单选题Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional?()ANetwork Neighborhood  navigate to the users computer  right click  select Offer Remote AssistanceBGo to Help and Support Center  Pick a Task  Use Tools  Offer Remote AssistanceCRun Remote Desktop Connection  Select Connect to User Enter the IP addressDStart  Programs  Administrative Tools  Remote Assistance

单选题
Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional?()
A

Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance

B

Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance

C

Run Remote Desktop Connection > Select Connect to User Enter the IP address

D

Start > Programs > Administrative Tools > Remote Assistance


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