220-604 题目列表
单选题A technician is performing preventive maintenance on the hardware components in a workstation. Which of the following actions should the technician take？ （）ARemove the case front and clean the air vents.BUnplug the capacitors from the board and clean the contacts.CRemove the processor and clean the pins with an eraser.DRemove the processor and clean any dust that has collected between the processor and the heatsink.
单选题A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）AReplace the printer.BReplace print head assembly.CClean the print head.DUse a different brand of paper.
单选题Which of the following should a technician use to clean the glass on a flatbed scanner？（）Aglass cleaner and paper towelsBdish soap and a wet towelCa soft， pre-moistened towel or wipeDdry paper towels
单选题Which of the following should a technician use to clean the glass on a flatbed scanner？（）Aglass cleaner and paper towelsBdish soap and a wet towelCa soft， pre-moistened towel or wipeDdry paper towels
单选题When installing a new scanner， Windows XP does not automatically recognize the scanner. Which of the following actions should be taken？（）AUse the Scanners and Cameras Wizard to add the device.BEnable the scanner in the BIOS.CAdd new printer Wizard.DEnsure the scanner is not locked.
单选题When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）AThe printer needs to be calibrated.BThere is a problem with the document being printed.CThe print head is clogged.DAn incorrect paper type is being used.
单选题Which of the following printer types uses thin print pins to transfer ink from a fiber or ribbon？ （）AimpactBlaserCsolid inkDink jet
单选题Which of the following RAID configurations takes advantage of mirroring？（）ARAID 1BRAID 5CRAID 0DRAID 2
单选题A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？ （）AfuserBozone filterCtransfer coronaDprimary corona
单选题During boot up， a laptop screen displays vertical colored lines and then the LCD screen goes blank. There are no display problems when connected to an external monitor. Which of the following actions should be taken to resolve the problem？ （）AReplace the laptop.BReplace the LCD screen.CReplace the LCD pixels.DRe-select the LCD in Device Manager.
多选题Which of the following is the voltage that an ATX molex connector delivers to an IDE device？ （）A-3.3 VoltsB24 VoltsC120 VoltsD12 VoltsE5 Volts
单选题Which of the following is used to produce the best LCD image on a laptop？（）ADual scanBActive matrixCPassive matrixDActive scanning
单选题Which of the following item colorizes the paper using a two-component laser printer？（）AribbonBdeveloperClaser beamDtoner
单选题A new computer is displaying the wrong amount of memory. Which of the following may be the cause？（）AThe module is installed backwards.BA USB device is using some memory.CAn onboard video card is using some memory.DThe CPU is using some memory.
单选题A work order states that a customer used Windows updates and after rebooting the computer， the video driver was corrupted and the computer was in safe mode. Which of the following would be the BEST action to take？（）ADownload and install the correct video driver from the manufacturer’s web site.BRemove the video driver and reboot the computer.CUse the Driver Roll Back feature in Device Manager.DGo back to Windows update and specify the correct video driver.