When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause?()A、The keyboard driver needs to be updated.B、There are conflicting serial ports.C、The mouse driver needs to be updated.D、The user is brushing the touch pad while typing.

When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause?()

  • A、The keyboard driver needs to be updated.
  • B、There are conflicting serial ports.
  • C、The mouse driver needs to be updated.
  • D、The user is brushing the touch pad while typing.

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A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?()A、TouchpadB、MotherboardC、KeyboardD、External pointing device

A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause? ()A、The LCD is not running in its native resolution.B、LCD monitors do not appear blurred.C、The drivers are improperly installed.D、More video memory needs to be allocated.

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Which two are examples of a mouse event?()A、The user clicks the mouse. B、The user moves the mouse into an item. C、The cursor style changes from default to busy. D、The user moves the mouse into the window title bar.

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单选题A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?()AStickyKeys is enabled and needs to be disabled.BThe new keyboard is defective and needs to be replaced.CThe system board is defective.DThe keyboard ribbon is not seated properly.

单选题A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause? ()AThe LCD is not running in its native resolution.BLCD monitors do not appear blurred.CThe drivers are improperly installed.DMore video memory needs to be allocated.

单选题Users are having trouble printing in terminal services. The administrator finds that whenever acertain user prints the print spooler crashes.  Which of the following is the MOST likely problem?()A The user is using a PostScript driver.B The printer is not on the HCL.C The user does not have the appropriate permissions to print.D The printer driver is not installed on the terminal server.

单选题A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?()AThe driver CD is for Windows XP only.BThe technician needs to initialize the NIC first within Device Manager before installing a driver.CThe driver on the CD is not digitally signed.DThe driver is corrupt.

多选题Which two are examples of a mouse event?()AThe user clicks the mouse.BThe user moves the mouse into an item.CThe cursor style changes from default to busy.DThe user moves the mouse into the window title bar.

单选题Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?()AThe user is using a PostScript driver.BThe printer is not on the HCL.CThe user does not have the appropriate permissions to print.DThe printer driver is not installed on the terminal server.

单选题When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause?()AThe keyboard driver needs to be updated.BThere are conflicting serial ports.CThe mouse driver needs to be updated.DThe user is brushing the touch pad while typing.

单选题The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?()AThe printer needs to be power cycled to clear the job.BThe print server’s queue needs to be checked.CThe printer needs to be set to factory defaults.DThe user’s workstation needs to be rebooted.

单选题When using an ink jet printer, a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause?()AThe printer needs to be calibrated.BThere is a problem with the document being printed.CThe print head is clogged.DAn incorrect paper type is being used.