单选题Which of the following WebSphere Commerce user roles can create new customer care queues？（）AAccount RepresentativeBCustomer Service RepresentativeCLogistics ManagerDCustomer Service Supervisor
单选题
Which of the following WebSphere Commerce user roles can create new customer care queues？（）
A
Account Representative
B
Customer Service Representative
C
Logistics Manager
D
Customer Service Supervisor
参考解析
解析：
暂无解析
相关考题：
Customer service is the service or care that a consumer receives before, during and after a purchase. It's one of the factors that come in to play when a consumer is determining buying value, the other is the quality of the product or service that is being____1____Consumers often must encounter an experience to not only be a satisfied customer, but a loyal customer. Customer service is a part of that experience.Top notch service will create______2___and a returning customer, which is what we all must strive for.Excellent customer service is____3____to businesses today. It's a component that is often missing, unfortunately. How do you provide great customer service? Always make your customer a ____4___. Greet them in a friendly manner, whether that be via telephone, email or in person.Let them know you are there to help and that you will take care of them, not only before the sale but after as well. After all, in a thriving business customers are not ____5____; it's a requirement for businesses to survive.A. vitalB. optionalC. priorityD. offeredE. loyalty
You are developing a Windows Communication Foundation (WCF) service. The service operation takes a customer number as the only argument and returns information about the customer. The service requires a security token in the header of the message. You need to create a message contract for the service.Which code segment should you use?（）A.B.C.D.
The customer is considering an IBM System Storage DS8000. Which of the following indicates a requirement for the Business Partner to perform a TDA?() A. capacity above 500 TBB. first in customer locationC. a new model has been releasedD. sold without implementation service
Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer？（）A、 identifying what a customer requires from a proposed solutionB、 analyzes the customer s business requirements and recommends the appropriate Cisco technologies to meet business requirementsC、 determining what end-user training a customer requiresD、 addressinga customer s physical requirements
You are Cisco Channel Partner Account Manager. Which service component within the preparephase recommends the appropriate technology strategy to address a business requirement of the customer？（）A、 finding out what a customer requires from a proposed solutionB、 analyzes the customer’s business requirements and recommends the appropriate Cisco technologies to meet business requirementsC、 finding out what end-user training a customer requiresD、 finding out a customer’s physical requirements
The customer is considering an IBM System Storage DS8000. Which of the following indicates a requirement for the Business Partner to perform a TDA?（）A、capacity above 500 TBB、first in customer locationC、a new model has been releasedD、sold without implementation service
What tool is used to register a customer service representative with the customer care feature？（）A、WebSphere Commerce AcceleratorB、SameTime AdministratorC、WebSphere Commerce Configuration ManagerD、WebSphere Commerce Administration ConsoleE、WebSphere Commerce Organization Administration Console
Which service component includes preparing for the Cisco Unified Communications customer demonstrations and presenting an overview of the applicable solutions（）A、Present an Overview of the DesignB、Conduct Administrator and End-User TraingingC、Customer EducationsD、Proof of concept
Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer？ Select exactly 1 answer（s） from the following：（）。A、identifying what a customer requires from a proposed solutionB、analyzes the customers business requirements and recommends the appropriate Cisco technologies to meet business requirementsC、determining what end-user training a customer requiresD、addressing a customer’s physical requirements
Which of the following types of campaign initiative can be created using WebSphere Commerce Accelerator？（）A、Advertise DiscountB、Let the system suggest products on auctionC、Cross-sell products based on contents of the customer’s wish listD、Up-sell products based on the contents of the current page
Which of the following WebSphere Commerce user roles can create new customer care queues？（）A、Account RepresentativeB、Customer Service RepresentativeC、Logistics ManagerD、Customer Service Supervisor
In a store based on the consumer direct model， which roles have the ability to change shipping preferences and tax settings？（）A、SellerB、Operations ManagerC、Product ManagerD、Category ManagerE、Customer Service Supervisor
After payment authorization is complete an order must be fulfilled. How is the order status changed to R （Released） to begin the fulfillment process？（）A、Customer Service Representative deposits payment using WebSphere Commerce AcceleratorB、Logistics Manager creates a release using WebSphere Commerce AcceleratorC、Pick Packer creates a pick batch using WebSphere Commerce AcceleratorD、PaySynchronizePM scheduler job changes the statusE、ReleaseToFulfillment scheduler job changes the status
Which WebSphere Commerce user role is responsible for confirming shipment of orders？ （）A、Account RepresentativeB、Customer Service SupervisorC、Pick PackerD、Product ManagerE、Sales Manager
Which of the following values can be specified when creating a customer segment using WebSphere Commerce Accelerator？（）A、Address line 1B、CityC、Last nameD、Last visit dateE、Marital statusF、Previously purchased SKU
The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information？（）A、Service ProcessorB、Service DirectorC、Inventory Scout ServicesD、Service Focal Point
You need to design a strategy for managing the messages that are sent to the customer service mailboxes. What should you do？（）A、Create a separate storage group and database to contain the customer service mailboxes. Enable circular logging for this storage groupB、Create a separate storage group and database to contain the customer service mailboxes. Set the deleted item retention period for this database to zeroC、Place the customer service mailboxes on a new mailbox store in the storage group that contains the main office user mailboxes. Enable circular logging for this storage groupD、Place the customer service mailboxes on a new mailbox store in the storage group that contains the branch office user mailboxes. Set the deleted item retention period for this database to zero
You need to design a hosting service option for customers who want to access their databases by using their own Active Directory domain accounts. What should you do？（）A、Design a hosting service option that duplicates each customer’s domain user account as SQL Serverlogin account.B、Design a hosting service option that provides VPN-based connectivity from each customer’s network tothe SQL Server computer that hosts that customer’s daabase or databases.C、Design a hosting service option that provides a dedicated server to each customer.Join that server to that customer’s Active Directory domainD、Design a hosting service option that configures a unique instance of SQL Server 2005 for each customer.Configure that instance to use Integrated Windows authentication.
单选题Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer？ Select exactly 1 answer（s） from the following：（）。Aidentifying what a customer requires from a proposed solutionBanalyzes the customers business requirements and recommends the appropriate Cisco technologies to meet business requirementsCdetermining what end-user training a customer requiresDaddressing a customer’s physical requirements
单选题Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer？（）A identifying what a customer requires from a proposed solutionB analyzes the customer s business requirements and recommends the appropriate Cisco technologies to meet business requirementsC determining what end-user training a customer requiresD addressinga customer s physical requirements
单选题What tool is used to register a customer service representative with the customer care feature？（）AWebSphere Commerce AcceleratorBSameTime AdministratorCWebSphere Commerce Configuration ManagerDWebSphere Commerce Administration ConsoleEWebSphere Commerce Organization Administration Console
单选题You need to design a hosting service option for customers who want to access their databases by using their own Active Directory domain accounts. What should you do？（）ADesign a hosting service option that duplicates each customer’s domain user account as SQL Serverlogin account.BDesign a hosting service option that provides VPN-based connectivity from each customer’s network tothe SQL Server computer that hosts that customer’s daabase or databases.CDesign a hosting service option that provides a dedicated server to each customer.Join that server to that customer’s Active Directory domainDDesign a hosting service option that configures a unique instance of SQL Server 2005 for each customer.Configure that instance to use Integrated Windows authentication.
单选题Failure to meet customer needs can lead to_____.Aoveremphasis on the service formatBdecreased corporate revenueCmisunderstanding of customer satisfactionDcustomers’ complaints
单选题You are Cisco Channel Partner Account Manager. Which service component within the preparephase recommends the appropriate technology strategy to address a business requirement of the customer？（）A finding out what a customer requires from a proposed solutionB analyzes the customer’s business requirements and recommends the appropriate Cisco technologies to meet business requirementsC finding out what end-user training a customer requiresD finding out a customer’s physical requirements
单选题You need to design a strategy for managing the messages that are sent to the customer service mailboxes. What should you do？（）ACreate a separate storage group and database to contain the customer service mailboxes. Enable circular logging for this storage groupBCreate a separate storage group and database to contain the customer service mailboxes. Set the deleted item retention period for this database to zeroCPlace the customer service mailboxes on a new mailbox store in the storage group that contains the main office user mailboxes. Enable circular logging for this storage groupDPlace the customer service mailboxes on a new mailbox store in the storage group that contains the branch office user mailboxes. Set the deleted item retention period for this database to zero
单选题Which of the following WebSphere Commerce user roles can create new customer care queues？（）AAccount RepresentativeBCustomer Service RepresentativeCLogistics ManagerDCustomer Service Supervisor
单选题The customer is considering an IBM System Storage DS8000. Which of the following indicates a requirement for the Business Partner to perform a TDA?（）Acapacity above 500 TBBfirst in customer locationCa new model has been releasedDsold without implementation service
多选题Which of the following values can be specified when creating a customer segment using WebSphere Commerce Accelerator？（）AAddress line 1BCityCLast nameDLast visit dateEMarital statusFPreviously purchased SKU