单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer: ()Ahas not been installed on the user’s computer.Bis not turned on.Cdriver is corrupt.Dcable is unplugged.

单选题
A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer: ()
A

has not been installed on the user’s computer.

B

is not turned on.

C

driver is corrupt.

D

cable is unplugged.


参考解析

解析: 暂无解析

相关考题:

Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?()A. The document is set to hidden.B. The document is locked.C. The document was saved as a system document.D. The document is owned by the first user.

A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?() A. Replace the print rollerB. Reset to factory defaultsC. Replace the wristband rollD. Clean the heating assembly

When you use a computertocreate,edit, and print( ),word processing is useA.databaseB.tableC.deviceD.document

When using an ink jet printer, a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause?()A、The printer needs to be calibrated.B、There is a problem with the document being printed.C、The print head is clogged.D、An incorrect paper type is being used.

The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?()A、The printer needs to be power cycled to clear the job.B、The print server’s queue needs to be checked.C、The printer needs to be set to factory defaults.D、The user’s workstation needs to be rebooted.

A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? ()A、Allow the user to demonstrate expertise.B、Do not argue; empathize with the user, and offer to help.C、Ask the user to watch as the technician diagnoses and corrects the problem.D、Document each of the steps to replicate at a later time.

A user reports that while printing a large document,the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem?()A、The printer cable is not bi-directional.B、The user does not have full printer administration rights.C、The computer cannot spool and send the print job fast enough.D、The print job is too big for the amount of available memory.

Which of the following is the BEST way to make sure the network printer is automatically installed when the user logs on?()A、Log onto the user’s computer as a local administrator and install the printer.B、Make sure the user has permission to print to the printer.C、Create and implement a logon script.D、After the user has logged on, install the printer.

Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?()A、The document is set to hidden.B、The document is locked.C、The document was saved as a system document.D、The document is owned by the first user.

A user reports that they are getting an error when trying to save a video file to a share on a server running Windows Server 2003. The administrator looks at the file and finds that it is 5GB. The administrator checks the server and finds that the server has 100GB of free space. This file needs to be saved on the server. Which of the following should the administrator do to accomplish this?()A、Convert the filesystem to EXT3.B、Convert the filesystem to VMFS.C、Convert the filesystem to NTFS.D、Convert the filesystem to FAT32.

A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer: ()A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.

A user is trying to connect a mobile IR printer to a mobile device with no success. Which of the following is the MOST important when printing to an IR printer?()A、Enough lightB、Line of sightC、Correct printer driversD、Enough power

A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?()A、Replace the paper with thinner paper.B、Replace the toner cartridges.C、Replace the fuser.D、Replace the print heads.

A laser printer has a vertically repetitive print defect. Before attempting to repair the printer,a technician should determine:()A、the distance between the spots.B、which paper tray was used to print the document.C、which driver was used to print the document.D、which application was used to print the document.

A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()A、Replace the print rollerB、Reset to factory defaultsC、Replace the wristband rollD、Clean the heating assembly

A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST?()A、Printer driverB、Protocol stackC、Network connectivityD、Correct patch application

You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer, the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do?()A、Configure a roaming user profile for Stephen’s user account.B、Configure the server properties of the printer system folder to connect to the shared printer.C、Install the printer driver for the print device on the Windows NT workstation computer.D、Upgrade the Windows NT Workstation computer to Windows 2000 Professional, and then import the profile settings for Stephen’s user account.

A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?()A、Restart the print spooler serviceB、Delete the files in C:/Windows/Spool32C、Delete all print jobs after the first oneD、Print a Windows test page

单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer: ()Ahas not been installed on the user’s computer.Bis not turned on.Cdriver is corrupt.Dcable is unplugged.

单选题A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?()ADownload manufacturer printer driversBRestart the printer spoolerCCheck for Microsoft Windows updatesDCheck Device Manager

单选题When using an ink jet printer, a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause?()AThe printer needs to be calibrated.BThere is a problem with the document being printed.CThe print head is clogged.DAn incorrect paper type is being used.

单选题You are the network administrator for All network servers run Windows Server 2003. A server named PrintTK1 has a print device directly connected to the parallel port. The print device is shared for use by all users. Peter is the IT manager. Peter reports that his documents are often printed after documents submitted by other users. You need to ensure that Peter's documents take precedence over documents submitted for printing by other users. However, if a document is already printing, the printing must not be interrupted. What should you do?()AConfigure the printer permissions to assign the Allow - Take Ownership permission to Peter. Restart the Print Spooler service on PrintTK1.BMake Peter's user account the owner of the printer. Restart the Print Spooler service on PrintTK1.CCreate a new printer on PrintTK1 and configure it to print to the print device. In the Advanced tab of the new printer properties, select the Print directly to the printer option. Configure Peter's computer to print to the new printer.DCreate a new printer PrintTK1 and configure it to print to the print device. Modify the priority of the new printer. Configure Peter's computer to print to the new printer.

单选题A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?()ARun the printer configuration wizard on the desktop.BCheck to see if the network printer is turned on.CVerify that the printer is connected to the network.DCheck the local print queue for a failed print job.

单选题Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?()AThe document is set to hidden.BThe document is locked.CThe document was saved as a system document.DThe document is owned by the first user.

单选题The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?()AThe printer needs to be power cycled to clear the job.BThe print server’s queue needs to be checked.CThe printer needs to be set to factory defaults.DThe user’s workstation needs to be rebooted.

单选题A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?()ARestart the print spooler serviceBDelete the files in C:/Windows/Spool32CDelete all print jobs after the first oneDPrint a Windows test page

单选题A laser printer has a vertically repetitive print defect. Before attempting to repair the printer,a technician should determine:()Athe distance between the spots.Bwhich paper tray was used to print the document.Cwhich driver was used to print the document.Dwhich application was used to print the document.

单选题A user reports that while printing a large document,the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem?()AThe printer cable is not bi-directional.BThe user does not have full printer administration rights.CThe computer cannot spool and send the print job fast enough.DThe print job is too big for the amount of available memory.