A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?()A、Replace the video card with a compatible one.B、Check the Windows XP Hardware Compatibility List.C、Verify the boot order in the BIOS.D、Install Windows XP RC2 first, then upgrade to Windows XP Media Center.

A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?()

  • A、Replace the video card with a compatible one.
  • B、Check the Windows XP Hardware Compatibility List.
  • C、Verify the boot order in the BIOS.
  • D、Install Windows XP RC2 first, then upgrade to Windows XP Media Center.

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