不定项题A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).()AThe network cable is unplugged.BThe printer is low on toner.CThe gateway address on the printer is incorrect.DThe printer is out of paper.EThe spooler is not functioning.

不定项题
A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).()
A

The network cable is unplugged.

B

The printer is low on toner.

C

The gateway address on the printer is incorrect.

D

The printer is out of paper.

E

The spooler is not functioning.


参考解析

解析: 暂无解析

相关考题:

A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?()A. Cycle the power on the network printer.B. Verify the network cable is connected to the printer.C. Reinstall the printer driver.D. Restart the print spooler service.

A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch.Which of the following settings on the switch will need to be configured to support the printer?()A. MAC filteringB. IP addressC. PoED. Port speed

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?()A、Run the printer configuration wizard on the desktop.B、Check to see if the network printer is turned on.C、Verify that the printer is connected to the network.D、Check the local print queue for a failed print job.

A technician just finished installing a new printer on an end user’s computer. Which of thefollowing will enable the technician to see the test page option for the printer?()A、Right-click on the printer and select PropertiesB、Double click on the printer iconC、Right-click on the printer and select Set as DefaultD、Right-click on the printer and select Open

A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch. Which of the following settings on the switch will need to be configured to support the printer?()A、MAC filteringB、IP addressC、PoED、Port speed

A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?()A、Use the printer’s clean option.B、Replace the printer data cable.C、Print the demo page from the printer.D、Reinstall the drivers.

A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST?()A、Replace the printer.B、Replace print head assembly.C、Clean the print head.D、Use a different brand of paper.

A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace?()A、print headB、fuserC、injectorD、print nozzle

A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?() (Select TWO).A、Toner cartridgeB、Laser scannerC、Formatter PCBD、Pickup rollersE、Fuser

A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).()A、The network cable is unplugged.B、The printer is low on toner.C、The gateway address on the printer is incorrect.D、The printer is out of paper.E、The spooler is not functioning.

When installing an inkjet printer for the first time, which of the following should be done FIRST? ()A、Print a test page from the Printer icon under the printers tab.B、Select the new printer as the default printer.C、Run the printhead alignment within the Tools folder of the printer.D、Ensure that the printer is set for bi-directional printing.

When connecting a laser printer to a network for the first time, a technician should FIRST:()A、configure the network settings on the printer.B、ensure the cable is set to TCP/IP.C、enable the printer in the BIOS.D、configure the printer as bi-directional in Windows.

A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer: ()A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.

A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem?()A、Run the calibration feature on the laser printer.B、Run a self-test image page from the printer.C、Clean the corona wire and return printer.D、Print a test page from a computer.

A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?()A、Refill the cartridgesB、Replace the tonerC、Replace the network cableD、Calibrate the inkjet printer

A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? ()A、That the WEP key is disabledB、That the fuser is not faultyC、That the IP is staticD、That the buffer is not overloaded

A technician is servicing a customer’s color laser printer and notices excess toner in the printer.Which of the following tools would BEST assist the technician in removing the excess toner?()A、Damp towelB、Compressed airC、Alcohol wipeD、Computer vacuum

A printer is consistently printing random characters on every page. Which of the following should be done? ()(Select TWO).A、Power cycle the printerB、Replace the fuserC、Check for paper jamsD、Clean the print drumE、Check the printer driver

A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST?()A、Printer driverB、Protocol stackC、Network connectivityD、Correct patch application

单选题A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? ()AThat the WEP key is disabledBThat the fuser is not faultyCThat the IP is staticDThat the buffer is not overloaded

单选题A customer has installed a new computer on their network. They can print to the printer but the option for duplex printing is not available. All other computers have the option. Which of the following is the cause of the problem?()AThe new computer is printing to the wrong IP address.BThe new computer is using the wrong protocol.CThe driver port is not setup correctly.DThe option has not been selected on the driver.

多选题A printer is consistently printing random characters on every page. Which of the following should be done? ()(Select TWO).APower cycle the printerBReplace the fuserCCheck for paper jamsDClean the print drumECheck the printer driver

不定项题A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).()AThe network cable is unplugged.BThe printer is low on toner.CThe gateway address on the printer is incorrect.DThe printer is out of paper.EThe spooler is not functioning.

单选题The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?()AThe printer needs to be power cycled to clear the job.BThe print server’s queue needs to be checked.CThe printer needs to be set to factory defaults.DThe user’s workstation needs to be rebooted.

单选题A user reports that while printing a large document,the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem?()AThe printer cable is not bi-directional.BThe user does not have full printer administration rights.CThe computer cannot spool and send the print job fast enough.DThe print job is too big for the amount of available memory.

单选题Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?()AThe network connection is unavailable.BThe printer is offline.CThe user does not have the proper security permissions.DThe print spooler is stopped.

单选题Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()AThe printer will print according to specification.BThe printer will stop printing immediately.CThe printer will take longer to print.DThe printer will print blank sheets of paper

多选题A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?() (Select TWO).AToner cartridgeBLaser scannerCFormatter PCBDPickup rollersEFuser