A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).A、Boot into Safe ModeB、Replace the motherboardC、Uninstall the applicationD、Replace the hard driveE、Install more RAM
A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).
- A、Boot into Safe Mode
- B、Replace the motherboard
- C、Uninstall the application
- D、Replace the hard drive
- E、Install more RAM
相关考题：
A technician has lost a necessary jumper for a new hard drive that must be installed immediately.Which of the following is the BEST solution?（）A、Use a jumper from the motherboard where the new drive is going to be installed.B、Use a jumper from a hard drive that is no longer functioning.C、Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.D、The new hard drive must be replaced
A technician recently installed a new firewall. Which of the following ports must be open to permit HTTPS traffic?（）A、21B、23C、80D、443
The technician has suspicions that a browser has been hijacked. Which of the following should the technician look for in this situation?（）A、A new default gateway has been setup.B、A new Internet shortcut has been added.C、A new web browser has been installed and is now the default.D、A proxy server has been enabled.
After a technician came out and installed a new wireless router, one of the wired workstations began having problems connecting to the file server. This is only an intermittent problem. Which of the following actions will the technician MOST likely perform to resolve this problem?（）A、Change the router's SSIDB、Move the router's locationC、Check user permissionsD、Check the cable ends
A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）A、System logsB、Security logsC、Application logsD、Application installation logs
A technician has just installed a new power supply into a desktop computer and now the computer will not turn on. Which of the following is the MOST likely cause?（）A、The voltage selector switch on the power supply is set incorrectly.B、The 3.3v power line is connected to the wrong input on the motherboard.C、The new power supply voltage rating is too high.D、The 12v power cord is installed incorrectly.
Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）A、No IP address on the printerB、Paper jam in the paper feed trayC、Improper DNS settings on the printerD、Broken LCD screen on the printer
A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?（）A、Disk ManagementB、Services and ApplicationsC、Removable StorageD、Device Manager
A technician installed a new motherboard in a workstation. Which of the following describes theBEST steps for a proper installation?（）A、Install the OS, the application software and then hardware drivers.B、Install the chipset driver, the OS and then the hardware drivers.C、Install the hardware drivers, the chipset driver and then the OS.D、Install the OS, the chipset driver and then the hardware drivers.
A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect to the wireless network. Which of the following is the cause?（）A、The network uses MAC filteringB、The network uses WEPC、The network uses SSID broadcastD、The network uses WPA
A technician installed a new video card on a motherboard which has onboard video. When the monitor was plugged into the new card and the power was turned on, a no signal message appeared on the monitor. Which of the following is MOST likely the issue?（）A、In the BIOS, the onboard video adapter must be disabled.B、The video resolution is set too high.C、The LCD panel is defective.D、The drivers for the new video card must be installed before installing the card.
A technician has just completed a CPU upgrade on a motherboard. Which of the following will MOST likely cause the PC not to boot?（）A、The technician used generic thermal paste.B、The processor had pins broken during installation.C、The memory is incompatible with the new CPU.D、An incorrect fan size was installed on the heatsink.
A technician has just installed an upgraded graphics card. The computers power turns off before itfinishes booting. Which of the following is the cause of the problem? （）A、The monitor cannot display the increased resolution that is a feature of the new graphics card.B、The power supply does not provide enough wattage to power the new graphics card.C、The new graphics card is incompatible with the existing processor.D、The computer does not have enough RAM to support the new graphics card.
A technician needs to install additional access points for a new high speed connection being added in the new office space. Which of the following will MOST likely be installed to allow additional CAT5 cable connections?（）A、Smart JackB、DemarcC、110 BlockD、66 Block
多选题A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).ABoot into Safe ModeBReplace the motherboardCUninstall the applicationDReplace the hard driveEInstall more RAM
单选题A technician has installed Windows Vista Ultimate and is setting up the Media Center. When the technician goes to watch TV, Media Center displays an error of no TV tuner installed. The TV tuner is installed with the correct drivers. Which of the following is the solution to the problem?（）ATV tuner codec was not installed.BNot enough RAM to support the TV tuner.CMotherboard is faulty.DVideo card drivers are not installed.
单选题A technician installed a new video card on a motherboard which has onboard video. When the monitor was plugged into the new card and the power was turned on, a no signal message appeared on the monitor. Which of the following is MOST likely the issue?（）AIn the BIOS, the onboard video adapter must be disabled.BThe video resolution is set too high.CThe LCD panel is defective.DThe drivers for the new video card must be installed before installing the card.
单选题A technician needs to install additional access points for a new high speed connection being added in the new office space. Which of the following will MOST likely be installed to allow additional CAT5 cable connections?（）ASmart JackBDemarcC110 BlockD66 Block
单选题A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect to the wireless network. Which of the following is the cause?（）AThe network uses MAC filteringBThe network uses WEPCThe network uses SSID broadcastDThe network uses WPA
单选题A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard? （）AReseat all power connections.BRemove the CMOS battery.CInstall the graphics card.DGround to the case.
单选题A technician has lost a necessary jumper for a new hard drive that must be installed immediately.Which of the following is the BEST solution?（）AUse a jumper from the motherboard where the new drive is going to be installed.BUse a jumper from a hard drive that is no longer functioning.CContact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.DThe new hard drive must be replaced
单选题A technician has just installed an upgraded graphics card. The computers power turns off before itfinishes booting. Which of the following is the cause of the problem? （）AThe monitor cannot display the increased resolution that is a feature of the new graphics card.BThe power supply does not provide enough wattage to power the new graphics card.CThe new graphics card is incompatible with the existing processor.DThe computer does not have enough RAM to support the new graphics card.
单选题A technician recently installed a new firewall. Which of the following ports must be open to permit HTTPS traffic?（）A21B23C80D443
单选题A technician has just installed a new power supply into a desktop computer and now the computer will not turn on. Which of the following is the MOST likely cause?（）AThe voltage selector switch on the power supply is set incorrectly.BThe 3.3v power line is connected to the wrong input on the motherboard.CThe new power supply voltage rating is too high.DThe 12v power cord is installed incorrectly.
单选题Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）ANo IP address on the printerBPaper jam in the paper feed trayCImproper DNS settings on the printerDBroken LCD screen on the printer
单选题The technician has suspicions that a browser has been hijacked. Which of the following should the technician look for in this situation?（）AA new default gateway has been setup.BA new Internet shortcut has been added.CA new web browser has been installed and is now the default.DA proxy server has been enabled.
单选题A technician has just completed a CPU upgrade on a motherboard. Which of the following will MOST likely cause the PC not to boot?（）AThe technician used generic thermal paste.BThe processor had pins broken during installation.CThe memory is incompatible with the new CPU.DAn incorrect fan size was installed on the heatsink.