A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）A、Replace the printer.B、Replace print head assembly.C、Clean the print head.D、Use a different brand of paper.
A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）
- A、Replace the printer.
- B、Replace print head assembly.
- C、Clean the print head.
- D、Use a different brand of paper.
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多选题A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).ABoot into Safe ModeBReplace the motherboardCUninstall the applicationDReplace the hard driveEInstall more RAM
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单选题A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）AAllow the user to demonstrate expertise.BDo not argue; empathize with the user, and offer to help.CAsk the user to watch as the technician diagnoses and corrects the problem.DDocument each of the steps to replicate at a later time.
单选题Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）AThe technician should always bend at the waist and lift with their arms.BThe technician should seek assistance from an available customer.CThe technician should always bend at the waist and lift with their back.DThe technician should get assistance from another technician.
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