A user has purchased a laptop that has no means to charge the battery. Which of the followingwould the user MOST likely purchase?()A、USB cableB、AC adapterC、PCMCIA cardD、Replacement battery
A user has purchased a laptop that has no means to charge the battery. Which of the followingwould the user MOST likely purchase?()
- A、USB cable
- B、AC adapter
- C、PCMCIA card
- D、Replacement battery
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A user has a new laptop with a quad-core processor, and wants to increase the memory of theunit. Which of the following memory types would be the BEST choice?() A.DIMMB.RIMMC.SIMMD.SODIMM
Which of the following is enabled in the BIOS that will prompt a user to enter their password every time the laptop performs a POST?() A. Power User accessB. Power on passwordC. Administrative passwordD. User profile access
Which of the following is enabled in the BIOS that will prompt a user to enter their password every time the laptop performs a POST?()A、Power User accessB、Power on passwordC、Administrative passwordD、User profile access
A user in your company has a laptop, which he uses both, on and off the network. You want to change the users profile to roaming but when you attempt to change the setting, the Roaming profile option is grayed out. How can you change the laptop users profile to roaming?()A、In Control Panel, System, User Profiles Tab, change profile to roaming.B、Have him log back into the network.C、Change the Profile to a Mandatory User Profile.D、Change the profile to a Mandatory Roaming Profile.
A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disappears. Which of the following is the MOST likely cause?()A、The hinge on the display panel is damaged.B、The display cable is loose or damaged.C、The display panel is defective.D、The video controller on the system board is defective.
A user states that they are trying to project their laptop to a screen for a presentation. They have plugged the projector cable into their laptop, and turned the projector on, but no signal is found. Which of the following should the technician perform FIRST?()A、Ensure the projector is receiving powerB、Verify the laptop is not running on batteryC、Toggle the function key for displaysD、Replace the projector cable with another
A home user would like to connect their laptop display to their home HD television. Which of the following is the BEST solution?()A、Connecting the laptop’s VGA output to an HDMI adaptorB、Connecting the laptop’s VGA output to the television’s VGA inputC、Connecting the laptop's USB output to the HD television’s HDMI adaptorD、Connecting the laptop’s USB output to the television’s USB input
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?()A、Task ManagerB、Device ManagerC、DEFRAGD、Event Viewer
A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:()A、RJ-11 connector needs to be re-crimpedB、User has plugged into the laptop's NIC portC、User has plugged the wrong end of the cable into the portD、RJ-11 connector needs to be replaced with an RJ-45 connector
A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?()A、Plug in USB keyboardB、Check for a disable switchC、Contact the laptop manufacturerD、Plug in a USB mouse
A user cannot undock a laptop from the docking station. Which of the following is the MOST likely cause?()A、The laptop is not turned offB、The power cable is not unpluggedC、The lock button is set to lockD、The ACPI settings are configured improperly
A customer has security concerns about classified local data being compromised if the laptop isstolen. The customers laptop has Windows 2000 utilizing the FAT16 file system. Which of the following actions should be taken?()A、Upgrade the operating system to Windows XP Home.B、Have the customer convert to NTFS and enable data encryption.C、Tell the customer that a laptop should not be used for classified data.D、Configure the wireless adapter to only connect to secure networks.
An executive’s laptop screen has been damaged and will not power on. Which of the following is the FASTEST way to get the executive back online?()A、Pull the hard drive and install it in a spare laptop of the same make and model.B、Replace the motherboard on the laptop.C、Build the executive a temporary laptop and attempt to repair the damaged one.D、Replace the backlight on the laptop.
A user connecting a laptop to a wall jack is prompted for user credentials before being grantedaccess to the network. Which of the following is MOST likely implemented on the switch?()A、MAC filteringB、PoEC、IP filteringD、802.1X
A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?()A、If the wireless is enabledB、If the laptop is connected to the correct gatewayC、If the SSID is enabledD、If the DHCP address scheme is correct
单选题A user cannot undock a laptop from the docking station. Which of the following is the MOST likely cause?()AThe laptop is not turned offBThe power cable is not unpluggedCThe lock button is set to lockDThe ACPI settings are configured improperly
单选题A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?()AIf the wireless is enabledBIf the laptop is connected to the correct gatewayCIf the SSID is enabledDIf the DHCP address scheme is correct
单选题Which of the following is enabled in the BIOS that will prompt a user to enter their password every time the laptop performs a POST?()APower User accessBPower on passwordCAdministrative passwordDUser profile access
单选题A user connecting a laptop to a wall jack is prompted for user credentials before being grantedaccess to the network. Which of the following is MOST likely implemented on the switch?()AMAC filteringBPoECIP filteringD802.1X
单选题ertkiller .com has purchased laptop computers that will be used to connect to a wireless network. You create a laptop organizational unit and create a Group Policy Object (GPO) and configure user profiles by utilizing the names of approved wireless networks. You link the GPO to the laptop organizational unit. The new laptop users complain to you that they cannot connect to a wireless network. What should you do to enforce the group policy wireless settings to the laptop computers()AExecute gpupdate/target:computer command at the command prompt on laptop computersBExecute Add a network command and leave the SSID (service set identifier) blankCExecute gpupdate/boot command at the command prompt on laptops computersDConnect each laptop computer to a wired network and log off the laptop computer and then login again.ENone of the above
单选题A user would like to use an external monitor with their laptop, but when the monitor is plugged in and connected to the laptop, the screen does not display on the monitor. Which of the following is the BEST way to display an image on both the monitor and the laptop?()AChange resolution on laptopBToggle FN key and external monitor keyCTry a different monitor typeDTry using a different monitor cable
单选题A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?()ARemotely connect to the user's laptop and review the network configuration settingsBPing the web server from inside the network to ensure it is still up and running.CCheck to make sure the company's website is accessible from the Internet.DEnsure the Ethernet cable is securely plugged into the user's laptop
单选题A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:()ARJ-11 connector needs to be re-crimpedBUser has plugged into the laptop's NIC portCUser has plugged the wrong end of the cable into the portDRJ-11 connector needs to be replaced with an RJ-45 connector
单选题A user has a new laptop with a quad-core processor, and wants to increase the memory of theunit. Which of the following memory types would be the BEST choice?()ADIMMBRIMMCSIMMDSODIMM
单选题Your end user customer has not requested a ServicePac to cover the base unit and options they have purchased. What is a compelling reason to offer service? ()AIBM ServicePacs remove a liability from you the reseller in the event of fireBIBM ServicePacs remove a liability from you the reseller in the event of floodingCIBM ServicePacs provide improved warranty coverageDService just adds a layer of cost you do not needEall of the above
单选题A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disappears. Which of the following is the MOST likely cause?()AThe hinge on the display panel is damaged.BThe display cable is loose or damaged.CThe display panel is defective.DThe video controller on the system board is defective.
单选题You are the administrator of Company’s network. A user named Sven has a Windows 2000 Professional portable computer. He has configured the portable computer with options that provide him with the maximum battery life. Sven reports that when the laptop resumes from standby mode he does not receive a prompt for the password. You want to configure Sven’s portable computer to ensure that a password is required when the computer resumes from standby mode. What should you do?()AReset Sven’s user account.BAdd Sven to the Power Users group.CConfigure the Advanced power options properties.DConfigure the power options to use the Home/Office Desk power scheme by default.EConfigure the power options to use the Portable/Laptop power scheme by default.