A technician is trying to install a previous-generation expansion card into their new laptop.However, the card refuses to fit into the expansion slot. Which of the following is MOST likely the reason?()A、The card needs to have the compatibility jumpers set before it can be installed into the system.B、The card is a PCI Express card and the laptop supports pcmica.C、The expansion slot needs to be enabled in theblos first.D、The card is a PCMCIA card and the laptop supports PCI Express cards.

A technician is trying to install a previous-generation expansion card into their new laptop.However, the card refuses to fit into the expansion slot. Which of the following is MOST likely the reason?()

  • A、The card needs to have the compatibility jumpers set before it can be installed into the system.
  • B、The card is a PCI Express card and the laptop supports pcmica.
  • C、The expansion slot needs to be enabled in the blos first.
  • D、The card is a PCMCIA card and the laptop supports PCI Express cards.

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