单选题A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?()ADownload manufacturer printer driversBRestart the printer spoolerCCheck for Microsoft Windows updatesDCheck Device Manager

单选题
A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?()
A

Download manufacturer printer drivers

B

Restart the printer spooler

C

Check for Microsoft Windows updates

D

Check Device Manager


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