A user states that they are trying to project their laptop to a screen for a presentation. They have plugged the projector cable into their laptop, and turned the projector on, but no signal is found. Which of the following should the technician perform FIRST?（）A、Ensure the projector is receiving powerB、Verify the laptop is not running on batteryC、Toggle the function key for displaysD、Replace the projector cable with another
A user states that they are trying to project their laptop to a screen for a presentation. They have plugged the projector cable into their laptop, and turned the projector on, but no signal is found. Which of the following should the technician perform FIRST?（）
- A、Ensure the projector is receiving power
- B、Verify the laptop is not running on battery
- C、Toggle the function key for displays
- D、Replace the projector cable with another
相关考题：
A user states that they are trying to project their laptop to a screen for a presentation. They have plugged the projector cable into their laptop, and turned the projector on, but no signal is found. Which of the following should the technician perform FIRST?（）A. Ensure the projector is receiving powerB. Verify the laptop is not running on batteryC. Toggle the function key for displaysD. Replace the projector cable with another
A user reports that they walked away from their laptop for 30 minutes and when they came backthe screen was very dim. The user tried moving the mouse and increasing the brightness setting,but neither worked. Which of the following should the technician do FIRST?（）A. Plug in an external monitor to test the video card.B. Run a check disk scan to verify there is no corruption.C. Check if the laptop is now on battery power.D. Have the LCD screen replaced with a known good screen.
After opening up the lid of a laptop that is powered on, nothing is displayed on the LCD. Opening and closing the lid multiple times usually causes the display to regain the signal. Which of the following components should the technician check FIRST?（）A、MotherboardB、Video cardC、Cutoff switchD、AC adapter
A technician is trying to install a previous-generation expansion card into their new laptop.However, the card refuses to fit into the expansion slot. Which of the following is MOST likely the reason?（）A、The card needs to have the compatibility jumpers set before it can be installed into the system.B、The card is a PCI Express card and the laptop supports pcmica.C、The expansion slot needs to be enabled in theblos first.D、The card is a PCMCIA card and the laptop supports PCI Express cards.
A user would like to use an external monitor with their laptop, but when the monitor is plugged in and connected to the laptop, the screen does not display on the monitor. Which of the following is the BEST way to display an image on both the monitor and the laptop?（）A、Change resolution on laptopB、Toggle FN key and external monitor keyC、Try a different monitor typeD、Try using a different monitor cable
Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?（）A、To help the technician learn how to perform the task B、To determine if the user is performing the task properly C、To determine if the user is authorized to perform the task D、To help the technician determine if there is a better way to perform the task in question
A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?（）A、Remotely connect to the user's laptop and review the network configuration settingsB、Ping the web server from inside the network to ensure it is still up and running.C、Check to make sure the company's website is accessible from the Internet.D、Ensure the Ethernet cable is securely plugged into the user's laptop
A technician is troubleshooting a laptop LCD, and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?（）A、BacklightB、InverterC、Loose cableD、Lid switch
A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disappears. Which of the following is the MOST likely cause?（）A、The hinge on the display panel is damaged.B、The display cable is loose or damaged.C、The display panel is defective.D、The video controller on the system board is defective.
A technician has a laptop in for repair with a consistent video corruption issue. The issue is seen on the local display and on an external monitor. The issue happens on the BIOS setup screen as well as within Windows. Which of the following laptop components is MOST likely failing?（）A、VGA portB、LCD displayC、Onboard video cardD、Inverter
A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）A、Reboot the computer.B、Replace the touchpad.C、Clean the touchpad.D、Update the driver.
Which of the following is the MOST likely cause of a low wireless signal after an internal wireless adapter on a laptop was replaced?（）A、The wireless card must be calibrated to the laptop.B、The correct preshared encryption key must be installed to boost the signal.C、The MAC address of the new wireless card will have to be added to the WAP to get the full signal.D、The antenna wires for the wireless card were not attached.
A laptop will not output to a connected projector. Which of the following steps should a technician take FIRST?（）A、Press the appropriate function + monitor key.B、Adjust the BIOS settings for external display.C、Replace the video card on the laptop.D、Update video drivers for the video card.
A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:（）A、RJ-11 connector needs to be re-crimpedB、User has plugged into the laptop's NIC portC、User has plugged the wrong end of the cable into the portD、RJ-11 connector needs to be replaced with an RJ-45 connector
A user cannot undock a laptop from the docking station. Which of the following is the MOST likely cause?（）A、The laptop is not turned offB、The power cable is not unpluggedC、The lock button is set to lockD、The ACPI settings are configured improperly
A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.
Which of the following is a laptop monitor technology that uses a backlight to produce an image on the screen?（）A、OLEDB、PlasmaC、DLPD、LCD
During boot up， a laptop screen displays vertical colored lines and then the LCD screen goes blank. There are no display problems when connected to an external monitor. Which of the following actions should be taken to resolve the problem？ （）A、Replace the laptop.B、Replace the LCD screen.C、Replace the LCD pixels.D、Re-select the LCD in Device Manager.
A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?（）A、If the wireless is enabledB、If the laptop is connected to the correct gatewayC、If the SSID is enabledD、If the DHCP address scheme is correct
A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?（）A、Cable testerB、MultimeterC、Fiber splicerD、Loopback plug
单选题A user reports that they walked away from their laptop for 30 minutes and when they came backthe screen was very dim. The user tried moving the mouse and increasing the brightness setting,but neither worked. Which of the following should the technician do FIRST?（）APlug in an external monitor to test the video card.BRun a check disk scan to verify there is no corruption.CCheck if the laptop is now on battery power.DHave the LCD screen replaced with a known good screen.
单选题A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?（）AIf the wireless is enabledBIf the laptop is connected to the correct gatewayCIf the SSID is enabledDIf the DHCP address scheme is correct
单选题A technician is trying to install a previous-generation expansion card into their new laptop.However, the card refuses to fit into the expansion slot. Which of the following is MOST likely the reason?（）AThe card needs to have the compatibility jumpers set before it can be installed into the system.BThe card is a PCI Express card and the laptop supports pcmica.CThe expansion slot needs to be enabled in theblos first.DThe card is a PCMCIA card and the laptop supports PCI Express cards.
单选题A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disappears. Which of the following is the MOST likely cause?（）AThe hinge on the display panel is damaged.BThe display cable is loose or damaged.CThe display panel is defective.DThe video controller on the system board is defective.
单选题A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:（）ARJ-11 connector needs to be re-crimpedBUser has plugged into the laptop's NIC portCUser has plugged the wrong end of the cable into the portDRJ-11 connector needs to be replaced with an RJ-45 connector
单选题Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?（）ATo help the technician learn how to perform the task BTo determine if the user is performing the task properly CTo determine if the user is authorized to perform the task DTo help the technician determine if there is a better way to perform the task in question
单选题A user cannot undock a laptop from the docking station. Which of the following is the MOST likely cause?（）AThe laptop is not turned offBThe power cable is not unpluggedCThe lock button is set to lockDThe ACPI settings are configured improperly