The pSeries technical specialist has a number of tasks to perform and does not have time to do them all. It is a week before the end of quarter and the account executives all state that their individual requests are the highest priority. How should the following task list be prioritized? () 1. Return a call from customer seeking compatibility information. 2. Configure three p690 servers to be ordered in two weeks. 3. Prepare a POWER5 presentation to give to a customer in two weeks. 4. Configure three p690 servers to be ordered this quarter.A、4,2,1,3B、4,3,1,2C、2,4,3,1D、2,3,4,1
The pSeries technical specialist has a number of tasks to perform and does not have time to do them all. It is a week before the end of quarter and the account executives all state that their individual requests are the highest priority. How should the following task list be prioritized? () 1. Return a call from customer seeking compatibility information. 2. Configure three p690 servers to be ordered in two weeks. 3. Prepare a POWER5 presentation to give to a customer in two weeks. 4. Configure three p690 servers to be ordered this quarter.
- A、4,2,1,3
- B、4,3,1,2
- C、2,4,3,1
- D、2,3,4,1
相关考题:
A customer asks the pSeries technical specialist to recommend which remote access (SSH or Telnet) method to use. What question should the customer be asked to best determine the proper recommendation?()A、Is there a need for a PKI Management System?B、Is there a need for end-to-end encryption?C、Do they currently have a Kerberos domain in place?D、Which clients are installed on their desktops -- SSH, Telnet or both?
An account executive is preparing for an initial one-on-one meeting with a high-level executive who recently read about POWER5 technology. The account executive needs technical assistance to prepare for the meeting. How can a pSeries technical specialist best provide assistance in this situation?()A、Create a POWER5 technical presentation for the account executive’s use.B、Mentor the account executive with the most important POWER5 features and benefits.C、Attend the meeting instead of the account executive to present the POWER5 features and benefits.D、Join the meeting via teleconference at a prescheduled time to present the POWER5 features and benefits.
A potential new customer needs servers and requests a response to their hardware specifications, which are all related to hardware speeds, disk, and memory configuration. The customer requests a quote within 48 hours. Which of the following should the System x Sales Specialist do to MAXIMIZE the odds of winning this business? ()A、Request an extension because 48 hours will not be enough time to propose an appropriate solution.B、Ask the customer for a call to learn more about their needs and respond to their request with a complete solution.C、Use the configuration guide or spreadsheet configurator to assemble server configurations that meet the specification, and then look for the lowest price.D、Contact the IBM Client Representative for this account and ask for assistance in setting up a meeting with the technical decision maker of the prospective customer.
A customer is looking for a low-cost pSeries solution. The pSeries technical specialist is recommending several p650 Express Configurations. When reviewing the options with the customer, the pSeries technical specialist should emphasize which of the following limitations?()A、Some Express Configurations limit the amount of maximum memory at order time.B、The customer must meet minimum system requirements to obtain Express Configuration pricing. C、The Express Configurations offer less than the maximum number of processors.D、The Express Configurations are only offered through the QuickShip Program.
Upon announcement,the specific details surrounding the Virtual I/O Server requirements and performance are still being defined. The customer has engaged IBM to provide a server consolidation solution and would like to take advantage of the VIO Server benefits. How should the pSeries technical specialist best address this?()A、Design the solution and present it confidently so the customer does not question it.B、Design the solution and ensure the customer understands the unknowns with the new technology.C、Explain to the customer that the VIO Server does not benefit them when doing server consolidation so it has not been configured.D、Explain to the customer that the details surrounding the VIO Server have not been clearly defined so designing a solution is premature.
A pSeries technical specialist has just returned from an internal course for implementing Micro-Partitioning on the POWER5 range of servers. There were many handouts from the course. To ensure the rapid transfer of the newly acquired skill, what should the technical specialist do?()A、Make copies of the course material and deliver the course in full to the technical team.B、Make copies of the course material and hand them out to the technical team for them to read.C、Become the Micro-Partitioning expert within the organization and act as the sole knowledge base.D、Make copies of the course material and prepare a concise overview of the course to deliver to the technical team.
A university researcher needs a large server with high numeric computing capacity to do computational fluid dynamics calculations. The pSeries technical specialist has a recent pSeries and RS/6000 Performance Report. Which of the following tables should be consulted to advise the customer concerning relative performance of various models?()A、rPerfB、ROLTPC、SPECfpD、SPECint
How should a service representative provide closure at the end of a call for a client?()A、Explain the issues of the call, the steps taken to resolve them and query the client if they have any additional needs.B、Explain the solution to the issue and then provide the client with the technicians contact information in case they have any questions.C、Give the client a technical explanation on the issue and how it was fixed; throw any faulty equipment in the clients garbage.D、Proceed to the next service call, check back with the client in a week to see if they have any additional needs.
A financial industry customer will consolidate their Intel-based servers to a p5-550 running AIX, and needs experienced technical services. What information should the account executive provide to the customer to assure them that the technical specialist has the required experience?()A、The technical specialist has supported multiple Cluster 1350 environments. References will be provided.B、The technical specialist is Linux-certified by two industry groups. Certificate copies will be provided.C、The technical specialist has worked on multiple UNIX consolidation projects. References will be provided.D、The technical specialist has worked on Linux consolidation efforts. References will be provided.
A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()A、Offer to rebuild the logical volume for a fee.B、Offer to talk the customer through the procedure to rebuild the logical volume for a fee.C、Suggest the customer open a call with IBM TechLine; offer to explain how the process works.D、Suggest the customer open a call with IBM SupportLine; offer to explain how the process works.
The pSeries technical specialist has been invited to a briefing on the latest POWER technology as a representative of their team. What should the specialist offer to do upon return from class in order to best prepare the rest of the team for the introduction of the new technology?()A、Archive the materials in the team’s library.B、Act as the sole technical resource for the team.C、Summarize the information and make it available to the team.D、Evaluate the class and recommend attendance to other team members.
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()A、The technical support specialist has completed a UNIX course at college.B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.C、The technical support specialist’s company sells $3M of UNIX computer systems every year.D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
The client team tends to bring the pSeries technical specialist in very late in the process. This has caused several problems where the specialist has had to correct some misunderstandings about the technology. The specialist is getting very frustrated and would like to avoid these misunderstandings in future. What would be the most appropriate way to handle this?()A、Refuse to work with the account team unless they are brought in right at the beginning.B、Talk to the account team and ask them to bring them in earlier so that they can better understand the account.C、Explain the situation to the customer and ask them to talk to the account team about bringing them in earlier.D、Explain the situation to the sales manager and ask him to talk to the account team about bringing them in earlier.
A customer with a small IT budget has one data center. Their main application is a database running on an IBM System Storage DS8000. The database has a data change rate of 50% per day. Once a week, they must do a point-in-time backup from the database to tape. The time it takes to run the backup now exceeds the backup window allowed. The customer requests a proposal to reduce database downtime caused by running backups, with nearly no impact to production volumes. In addition to the tape backup, which DS8000 feature should a technical specialist propose()A、FlashCopyB、FlashCopy SEC、Metro MirrorD、Global Mirror
A customer currently has five partitioned POWER4 systems and is adding new systems. When the pSeries technical specialist introduces the first p5 system with CoD into this environment, how should the HMC be handled?()A、Order a new HMC to support the p5 system.B、Attach the new p5 system to the existing HMC.C、Upgrade the existing HMC to accommodate both the POWER4 and p5 systems.D、Do nothing. This system does not require an HMC.
A customer has an IBM System Storage DS8100 and wants to reach the highest possible throughput in the back-end for a storage-pool-striped volume out of an extent pool with 8 ranks. Over how many device adapter pairs should a technical specialist spread the workload()A、2B、4C、6D、8
A company has recently placed an order for a POWER4+ p650 server. Their facilities manager has approached the pSeries technical specialist to gather information on the correct power receptacle for thenew server. They have requested a picture of the power cord plug to show to their electrician. Where would the pSeries technical specialist find the required information?()A、Sales ManualB、Announcement LetterC、POWER4+ p650 Specification SheetD、Site and Hardware Planning Information Manual
The account team is putting together a very complex solution for the customer. During the solution design phase, many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction?()A、Use eConfig to configure and validate each pSeries and p5 system.B、Engage Advanced Technical Support to review any outstanding technical issues.C、Confirm with the customer that the solution design meets their requirements.D、Perform a Pre-Install Solution Assurance Review to validate required power requirements.
The pSeries technical specialist of a Premier Tier 1 Business Partner has been working on a design for a four LPAR p5-570 Express solution. The specialist has received conflicting information regarding sharing the IDE DVD-RAM drive between different LPARs. Who should the technical specialist contact to gain a definitive answer?()A、IBM BPSOB、IBM PartnerlineC、IBM DistributorD、IBM Supportline
单选题A customer asks the pSeries technical specialist to recommend which remote access (SSH or Telnet) method to use. What question should the customer be asked to best determine the proper recommendation?()AIs there a need for a PKI Management System?BIs there a need for end-to-end encryption?CDo they currently have a Kerberos domain in place?DWhich clients are installed on their desktops -- SSH, Telnet or both?
单选题A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()AThe technical support specialist has completed a UNIX course at college.BThe technical specialist has supported several similar projects and has earned an IBM AIX certification.CThe technical support specialist’s company sells $3M of UNIX computer systems every year.DThe technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
单选题A financial industry customer will consolidate their Intel-based servers to a p5-550 running AIX, and needs experienced technical services. What information should the account executive provide to the customer to assure them that the technical specialist has the required experience?()AThe technical specialist has supported multiple Cluster 1350 environments. References will be provided.BThe technical specialist is Linux-certified by two industry groups. Certificate copies will be provided.CThe technical specialist has worked on multiple UNIX consolidation projects. References will be provided.DThe technical specialist has worked on Linux consolidation efforts. References will be provided.
单选题The account team is putting together a very complex solution for the customer. During the solution design phase, many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction?()AUse eConfig to configure and validate each pSeries and p5 system.BEngage Advanced Technical Support to review any outstanding technical issues.CConfirm with the customer that the solution design meets their requirements.DPerform a Pre-Install Solution Assurance Review to validate required power requirements.
问答题A farmer has a field containing a certain number of pigs and hens. Between them they have 36 heads and 100 feet. How many pigs and hens does the farmer have?