单选题A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）AReplace the motherboard.BCheck all connections.CReplace the USB controller.DCheck the PS/2 connector.
单选题
A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）
A
Replace the motherboard.
B
Check all connections.
C
Replace the USB controller.
D
Check the PS/2 connector.
参考解析
解析：
暂无解析
相关考题：
A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?（）A. TouchpadB. MotherboardC. KeyboardD. External pointing device
After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause?() A. The wireless switch was damaged during the display installation.B. The network card has failed.C. The new display is interfering with the wireless signal.D. The antenna connector was not reconnected.
A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）A. Replace the motherboard.B. Check all connections.C. Replace the USB controller.D. Check the PS/2 connector.
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）A. Task ManagerB. Device ManagerC. DEFRAGD. Event Viewer
When servicing a laptop, which of the following components usually requires the keyboard to beremoved before the component can be replaced?() A. ProcessorB. Hard driveC. BatteryD. Optical drive
A server is being set up at a client location. The system has been powered up for a clean install of the base OS. The CD is in the drive. After 5 minutes, the system is hung. There is no activity with the CD-ROM drive and nothing to select on the screen. Which of the following procedures should be performed next?（）A.Boot off diskette and change boot device to CDB.Change the bootlist for normal mode and rebootC.Reboot and press 5/F5 after keyboard is displayed on the screenD.Press enter to open SP menus once OK is showing in the LEDs
When servicing a laptop, which of the following components usually requires the keyboard to beremoved before the component can be replaced?（）A、ProcessorB、Hard driveC、BatteryD、Optical drive
After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause？（）A、The wireless switch was damaged during the display installation.B、The network card has failed.C、The new display is interfering with the wireless signal.D、The antenna connector was not reconnected.
Your network contains multiple computers that run Windows XP Professional. Multiple users share the computers. You need to ensure that users can switch their keyboard layouts between multiple languages. What should you do?（） A、Install the Multilingual User Interface (MUI) pack.B、From Internet Explorer, modify the Language Preferences.C、From the Keyboard settings, update the driver for the keyboard. D、From Regional and Language Options, modify the Text services and input languages settings.
A user has purchased a laptop that has no means to charge the battery. Which of the followingwould the user MOST likely purchase?（）A、USB cableB、AC adapterC、PCMCIA cardD、Replacement battery
When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause？（）A、The keyboard driver needs to be updated.B、There are conflicting serial ports.C、The mouse driver needs to be updated.D、The user is brushing the touch pad while typing.
A Windows OS has failed to load after a successful power on self test. Which of the following steps will help troubleshoot the problem?（）A、Change the time and date in the BIOS.B、Replace the keyboard.C、Check for media in the optical drive.D、Add more RAM.
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）A、Task ManagerB、Device ManagerC、DEFRAGD、Event Viewer
A laptop typically has a physical switch to disable which of the following features?（）A、BluetoothB、Hard Drive Impact ProtectionC、Data EncryptionD、Wireless
A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:（）A、RJ-11 connector needs to be re-crimpedB、User has plugged into the laptop's NIC portC、User has plugged the wrong end of the cable into the portD、RJ-11 connector needs to be replaced with an RJ-45 connector
If an external monitor is attached to a laptop and it does not work， which of the following actions should a technician take FIRST？（）A、Re-install the operating system.B、Open and close the cover.C、Use the function key to activate the monitor.D、Install new software for the keyboard.
A customer has security concerns about classified local data being compromised if the laptop isstolen. The customers laptop has Windows 2000 utilizing the FAT16 file system. Which of the following actions should be taken？（）A、Upgrade the operating system to Windows XP Home.B、Have the customer convert to NTFS and enable data encryption.C、Tell the customer that a laptop should not be used for classified data.D、Configure the wireless adapter to only connect to secure networks.
An executive’s laptop screen has been damaged and will not power on. Which of the following is the FASTEST way to get the executive back online?（）A、Pull the hard drive and install it in a spare laptop of the same make and model.B、Replace the motherboard on the laptop.C、Build the executive a temporary laptop and attempt to repair the damaged one.D、Replace the backlight on the laptop.
When replacing a laptop keyboard, the FIRST thing that Bob, a technician, should do is remove:（）A、the battery.B、the memory cover and memory sticks giving access to the screws holding the keyboard in place.C、the top bezel covering the screws holding the keyboard in place.D、the AC power.
A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?（）A、StickyKeys is enabled and needs to be disabled.B、The new keyboard is defective and needs to be replaced.C、The system board is defective.D、The keyboard ribbon is not seated properly.
A server is being set up at a client location. The system has been powered up for a clean install of the base OS. The CD is in the drive. After 5 minutes, the system is hung. There is no activity with the CD-ROM drive and nothing to select on the screen. Which of the following procedures should be performed next?（）A、Boot off diskette and change boot device to CDB、Change the bootlist for normal mode and rebootC、Reboot and press 5/F5 after keyboard is displayed on the screenD、Press enter to open SP menus once OK is showing in the LEDs
单选题ertkiller .com has purchased laptop computers that will be used to connect to a wireless network. You create a laptop organizational unit and create a Group Policy Object （GPO） and configure user profiles by utilizing the names of approved wireless networks. You link the GPO to the laptop organizational unit. The new laptop users complain to you that they cannot connect to a wireless network. What should you do to enforce the group policy wireless settings to the laptop computers（）AExecute gpupdate/target：computer command at the command prompt on laptop computersBExecute Add a network command and leave the SSID （service set identifier） blankCExecute gpupdate/boot command at the command prompt on laptops computersDConnect each laptop computer to a wired network and log off the laptop computer and then login again.ENone of the above
单选题A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?（）ATouchpadBMotherboardCKeyboardDExternal pointing device
单选题A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?（）AStickyKeys is enabled and needs to be disabled.BThe new keyboard is defective and needs to be replaced.CThe system board is defective.DThe keyboard ribbon is not seated properly.
单选题When replacing a laptop keyboard, the FIRST thing that Bob, a technician, should do is remove:（）Athe battery.Bthe memory cover and memory sticks giving access to the screws holding the keyboard in place.Cthe top bezel covering the screws holding the keyboard in place.Dthe AC power.
单选题If an external monitor is attached to a laptop and it does not work， which of the following actions should a technician take FIRST？（）ARe-install the operating system.BOpen and close the cover.CUse the function key to activate the monitor.DInstall new software for the keyboard.
单选题After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause？（）AThe wireless switch was damaged during the display installation.BThe network card has failed.CThe new display is interfering with the wireless signal.DThe antenna connector was not reconnected.