A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?()A、Run the printer configuration wizard on the desktop.B、Check to see if the network printer is turned on.C、Verify that the printer is connected to the network.D、Check the local print queue for a failed print job.

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?()

  • A、Run the printer configuration wizard on the desktop.
  • B、Check to see if the network printer is turned on.
  • C、Verify that the printer is connected to the network.
  • D、Check the local print queue for a failed print job.

相关考题:

A user in the accounting department reports that their office is able to connect to the network, butthey are unable to connect to the Internet.Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?() (Select TWO).A. Physical network diagramB. Job logC. Acceptable use policyD. Baseline documentationE. Wiring schematic

A user reports that the wireless network is slow and is able to see and access shared folders that areunknown to the user.Which of the following is the cause of the problem?() A.The SSID broadcast is disabled.B.Wireless router is improperly configured.C.The user is connecting to the wrong SSIDD.The wireless NIC is defective.

You administer your company‘s network. All client computers run Microsoft Windows Vista. A standard user reports that they are unable to install an application. You need to install the applicatin.What should you do?()A.AB.BC.CD.D

You are a network administrator for Your network consists of a single Active Directory domain named All servers run Windows Server 2003.A help desk user reports that a user object was accidentally deleted and the user can no longer log on to the domain and access resources. You confirm that the user object was included in the most recent backup.You need to enable the user to log on to the domain. You must ensure that the user retains access to resources.What should you do?()A. Install a new domain controller. Install Active Directory from media by using the most recent backup. Manually initiate replication.B. Decrease the garbage collection interval. Perform a nonauthorative restoration of Active Directory by using the most recent backup.C. Perform a nonauthorative restoration of Active Directory by using the most recent backup. Authoritatively restore the user object that was deleted.D. Re-create a user object that has the same user principal name (UPN) as the user object that was deleted. Authoritatively restore this user object.

An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?()A、Network data cables are damaged.B、Memory has become unseated.C、The user has defragmented the hard drive.D、Processor cooling fan is not functioning.

A user reports they cannot access the network share folder, the users workstation is configured to use automatic IP. When the administrator checks the IP address the response returns as 169.254.0.5. Which of the following should the administrator verify?()A、 That there are no DHCP relay serversB、 That the user account on Active Directory is not lockedC、 That the network card driver is not installed incorrectlyD、 The network connection is functioning

A user reports they can no longer change the web browser home page. Which of the following is MOSTlikely the problem? ()A、They are using the wrong WEP key.B、They have been infected with malware.C、They have lost Internet connectivity.D、They need to update their network device drivers.

A user in the accounting department reports that their office is able to connect to the network, but they are unable to connect to the Internet. Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?() (Select TWO).A、Physical network diagramB、Job logC、Acceptable use policyD、Baseline documentationE、Wiring schematic

Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?()A、VirusB、WormC、Network bandwidthD、Malware

A user reports that their PC is making a strange noise. Which of the following is the cause of the problem?()A、A network cable is vibrating against the system case.B、An internal wire is improperly routed and is hitting the CPU fan.C、The thermal grease on the CPU has dried out and needs to be replaced.D、The CPU needs to be reseated.

A user reports that the wireless network is slow and is able to see and access shared folders that are unknown to the user. Which of the following is the cause of the problem?()A、The SSID broadcast is disabled.B、Wireless router is improperly configured.C、The user is connecting to the wrong SSIDD、The wireless NIC is defective.

A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST?()A、Printer driverB、Protocol stackC、Network connectivityD、Correct patch application

Your network contains an Active Directory domain. The domain contains three domain controllers.   One of the domain controllers fails.   Seven days later, the help desk reports that it can no longer create user accounts.  You need to ensure that the help desk can create new user accounts.  Which operations master role should you seize()A、domain naming masterB、infrastructure masterC、primary domain controller (PDC) emulatorD、RID masterE、schema master

You are a network administrator for your company. The network consists of a single Active Directory domain. The domain contains three Windows Server 2003 domain controllers, 20 Windows Server 2003 member servers, and 750 Windows XP Professional computers. The domain is configured to use only Kerberos authentication for all server connections.A user reports that she receives an "Access denied" error message when she attempts to connect to one of the member servers. You want to test the functionality of Kerberos authentication on the user’s client computer.  Which command should you run from the command prompt on the user’s computer?()A、netshB、netdiagC、ktpassD、ksetup

You are the administrator of Company.com’s network.  Your network has 100 Windows 2000 Professional computers and 10 Windows 2000 Server computers.  Users on the network save their work files in home folders on a network server. The NTFS partition that contains the home folders has Encrypting File System (EFS) enabled. In addition, the network servers is configured with disk quotas for the NTFS volume that contains the home folders. All users have a default limit of 100 MB, and the option to deny space to users who exceed their limit has been enabled. A user reports that he cannot save any files to his home folder. He also cannot update files in his home folder.   When he attempts to save files to the folder, he receives the following error message: “Insufficient disk space.” Other users are not experiencing this problem with their home folders.   You want to enable the user to save files in his home folder.  What should you do?()A、 Use Windows Backup to archive and remove old files on the server. B、 Increase the server’s disk quota entry for the user to accommodate the additional files. C、 Log on to the network as a Recovery Agent.Decrypt all of the user’s files in his home folder. D、 Log on to the network by using the domain Administrator account.Grant the user Full Control permission to his home folder.

You are a network administrator for your company. The network consists of a single Active Directory domain. A user named Mary works in the information technology (IT) security department. Mary is a member of the ITSecurity global group. Mary reports that no one in the ITSecurity global group can access the security log from the console of a computer named Server1. You need to grant the ITSecurity global group the minimum rights necessary to view the security log on Server1. How should you modify the local security policy?()A、Assign the Generate security audits user right to the ITSecurity global group.B、Assign the Manage auditing and security logs user right to the ITSecurity global group.C、Assign the Allow logon through Terminal Services user right to the ITSecurity global group.D、Assign the Act as part of the operating system user right to the ITSecurity global group.

You are the network administrator for The network consists of a single Active Directory domain named All network servers run Windows Server 2003. The Default Domain Policy GPO is configured to prompt users to change their password 14 days before it expires. A user who returns from a two-week vacation reportes that she cannot log on to the domain. You discover that when she last logged on, she was prompted to change her password. She reports that she did not change her password before leaving on vacation. You need to ensure that the user can log on to the domain. What should you do?()A、Enable the user account.B、Reset the password for the user account.C、Use Active Directory Users and Computers to select the Password never expires option.D、Configure the Prompt user to change password before expiration security policy option to 21 days.

单选题User1 reports she lost her mobile device.She successfully remotely wiped the information from the device.Afterwards she reports she found the device, but she cannot access her mailbox or other content.What should you do?()AInstruct the user to perform a hardware reset of the device.BYou should perform a Set-ActiveSyncDeviceAccessRuleCInstruct the user to change her passwordDMake the shell command Clear-ActiveSyncDevice -Identity User1

单选题You are administrator of your company’s network. Your company has offices in New York, Madrid, Paris and Tokyo. A user named Carmen works in the New York office, but she often travels to the Madrid office. Carmen uses the multi-language version of Windows 2000 Professional on her portable computer. She needs to be able to access both an English and Spanish user interface, input locale, and keyboard layout/IME. When Carmen is in the New York office, she logs on to the network by using the Carmen_eng user account. She is given the English user interface, input locale and keyboard layout/IME. When Carmen is in the Madrid office she logs on to the network by using the Carmen_span user account. She is then given the Spanish interface, input locale and keyboard layout/IME. Carmen reports that when she logs on to the network by using the Carmen_eng user account, she is not allowed to add any languages to her computer other than English, which is already installed. What should you do?( )AAdd the Spanish keyboard layout/IME for the Carmen_eng user account profileBAdd the English keyboard layout/IME for the Carmen_span user account profileCReconfigure the Group Policy Object for the Carmen_eng user account to allow her to  change the languages on her computerDConfigure the Group Policy Object for the Carmen_span user account to allow her to change  the languages on her computer.

单选题A user reports they cannot access the network share folder, the users workstation is configured to use automatic IP. When the administrator checks the IP address the response returns as 169.254.0.5. Which of the following should the administrator verify?()A That there are no DHCP relay serversB That the user account on Active Directory is not lockedC That the network card driver is not installed incorrectlyD The network connection is functioning

单选题A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?()ARun the printer configuration wizard on the desktop.BCheck to see if the network printer is turned on.CVerify that the printer is connected to the network.DCheck the local print queue for a failed print job.

单选题A user reports that their laptop does not have network connectivity, but was working fine last week. The technician executes IPCONFIG to see what the IP address is but it comes up with a 169.254.254.1 address. This address is not part of the company's subnet. Which of the following MOST likely identifies this address type?()AMulticastBDHCPCAPIPADBroadcast

单选题You are the network administrator for The network consists of a single Active Directory domain named . For security reasons,management decides that a particular user must not be able to log on to the domain after 5:00 P.M. If the user is logged on to the domain at 5:00 P.M., he must be logged off automatically. You configure the Logon Hours setting for the appropriate user account. Thatnight, you verify that the user cannot log on to the domain after 5:00 P.M. The nextday, you notice that the user is still accessing domain resources at 6:00 P.M. Youverify that the time on the user's computer and on the domain controller arecorrect. You need to ensure that the user is logged off automatically if he is still working onthe domain after 5:00 P.M. What should you do?()AIn Active Directory Users and Computers, on the Sessions tab, configure the End Session setting for the user account. Instruct the user to log off from the domain and log on again.BModify the Default Domain Policy GPO to enforce logoff when logon hours expire. Ensure that the user's computer has the latest Group Policy settings applied.CRemove the user's domain account from the local Administrators group on the user's client computer. Instruct the user to log off from the domain and log on again.DUse Computer Management on the domain controller. Restart the Net Logon service.

单选题A user reports that the wireless network is slow and is able to see and access shared folders that are unknown to the user. Which of the following is the cause of the problem?()AThe SSID broadcast is disabled.BWireless router is improperly configured.CThe user is connecting to the wrong SSIDDThe wireless NIC is defective.

单选题Your company has a main office and a branch office. Your network consists of a single Active Directory domain. All domain controllers are in the main office. The offices connect to one another by using a wide area network (WAN) link. The branch office has a computer named Server1 that runs Windows Server 2003 Service Pack 2 (SP2). A domain user named User1 reports that he cannot log on to Server1 when the WAN link is unavailable. He reports that he can log on to Server1 when the WAN link is available. You need to ensure that User1 can log on to Server1 by using his domain account when the WAN link is unavailable. What should you do? ()AModify the Default Domain Policy.BModify the Default Domain Controller Policy.CAdd User1 to the Domain Admins group in the domain.DAdd User1 to the local Administrators group on Server1.

单选题A user reports that their PC is making a strange noise. Which of the following is the cause of the problem?()AA network cable is vibrating against the system case.BAn internal wire is improperly routed and is hitting the CPU fan.CThe thermal grease on the CPU has dried out and needs to be replaced.DThe CPU needs to be reseated.

单选题You are a network administrator for Your network consists of a single Active Directory domain named All servers run Windows Server 2003. A help desk user reports that a user object was accidentally deleted and the user can no longer log on to the domain and access resources. You confirm that the user object was included in the most recent backup. You need to enable the user to log on to the domain. You must ensure that the user retains access to resources. What should you do?()AInstall a new domain controller. Install Active Directory from media by using the most recent backup. Manually initiate replication.BDecrease the garbage collection interval. Perform a nonauthorative restoration of Active Directory by using the most recent backup.CPerform a nonauthorative restoration of Active Directory by using the most recent backup. Authoritatively restore the user object that was deleted.DRe-create a user object that has the same user principal name (UPN) as the user object that was deleted. Authoritatively restore this user object.

多选题A user in the accounting department reports that their office is able to connect to the network, but they are unable to connect to the Internet. Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?() (Select TWO).APhysical network diagramBJob logCAcceptable use policyDBaseline documentationEWiring schematic