A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.
A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）
- A、has not been installed on the user’s computer.
- B、is not turned on.
- C、driver is corrupt.
- D、cable is unplugged.
相关考题：
A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）A. Cycle the power on the network printer.B. Verify the network cable is connected to the printer.C. Reinstall the printer driver.D. Restart the print spooler service.
A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）A. Restart the print job in the print queue.B. Print a test page from the printer properties.C. Run the Add Printer Wizard.D. Restart the print spooler service.
When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）A、The printer needs to be calibrated.B、There is a problem with the document being printed.C、The print head is clogged.D、An incorrect paper type is being used.
A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A、Run the printer configuration wizard on the desktop.B、Check to see if the network printer is turned on.C、Verify that the printer is connected to the network.D、Check the local print queue for a failed print job.
A technician receives a new printer for repair and the work order states that when powered on theprinter makes a loud noise and will not print. Which of the following actions should the technician take？ （）A、Install new drivers on the computer.B、Install a new ink cartridge.C、Install a print head on the printer.D、Remove the packing tape from the print head.
A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）A、Download manufacturer printer driversB、Restart the printer spoolerC、Check for Microsoft Windows updatesD、Check Device Manager
You are using Microsoft Windows Internet Explorer 7 on your computer. You need to print only the graphic on a Web page. How should you print the graphic？（）A、Use the Page Setup option and select only the graphic.B、Use the Print Preview feature and select only the graphic.C、Use the Print option from the File menu.D、Use the Microsoft XML Paper Specification （XPS） Document image printer.
A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace？（）A、print headB、fuserC、injectorD、print nozzle
A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take？ （）A、Install new drivers on the computer.B、Install a new ink cartridge.C、Install a print head on the printer.D、Remove the packing tape from the print head.
A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）A、The printer cable is not bi-directional.B、The user does not have full printer administration rights.C、The computer cannot spool and send the print job fast enough.D、The print job is too big for the amount of available memory.
A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）A、The network cable is unplugged.B、The printer is low on toner.C、The gateway address on the printer is incorrect.D、The printer is out of paper.E、The spooler is not functioning.
A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）A、Restart the print job in the print queue.B、Print a test page from the printer properties.C、Run the Add Printer Wizard.D、Restart the print spooler service.
A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）A、Run the calibration feature on the laser printer.B、Run a self-test image page from the printer.C、Clean the corona wire and return printer.D、Print a test page from a computer.
A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）A、the distance between the spots.B、which paper tray was used to print the document.C、which driver was used to print the document.D、which application was used to print the document.
Which of the following should the technician do FIRST when removing a paper jam?（）A、Open all the doors in the printer.B、Clear the print queue.C、Turn the printer off.D、Take the printer offline.
A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）A、That the WEP key is disabledB、That the fuser is not faultyC、That the IP is staticD、That the buffer is not overloaded
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A、Printer driverB、Protocol stackC、Network connectivityD、Correct patch application
You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）A、Configure a roaming user profile for Stephen’s user account.B、Configure the server properties of the printer system folder to connect to the shared printer.C、Install the printer driver for the print device on the Windows NT workstation computer.D、Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.
Your company has a main office and one branch office. The main office has a print server named Printer1. The branch office has a print server named Printer2. Printer1 manages 15 pritners and Printer2 manages seven pritners. You add Printer2 the Print Management console on Printer1. you need to send automatic notification when a printer is not availible. What should you do（）？ A、Configure an e-mail notification fo the printers with jobs printer filterB、Configure an e-mail notification for the printers not ready printer filterC、enable the show informational notifications for local printers option on both print serversD、enable the show informationa notificcations for network printers option on both print servers
单选题A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）APrinter driverBProtocol stackCNetwork connectivityDCorrect patch application
单选题A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）AThat the WEP key is disabledBThat the fuser is not faultyCThat the IP is staticDThat the buffer is not overloaded
单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）Ahas not been installed on the user’s computer.Bis not turned on.Cdriver is corrupt.Dcable is unplugged.
单选题A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）ARestart the print job in the print queue.BPrint a test page from the printer properties.CRun the Add Printer Wizard.DRestart the print spooler service.
单选题A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）Athe distance between the spots.Bwhich paper tray was used to print the document.Cwhich driver was used to print the document.Dwhich application was used to print the document.
单选题A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）AThe printer cable is not bi-directional.BThe user does not have full printer administration rights.CThe computer cannot spool and send the print job fast enough.DThe print job is too big for the amount of available memory.
单选题When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）AThe printer needs to be calibrated.BThere is a problem with the document being printed.CThe print head is clogged.DAn incorrect paper type is being used.
单选题A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）ARun the calibration feature on the laser printer.BRun a self-test image page from the printer.CClean the corona wire and return printer.DPrint a test page from a computer.