A user in the accounting department reports that their office is able to connect to the network, but they are unable to connect to the Internet. Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?（） (Select TWO).A、Physical network diagramB、Job logC、Acceptable use policyD、Baseline documentationE、Wiring schematic
A user in the accounting department reports that their office is able to connect to the network, but they are unable to connect to the Internet. Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?（） (Select TWO).
- A、Physical network diagram
- B、Job log
- C、Acceptable use policy
- D、Baseline documentation
- E、Wiring schematic
相关考题：
A user in the accounting department reports that their office is able to connect to the network, butthey are unable to connect to the Internet.Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?（） (Select TWO).A. Physical network diagramB. Job logC. Acceptable use policyD. Baseline documentationE. Wiring schematic
A remote user cannot connect to the office via VPN. The user has established Internet connectivity.Which of the following is the MOST likely next step in troubleshooting?() A.Power cycle the VPN concentrator at the office.B.Determine if the VPN service is running at the office.C.Reinstall the VPN client at the remote computer.D.Determine if the user has the correct VPN address and password.
A user is trying to connect their new desktop to the network but is unable to get an IP address. The technician tests the cable and finds that there are too many open pairs. Which of the following wiring standards needs to be used in the replacement cable?（）A、568BB、CrossoverC、569-AD、607-A
A technician is able to connect to the Internet but cannot connect to a remote machine through Remote Desktop in Windows XP. Each time the technician attempts to connect to a remote location, the software times out. Which of the following is the MOST likely problem?（）A、The Java applet is disabled in the web browser.B、Deny all has not been configured in the firewall.C、Wireless network drivers are corrupt.D、Port forwarding settings are not correct
Which of the following should be implemented to allow a user to securely connect to a network driveremotely?（）A、Enable file and print shareB、FTPC、VPND、Map a drive
A system administrator is trying to troubleshoot company wide email problems that may be related to DNS. Which of the following network tools would be MOST useful to determine if it is a DNS issue？（）A、netstatB、tracertC、nslookupD、ping
A user is unable to connect to the company's intranet server by FQDN, but can connect by IP address. Other users are not having a problem. An administrator verifies that the user can successfully ping the server by IP address and can properly resolve the FQDN using nslookup. The problem is persisting after running ipconfig /flushdns. Which of the following should the administrator do NEXT?（）A、Examine the Imhost file.B、Flush the cache on the DNS server.C、Flush the cache on the WINS server.D、Examine the hosts file
A system administrator did not receive a response while attempting to ping loopback. Which of the following would most likely resolve this problem？（）A、Issue startsrc -s loopbackB、Issue startsrc -g tcpipC、Issue rc.tcpipD、Reconnect the network cable
A customer reports that their newly purchased Windows Vista Home Premium notebook is unable tosee other computers in their home office. Which of the following is the MOST likely cause? （）A、The Windows Defender service is turned on.B、The Network Location Type is Work.C、The Network Location Type is Private.D、The Network Location Type is Public.
An administrator is unable to ping a workstation. Which of the following tools would BEST help toresolve the issue?（）A、Cable testerB、MultimeterC、Toner probeD、Protocol analyzer
A user is unable to connect to the network. A network technician is able to determine that there is a problem on the switch. All other users on that switch are able to connect successfully to the network. Which of the following is a probable cause？（）A、Switching loop is occurring on the switch.B、Wrong subnet mask on the switch.C、Incorrect SNMP settings on the switch.D、Port is misconfigured on the switch.
An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take？（）A、 Implement preventative measures.B、 Close the issue.C、 Document the outcome.D、 Question other users to make sure they are not having the same issue.
An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）A、Implement preventative measures.B、Close the issue.C、Document the outcome.D、Question other users to make sure they are not having the same issue
A user has a small network of four computers that they want to connect to a single cable modem. Which of the following devices would allow the user to do this？（）A、Four port switchB、Four port wireless routerC、Four port WAPD、Four port hub
A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig, the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255.0.0 Default Gateway. Which of the following could be causing the issue?（）A、The subnet mask is not correctly configured.B、The DNS client has not been configured on the computer.C、The DHCP client is unable to obtain an IP address from the DHCP server.D、The default gateway is not specified
Which of the following configuration management documentation types would an administrator useto know how and when to property install new network devices on the LAN?（）A、Baseline configurationB、Logical network diagramC、Network policyD、Wiring schematic
Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）A、VirusB、WormC、Network bandwidthD、Malware
A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect to the wireless network. Which of the following is the cause?（）A、The network uses MAC filteringB、The network uses WEPC、The network uses SSID broadcastD、The network uses WPA
A client is having trouble connecting to the Internet. The client is using a static IP address and is able to connect to other devices on the network via IP address only. Which of the following is MOST likely the problem?（）A、IMAPB、DHCPC、DNSD、NAT
A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）A、Replace the print rollerB、Reset to factory defaultsC、Replace the wristband rollD、Clean the heating assembly
Multiple users call from the same location saying that they have no network connectivity. The administrator is unable to ping the main switch at that IDF. Which of the following configuration management documents would the administrator MOST likely consult to troubleshoot the issue?（）A、Baseline configurationB、Security policyC、Performance and transaction logsD、Physical network diagram
The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user’s connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?（）A、net /?B、ipconfig /flushdnsC、netstat -rD、nbtstat -R
A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?（）A、Cable testerB、MultimeterC、Fiber splicerD、Loopback plug
多选题A user in the accounting department reports that their office is able to connect to the network, but they are unable to connect to the Internet. Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?（） (Select TWO).APhysical network diagramBJob logCAcceptable use policyDBaseline documentationEWiring schematic
单选题A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig, the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255.0.0 Default Gateway. Which of the following could be causing the issue?（）AThe subnet mask is not correctly configured.BThe DNS client has not been configured on the computer.CThe DHCP client is unable to obtain an IP address from the DHCP server.DThe default gateway is not specified
单选题A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect to the wireless network. Which of the following is the cause?（）AThe network uses MAC filteringBThe network uses WEPCThe network uses SSID broadcastDThe network uses WPA
单选题An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take？（）A Implement preventative measures.B Close the issue.C Document the outcome.D Question other users to make sure they are not having the same issue.