单选题What will accompany Ms. Walter’s letter?ACredit card and email recordsBPayment of late feesCHer business cardDCopies of two billing statements
单选题
What will accompany Ms. Walter’s letter?
A
Credit card and email records
B
Payment of late fees
C
Her business card
D
Copies of two billing statements
参考解析
解析：
根据回信的第1段最后1句I am also attaching copies of these emails for your review可知她寄给服务中心信用卡交易和邮件往来的记录故选A。
根据回信的第1段最后1句I am also attaching copies of these emails for your review可知她寄给服务中心信用卡交易和邮件往来的记录故选A。
相关考题：
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听力原文：M: I've lost my credit card issued by your bank. What should I do, please?W: I am sorry for that. But you have to go to that counter over there for the card business.Q: Why does the customer come to the bank?(15)A．He got a credit card of his friend and come to ask how to use it.B．He got a card and did not know whose card it is.C．He has lost his credit card and come to ask what to do.D．He has found a credit card and come to ask what to do.
单句理解听力原文：Credit card holders can charge purchases to their credit card accounts, and they receive monthly statements.(1)A．Credit card holders will state if they don't buy anything.B．Credit card holders will receive their statements from the bank every month.C．Credit card holders can charge purchases to their bank accounts.D．Credit card holders have to make purchases every month.
In international trade, a banker’s letter of credit is not used for the payment of purchase price.()
How will All The Sales probably reimburse Ms. Waring if her claim is valid? A.By returning the money to her credit card accountB.By giving her a credit toward a future purchase on the company's Web siteC.By using an express delivery service to send her a checkD.By shipping her a second copy of her order at no charge
What is the purpose of Ms. Walter's letter?A.To ask about the automated billing systemB.To update her contact informationC.To report receiving duplicate billsD.To challenge the company's assertions
February18th Ruth Walter 2921 Cypress Lane Smith field，UT 00375 Dear Ms．Walter， It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year． Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence． For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address： Accounts Payable Division Northern Utah Gas&Power 55755 State Highway 1 6 Logan，UT 00378 February 27th Accounts Payable Division Northern Utah Gas&Power 55755 State Highway l 6 Logan，UT 00378 Service representative， I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter． First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company. After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review． These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)． Ruth Walter What is the purpose of Ms．Walter’s letter?A.To ask about the automated billing system B.To update her contact information C.To report receiving duplicate bills D.To challenge the company’s assertions
What is the purpose of Ms. Rigalotta's letter?A.To notify a client of a billing errorB.To describe a new Internet service offerC.To ask that a mistake be correctedD.To request a copy of an article
What does the first letter require Ms. Walter to do?A.Call the Customer Service CenterB.Sent payment to the utilities firmC.Review two bills from last yearD.Verify her account balance
February18th Ruth Walter 2921 Cypress Lane Smith field，UT 00375 Dear Ms．Walter， It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year． Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence． For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address： Accounts Payable Division Northern Utah Gas&Power 55755 State Highway 1 6 Logan，UT 00378 February 27th Accounts Payable Division Northern Utah Gas&Power 55755 State Highway l 6 Logan，UT 00378 Service representative， I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter． First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company. After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review． These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)． Ruth Walter According to her letter，what action did Ms．Walter take?A.She called the company to complain B.She paid her bills by telephone C.She emailed her credit card company D.She sent payments for late fees
What will accompany Ms. Waiter's letter?A.Credit card and email recordsB.Payment of late feesC.Her business cardD.Copies of two billing statements
根据以下内容，回答203-207题。February 18thRuth Waiter2921 Cypress LaneSmithfield, UT 00375Dear Ms. Walter,It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7/15--8/14 and 9/15--10/14 last year.Our records indicate that multiple bills for these periods have been sent to your address with-out reply. At this point, we are regrettably required to take stronger measures. If by April 15 we have not received payment in full, including all late fees charged, we will be forced to terminate service to your residence.For further information about this action, or to verify the amount of your outstanding balance,please call our Customer Service Center at 1-888-555-3802, or write to the following address:Accounts Payable DivisionNorthern Utah Gas & Power55755 State Highway 16Logan, UT 00378February 27thAccounts Payable DivisionNorthern Utah Gas & Power55755 State Highway 16Logan, UT 00378Service representative,I recently received a notification of outstanding charges on my account. I am very confused and distressed by the situation outlined in your letter.First of all, I am certain that I paid for all services during the two billing period in question.The payments were on time and for the correct amount. I used your company's automated tele-phone billing system and paid with my credit card. I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.After I had paid then, I did receive multiple bills for the periods 7/15 --8/14 and 9/15 --10/14 as stated in your letter. I tried repeatedly to report this error to your company via the cus-tomer service email system, but I never received a response. I am also attaching copies of these e-mails for your review.These documents clearly show that I have made all payments in a timely fashion, and I hope they will help you resolve this situation. If you have any more questions for me, please contact me by phone (555-7690) or email (rwalt79@mzmail.com).Ruth WalterWhy did Northern Utah Gas & Power write to Ms.Walter?A.To announce recent changes to its available servicesB.To notify her of a new policy regarding late feesC.To apologize for overcharging her accountD.To inform her of penalties she may be subject to
February18th Ruth Walter 2921 Cypress Lane Smith field，UT 00375 Dear Ms．Walter， It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year． Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence． For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address： Accounts Payable Division Northern Utah Gas&Power 55755 State Highway 1 6 Logan，UT 00378 February 27th Accounts Payable Division Northern Utah Gas&Power 55755 State Highway l 6 Logan，UT 00378 Service representative， I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter． First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company. After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review． These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)． Ruth Walter What does the first letter require Ms．Walter to do?A.Call the Customer Service Center B.Sent payment to the utilities firm C.Review two bills from last year D.Verify her account balance
February18th Ruth Walter 2921 Cypress Lane Smith field，UT 00375 Dear Ms．Walter， It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year． Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence． For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address： Accounts Payable Division Northern Utah Gas&Power 55755 State Highway 1 6 Logan，UT 00378 February 27th Accounts Payable Division Northern Utah Gas&Power 55755 State Highway l 6 Logan，UT 00378 Service representative， I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter． First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company. After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review． These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)． Ruth Walter Why did Northern Utah Gas&Power write to Ms．Walter?A.To announce recent changes to its available services B.To notify her of a new policy regarding late fees C.To apologize for overcharging her account D.To inform her of penalties she may be subject to
February18th Ruth Walter 2921 Cypress Lane Smith field，UT 00375 Dear Ms．Walter， It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year． Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence． For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address： Accounts Payable Division Northern Utah Gas&Power 55755 State Highway 1 6 Logan，UT 00378 February 27th Accounts Payable Division Northern Utah Gas&Power 55755 State Highway l 6 Logan，UT 00378 Service representative， I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter． First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company. After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review． These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)． Ruth Walter What will accompany Ms．Walter’s letter?A.Credit card and email records B.Payment of late fees C.Her business card D.Copies of two billing statements
According to her letter, what action did Ms. Walter take?A.She called the company to complainB.She paid her bills by telephoneC.She emailed her credit card companyD.She sent payments for late fees
单选题Why did Northern Utah Gas Power write to Ms. Walter?ATo announce recent changes to its available servicesBTo notify her of a new policy regarding late feesCTo apologize for overcharging her accountDTo inform her of penalties she may be subject to
单选题What will accompany the letter?AAn underwater photographBThe defective productCThe camera’s original packagingDA copy of the sales flyer
单选题What will accompany Ms. Walter’s letter?ACredit card and email recordsBPayment of late feesCHer business cardDCopies of two billing statements
单选题What information is NOT included in Ms. Kuhn's email?AWho her favorite author isBA way to reach Mr. MoralesCHow to find her pictureDHer chosen words of wisdom
单选题What is the purpose of Ms. Walter’s letter?ATo ask about the automated billing systemBTo update her contact informationCTo report receiving duplicate billsDTo challenge the company’s assertions
单选题According to her letter, what action did Ms. Walter take?AShe called the company to complain.BShe paid her bills by telephone.CShe emailed her credit card company.DShe sent payments for late fees.
单选题What does the first letter require Ms. Walter to do?ACall the Customer Service CenterBSend payment to the utilities firmCReview two bills from last yearDVerify her account balance