The client team tends to bring the pSeries technical specialist in very late in the process. This has caused several problems where the specialist has had to correct some misunderstandings about the technology. The specialist is getting very frustrated and would like to avoid these misunderstandings in future. What would be the most appropriate way to handle this？（）A、Refuse to work with the account team unless they are brought in right at the beginning.B、Talk to the account team and ask them to bring them in earlier so that they can better understand the account.C、Explain the situation to the customer and ask them to talk to the account team about bringing them in earlier.D、Explain the situation to the sales manager and ask him to talk to the account team about bringing them in earlier.
The client team tends to bring the pSeries technical specialist in very late in the process. This has caused several problems where the specialist has had to correct some misunderstandings about the technology. The specialist is getting very frustrated and would like to avoid these misunderstandings in future. What would be the most appropriate way to handle this？（）
- A、Refuse to work with the account team unless they are brought in right at the beginning.
- B、Talk to the account team and ask them to bring them in earlier so that they can better understand the account.
- C、Explain the situation to the customer and ask them to talk to the account team about bringing them in earlier.
- D、Explain the situation to the sales manager and ask him to talk to the account team about bringing them in earlier.
相关考题：
The storage specialist has designed a very complex solution with the customer， and needs toverify that all associated equipment will work as expected. Which of the following is designed tohelp lower support cost and improve customer satisfaction？（）A、ATScon MonitorB、Technical and Delivery AssessmentC、System Storage Interoperations CenterD、Standalone Solutions Configuration Tool
A customer is looking for a low-cost pSeries solution. The pSeries technical specialist is recommending several p650 Express Configurations. When reviewing the options with the customer， the pSeries technical specialist should emphasize which of the following limitations？（）A、Some Express Configurations limit the amount of maximum memory at order time.B、The customer must meet minimum system requirements to obtain Express Configuration pricing. C、The Express Configurations offer less than the maximum number of processors.D、The Express Configurations are only offered through the QuickShip Program.
A pSeries technical specialist has just returned from an internal course for implementing Micro-Partitioning on the POWER5 range of servers. There were many handouts from the course. To ensure the rapid transfer of the newly acquired skill， what should the technical specialist do？（）A、Make copies of the course material and deliver the course in full to the technical team.B、Make copies of the course material and hand them out to the technical team for them to read.C、Become the Micro-Partitioning expert within the organization and act as the sole knowledge base.D、Make copies of the course material and prepare a concise overview of the course to deliver to the technical team.
A university researcher needs a large server with high numeric computing capacity to do computational fluid dynamics calculations. The pSeries technical specialist has a recent pSeries and RS/6000 Performance Report. Which of the following tables should be consulted to advise the customer concerning relative performance of various models？（）A、rPerfB、ROLTPC、SPECfpD、SPECint
A company has a large data center with hundreds of AIX and Linux OS images on both stand-alone and LPARed machines. They are likely to undergo some downsizing in the near future. The IT Director is concerned with their ability to manage the environment with fewer staff members. What software should the pSeries technical specialist recommend to the customer to provide for more efficient management， quicker provisioning， and monitoring？（）A、TSMB、CSMC、NIMD、PSSP
A customer has requested a proposal for a p5-520 with AIX 5.2 and Sysback. There are no plans to run LPARs or Micro-Partitions on the p5-520 in the near future. The customer has asked the pSeries technical specialist to recommend anything else that may be needed. Which of the following should be recommended in this situation？（）A、HMCB、DVD-ROMC、Tape driveD、Network switch
After visiting several customers， the pSeries technical specialist returns to the office late in the day and makes a list of the various customer requests. The specialist decided to complete at least one task before leaving for the day. Which of the following is most important to complete immediately？（）A、Send a flyer on new p5-520. B、Provide shipment delivery status.C、Order a new system per the purchase order.D、Retrieve and send a whitepaper on SCSI performance.
A financial industry customer will consolidate their Intel-based servers to a p5-550 running AIX， and needs experienced technical services. What information should the account executive provide to the customer to assure them that the technical specialist has the required experience？（）A、The technical specialist has supported multiple Cluster 1350 environments. References will be provided.B、The technical specialist is Linux-certified by two industry groups. Certificate copies will be provided.C、The technical specialist has worked on multiple UNIX consolidation projects. References will be provided.D、The technical specialist has worked on Linux consolidation efforts. References will be provided.
A customer has requested the most cost-effective p5 solution allowing for growth. Which of the following should the pSeries technical specialist consider doing when configuring each p5 system using eConfig？（）A、Implementing CoDB、Using Express Configurations with processor upgradesC、Meeting the minimum Value Pak rulesD、Engaging the pSeries representative to identify appropriate discounts
A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call？（）A、IBM TechlineB、IBM SupportlineC、IBM Software DistributionD、IBM Hardware Support
The pSeries technical specialist has been invited to a briefing on the latest POWER technology as a representative of their team. What should the specialist offer to do upon return from class in order to best prepare the rest of the team for the introduction of the new technology？（）A、Archive the materials in the team’s library.B、Act as the sole technical resource for the team.C、Summarize the information and make it available to the team.D、Evaluate the class and recommend attendance to other team members.
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）A、The technical support specialist has completed a UNIX course at college.B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.C、The technical support specialist’s company sells $3M of UNIX computer systems every year.D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
A customer has two locations that host their pSeries servers. Traffic is being routed through the public Internet. The customer needs to exchange confidential financial data between the servers. Which of the following solutions should the pSeries technical specialist propose to the customer to secure the data？（）A、A DCE domainB、A Kerberos domainC、A PPP tunnel between the serversD、An IPSEC tunnel between the servers
The account executive is asking about post-sales support for a new p5 HMC. They need the pSeries technical specialist to configure an HMC with software support for the customer. Which of the following should the specialist include in the configuration？（）A、SupportlineB、ServiceSuiteC、Software Maintenance Agreement （SWMA）D、Machine Control Program Remote Support Agreement （MCPRSA）
A customer is getting ready to install a new pSeries system into their data center. They are concerned about providing the appropriate clearance around their 7014-T42 to allow for maintenance. What reference material should the pSeries technical specialist provide to the customer？（）A、Sales ManualB、Announcement LetterC、Site and Hardware Planning InformationD、Adapter， Devices， and Cable Information for Multiple Bus Systems
The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information？（）A、Service ProcessorB、Service DirectorC、Inventory Scout ServicesD、Service Focal Point
A company has recently placed an order for a POWER4+ p650 server. Their facilities manager has approached the pSeries technical specialist to gather information on the correct power receptacle for thenew server. They have requested a picture of the power cord plug to show to their electrician. Where would the pSeries technical specialist find the required information？（）A、Sales ManualB、Announcement LetterC、POWER4+ p650 Specification SheetD、Site and Hardware Planning Information Manual
An IBM technician specialist has a prospective customer who is excited about eX5 and is working on configuration for a very large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. The customers recently selected a Business Partner who has been involved in the last few design changes. What steps should the IBM technician specialist take to make sure the customer is satisfied with the solution？（）A、Turn over current design to Techline to create configurationsB、Perform knowledge transfer of design requirements to Business partner then disengageC、Work with Business Partner to engage Techline to assist with configuration and request technical and Delivery Assessment （TDA）D、Work with business partner to engage Techline to create configurations
The sales team has brought in the pSeries technical specialist to recommend the best solution to win the business. The customer wants the lowest purchase cost four-disk solution using an external I/O solution. Which of the following offerings provides the required base function at the lowest cost？（）A、2104B、ESS800C、FAStT600D、SSA 7133
A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC （7315） cannot connect to the new server. How can the specialist help the customer？（）A、Explain to the customer that they need an additional HMC for the POWER5 system.B、Obtain a PO from the customer to purchase additional serial connections to the HMC.C、Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.D、Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.
The account team is putting together a very complex solution for the customer. During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）A、Use eConfig to configure and validate each pSeries and p5 system.B、Engage Advanced Technical Support to review any outstanding technical issues.C、Confirm with the customer that the solution design meets their requirements.D、Perform a Pre-Install Solution Assurance Review to validate required power requirements.
The pSeries technical specialist of a Premier Tier 1 Business Partner has been working on a design for a four LPAR p5-570 Express solution. The specialist has received conflicting information regarding sharing the IDE DVD-RAM drive between different LPARs. Who should the technical specialist contact to gain a definitive answer？（）A、IBM BPSOB、IBM PartnerlineC、IBM DistributorD、IBM Supportline
单选题The sales team has brought in the pSeries technical specialist to recommend the best solution to win the business. The customer wants the lowest purchase cost four-disk solution using an external I/O solution. Which of the following offerings provides the required base function at the lowest cost？（）A2104BESS800CFAStT600DSSA 7133
单选题A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）AThe technical support specialist has completed a UNIX course at college.BThe technical specialist has supported several similar projects and has earned an IBM AIX certification.CThe technical support specialist’s company sells $3M of UNIX computer systems every year.DThe technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
单选题A financial industry customer will consolidate their Intel-based servers to a p5-550 running AIX， and needs experienced technical services. What information should the account executive provide to the customer to assure them that the technical specialist has the required experience？（）AThe technical specialist has supported multiple Cluster 1350 environments. References will be provided.BThe technical specialist is Linux-certified by two industry groups. Certificate copies will be provided.CThe technical specialist has worked on multiple UNIX consolidation projects. References will be provided.DThe technical specialist has worked on Linux consolidation efforts. References will be provided.
单选题A customer is looking for a low-cost pSeries solution. The pSeries technical specialist is recommending several p650 Express Configurations. When reviewing the options with the customer， the pSeries technical specialist should emphasize which of the following limitations？（）ASome Express Configurations limit the amount of maximum memory at order time.BThe customer must meet minimum system requirements to obtain Express Configuration pricing. CThe Express Configurations offer less than the maximum number of processors.DThe Express Configurations are only offered through the QuickShip Program.
单选题After months of negotiations and several proposals， the customer indicates that they may be ready to purchase a pSeries system. Rather than quickly ordering the last configuration proposed， what is the most appropriate next step for a pSeries technical specialist to improve the chance of a successful project？（）AObtain buy-in and feedback from the customer.BFirst ask the client executive if financing has been arranged.CPlan the installation and rollout schedule before ordering.DConfirm that any additional requirements are handled by others.