report. Which of the following tables should be consulted to advise the customer concerning relative performance of various models？（）A、rPerfB、ROLTPC、SPECfpD、SPECint
A customer has requested a proposal for a p5-520 with AIX 5.2 and Sysback. There are no plans to run LPARs or Micro-Partitions on the p5-520 in the near future. The customer has asked the pSeries technical specialist to recommend anything else that may be needed. Which of the following should be recommended in this situation？（）A、HMCB、DVD-ROMC、Tape driveD、Network switch
A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?（）A、Transfer the customer to another technician, who can allocate more time to the issue.B、Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.C、Listen to what the customer has to say and calmly recommend the best course of action.D、Use technical language to demonstrate knowledge and expertise to the customer.
A financial industry customer will consolidate their Intel-based servers to a p5-550 running AIX， and needs experienced technical services. What information should the account executive provide to the customer to assure them that the technical specialist has the required experience？（）A、The technical specialist has supported multiple Cluster 1350 environments. References will be provided.B、The technical specialist is Linux-certified by two industry groups. Certificate copies will be provided.C、The technical specialist has worked on multiple UNIX consolidation projects. References will be provided.D、The technical specialist has worked on Linux consolidation efforts. References will be provided.
A customer has requested the most cost-effective p5 solution allowing for growth. Which of the following should the pSeries technical specialist consider doing when configuring each p5 system using eConfig？（）A、Implementing CoDB、Using Express Configurations with processor upgradesC、Meeting the minimum Value Pak rulesD、Engaging the pSeries representative to identify appropriate discounts
A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call？（）A、IBM TechlineB、IBM SupportlineC、IBM Software DistributionD、IBM Hardware Support
A customer has two locations that host their pSeries servers. Traffic is being routed through the public Internet. The customer needs to exchange confidential financial data between the servers. Which of the following solutions should the pSeries technical specialist propose to the customer to secure the data？（）A、A DCE domainB、A Kerberos domainC、A PPP tunnel between the serversD、An IPSEC tunnel between the servers
A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）A、A solution sizing questionnaireB、Verify the customer has the proper racksC、A Technical Delivery AssessmentD、Verify the customer has enough cooling in the computer room
A customer is ready to order a pSeries solution. However， the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option. What is the most appropriate action for the specialist to take next？（）A、Ask the customer to confirm which option is best for their environment.B、Order the fibre channel option and purchase a converter later if necessary.C、Order both SCSI and fibre channel adapters to cover both potential options.D、Inform the customer that fibre channel was selected for performance reasons.
A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）A、The customer used their IBM Customer NumberB、The customer has activated their base warrantyC、The customer purchased Remote Technical Support ServicepacD、The customer escalated the issue to the Duty Manager
The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information？（）A、Service ProcessorB、Service DirectorC、Inventory Scout ServicesD、Service Focal Point
A pSeries technical specialist has completed a server consolidation study of a customer’s environment. An LPAR worksheet was produced， which details the resource （CPU， memory， disk， adapters） requirements for each OS image （partition） based on workload. What is the most appropriate next step？（）A、Update Siebel to include the study results.B、Review the study results and LPAR worksheet with the customer.C、Design detailed system configurations around the study results.D、Work with the client executive and the brand manager to establish discounts.
The sales team has brought in the pSeries technical specialist to recommend the best solution to win the business. The customer wants the lowest purchase cost four-disk solution using an external I/O solution. Which of the following offerings provides the required base function at the lowest cost？（）A、2104B、ESS800C、FAStT600D、SSA 7133
The account team is putting together a very complex solution for the customer. During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）A、Use eConfig to configure and validate each pSeries and p5 system.B、Engage Advanced Technical Support to review any outstanding technical issues.C、Confirm with the customer that the solution design meets their requirements.D、Perform a Pre-Install Solution Assurance Review to validate required power requirements.
单选题The sales team has brought in the pSeries technical specialist to recommend the best solution to win the business. The customer wants the lowest purchase cost four-disk solution using an external I/O solution. Which of the following offerings provides the required base function at the lowest cost？（）A2104BESS800CFAStT600DSSA 7133
单选题A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）AThe technical support specialist has completed a UNIX course at college.BThe technical specialist has supported several similar projects and has earned an IBM AIX certification.CThe technical support specialist’s company sells $3M of UNIX computer systems every year.DThe technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
单选题A customer has two different applications， each requiring two processors. They are evaluating the following three alternatives： 1） Two p5-520s each with two processors and 4GB memory 2） One partitioned p5-550 with four processors and 8GB memory 3） One partitioned p5-570 with four processors and 8GB memory All three solutions will work. However， when helping the customer decide which solution is best for their environment， the pSeries technical specialist should convey which of the following pieces of information？（）A AB BC CD D
单选题A financial industry customer will consolidate their Intel-based servers to a p5-550 running AIX， and needs experienced technical services. What information should the account executive provide to the customer to assure them that the technical specialist has the required experience？（）AThe technical specialist has supported multiple Cluster 1350 environments. References will be provided.BThe technical specialist is Linux-certified by two industry groups. Certificate copies will be provided.CThe technical specialist has worked on multiple UNIX consolidation projects. References will be provided.DThe technical specialist has worked on Linux consolidation efforts. References will be provided.
单选题A customer has two locations that host their pSeries servers. Traffic is being routed through the public Internet. The customer needs to exchange confidential financial data between the servers. Which of the following solutions should the pSeries technical specialist propose to the customer to secure the data？（）AA DCE domainBA Kerberos domainCA PPP tunnel between the serversDAn IPSEC tunnel between the servers
单选题The storage specialist has designed a very complex solution with the customer， and needs toverify that all associated equipment will work as expected. Which of the following is designed tohelp lower support cost and improve customer satisfaction？（）AATScon MonitorBTechnical and Delivery AssessmentCSystem Storage Interoperations CenterDStandalone Solutions Configuration Tool
单选题A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）AThe customer used their IBM Customer NumberBThe customer has activated their base warrantyCThe customer purchased Remote Technical Support ServicepacDThe customer escalated the issue to the Duty Manager
单选题A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）AA solution sizing questionnaireBVerify the customer has the proper racksCA Technical Delivery AssessmentDVerify the customer has enough cooling in the computer room