220-604 题目列表
单选题When experiencing video problems， which of the following should be performed FIRST to ensure that the monitor is not causing the problem？ （）ACheck for the latest video drivers.BInstall a known-good video adapter.CAttach the monitor to a known-good computer.DReplace the monitor.
多选题When a computer does not recognize an internal modem， a technician should determine whether：（）Athe modem is seated properly.Bthe number being dialed is valid.Cthere are resource conflicts.Dthere is power to the modem.Ethe modem speaker is enabled.
单选题A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？（）ARecommend the use of smaller graphics.BReplace the toner cartridge.CRecommend connecting fewer users to the printer.DCheck the amount of memory installed.
单选题Which of the following would be the safest environmental condition for working on multiple systems at one time？（）AA tiled room with anti-static mats and wrist straps.BA clean， carpeted room with anti-static mats and wrist straps.CA tiled room in a warehouse with outside ventilation.DA clean， carpeted room with air purifiers and dehumidifiers.
单选题A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on， the drive LED remains lit and an error message during power-on self test （POST） states， ’No Drive Present.’ Which of the following would MOST likely be the cause？（）AThe motherboard was damaged and needs replacing.BThe floppy drive was not reconnected.CA configuration disk was left in the floppy drive.DThe ribbon cable has been installed incorrectly.
单选题A technician receives a work order requesting the installation of an NLX motherboard into a micro ATX case. Which of the following should the technician recognize？（）AA standard ATX power supply will not be able to connect to the NLX adapter.BThe system will not start up.CThe case is too small for the motherboard.DThe motherboard was not meant for this style of case.
单选题Which of the following would be an example of a biometric device？（）AUSB security keyBsmart card readerCthumb print readerDencryption password
单选题A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take？ （）AInstall new drivers on the computer.BInstall a new ink cartridge.CInstall a print head on the printer.DRemove the packing tape from the print head.
单选题Which of the following desktop hardware should a technician be MOST concerned with disposing of correctly？（）AbatteriesBpower cordsCdisk drivesDhard drives
单选题Which of the following is the process a scanner uses to scan images to a computer？（）ALight is shown through the image and onto the scanner headBLight is reflected off a mirror onto the Charged Coupled Device （CCD）CLight is flashed off a mirror onto the CCDDLight is reflected off the image and into a camera
单选题Which of the following printer types uses thin print pins to transfer ink from a fiber or ribbon？ （）AimpactBlaserCsolid inkDink jet
单选题An 8X AGP video card will not fit into the AGP slot. Which of the following may be the cause？（）AThe motherboard only supports 3.3v AGP Cards.BThe motherboard only supports universal cards.CThe video card is defective.DThe slot covers are misaligned.
多选题Which of the following can be used to determine the amount of physical memory installed in a laptop？ （）ACheck Device Manager Snap-in.BType WINVER in the command prompt.CCheck the BIOS.DCheck System Information in the Accessibility folder.ECheck System Information.
单选题A technician is working on a new computer running Windows XP and the hard drive is formatted at 20GB but is an 80GB hard drive. There is not another partition and no extra space can be foundunder Windows explorer. Which of the following would be the BEST way to partition the remainder of the hard drive without data loss？ （）AAdd another hard drive and use that available space.BRun FDISK.CUse the Disk Management tool.DBack up all important data to an external drive then reformat the hard drive.
单选题A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）AReboot the computer.BReplace the touchpad.CClean the touchpad.DUpdate the driver.