A user states while making several attempts to install a new version of their graphics application,they place the disk in the drive and the LED blinks but nothing happens. Which of the following is the FIRST action to perform?（）A、Clean the drive with an approved cleaning disk.B、Check the media for scratches or cracks.C、Replace the drive with a known good one.D、Verify the type of media and drive.
A user states while making several attempts to install a new version of their graphics application,they place the disk in the drive and the LED blinks but nothing happens. Which of the following is the FIRST action to perform?（）
- A、Clean the drive with an approved cleaning disk.
- B、Check the media for scratches or cracks.
- C、Replace the drive with a known good one.
- D、Verify the type of media and drive.
相关考题：
A technician replaced a floppy drive and now the front indicator light is consistently illuminated.Which of the following is the cause for this?() A. It is a feature of new floppy drives.B. The data cable was put on backwards.C. A disk is being read by the floppy drive.D. The new floppy drive is defective.
Which of the following information would be on a system classification list?() A. Disk drive sizeB. IP addressC. Acceptable outage timeD. Operating system version
After installing a new hard drive into a server for the purpose of mirroring the data from the first drive to the second one， the server displays an “operating system not found” error. Which of the following should the technician do to boot the server from the original drive？（）A、Replace the second drive with a hot swappable one.B、Swap the drive boot order in the BIOSC、Make the second disk active under the disk management tool.D、Rebuild the array using the hardware RAID tool at boot.
A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?（）A、Reboot the computerB、Remove the drive and reinstallC、Install the device driverD、Flash the BIOS
A client purchased a new internal hard drive to act as a second drive on a legacy machine. When the client attempts to install the drive, the cable connector on the new drive is not compatible with the available IDE cables. It is determined that the client has purchased a SATA hard drive. Which of the following would the technician recommend as the BEST solution to this situation?（）A、Have the client purchase a SATA compatible system board.B、Have the client purchase a SATA to IDE conversion kit.C、Have the client return the drive and purchase an IDE compatible drive.D、Have the client purchase a SCSI to SATA conversion kit.
A user installed a Blu-Ray drive in their PC. The user reports that the new drive and their existing DVD-RW drive are not operating. Which of the following needs to be replaced?（）A、Power supplyB、DVD-RWC、Blu-Ray driveD、Motherboard
A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）A、Optical driveB、Power supplyC、CMOS batteryD、CD-ROM disk
Which of the following steps would be performed FIRST to install a fresh copy of Windows 7Professional on a new hard drive?（）A、Format the partitionB、Load any RAID or SATA drivers neededC、Partition the driveD、Configure Windows settings
A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）A、Run the CHKDSK utilityB、Run the disk defragmenter utilityC、Increase the capacity on the system volumeD、Convert to a dynamic drive on the system
A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive. After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website. Which action should the technician take next？（）A、 backup the BIOS configuration to use laterB、 install the BIOS update from a command promptC、 create a bootable floppy and copy the BIOS update tools to the floppyD、 read the manufacturer’s guidelines and recommendations on installing the update
A server contains a 3 disk RAID 5 array. The red LED is illuminated on one of the drives. Which of the following should the server administrator perform？（）A、Replace the driveB、Restore the drive from backupC、Reboot the serverD、Reconfigure RAID 5 to RAID 10
A technician replaced a floppy drive and now the front indicator light is consistently illuminated.Which of the following is the cause for this?（）A、It is a feature of new floppy drives.B、The data cable was put on backwards.C、A disk is being read by the floppy drive.D、The new floppy drive is defective.
Which of the following information would be on a system classification list?（）A、Disk drive sizeB、IP addressC、Acceptable outage timeD、Operating system version
After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）A、Install a larger fan near the hard drive to cool the system.B、Clean the drive with compressed air and continue to use it.C、Remove and replace the drive.D、Apply more thermal compound and reseat the drive.
A user reports that a newly installed external CD-RW is not working. Jill, a technician, is called and notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Which of the following is the MOST likely reason for the problem?（）A、The USB hub needs more USB ports.B、The USB hub is a version 1.1.C、The USB hub was not externally powered.D、The USB hub is a version 2.0.
A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）A、Shutdown， restart and verify that the BIOS recognizes the drive and try again.B、Replace the CD/DVD drive.C、Pry the tray open with a small， flat head screwdriver.D、Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.
A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on， the drive LED remains lit and an error message during power-on self test （POST） states， ’No Drive Present.’ Which of the following would MOST likely be the cause？（）A、The motherboard was damaged and needs replacing.B、The floppy drive was not reconnected.C、A configuration disk was left in the floppy drive.D、The ribbon cable has been installed incorrectly.
An administrator has added a new hard drive to a server that is running out of space on its C Drive and is experiencing slow performance. The administrator needs to free up space on the C Drive.Which of the following is the BEST action for the administrator to take to free up space on the drive？（）A、Move the page file to the new drive.B、Copy the system32 directory to the new drive.C、Convert the C drive to a basic disk.D、Setup a software RAID to mirror the C drive.
Bob, a technician, is adding a secondary IDE hard drive to an older system. After installation and the first boot, the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?（）A、The new drive’s jumper is set for master.B、The new drive is connected to the secondary bus as a slave drive.C、Both drives’ jumpers are set for cable select.D、The old drive’s jumper is set for master and the new drive is set for slave.
A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）A、Run the hard disk manufacturer’s diagnostic programB、Re-image the driveC、Replace the hard drive and load WindowsD、Ask the user diagnostic questions
After removing several obsolete programs from a PC, a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing? （）A、Use an external hard drive.B、Defrag the hard drive.C、Add more RAM to the computer.D、Install a larger hard drive.
单选题A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on， the drive LED remains lit and an error message during power-on self test （POST） states， ’No Drive Present.’ Which of the following would MOST likely be the cause？（）AThe motherboard was damaged and needs replacing.BThe floppy drive was not reconnected.CA configuration disk was left in the floppy drive.DThe ribbon cable has been installed incorrectly.
单选题A user installed a Blu-Ray drive in their PC. The user reports that the new drive and their existing DVD-RW drive are not operating. Which of the following needs to be replaced?（）APower supplyBDVD-RWCBlu-Ray driveDMotherboard
单选题Bob, a technician, is adding a secondary IDE hard drive to an older system. After installation and the first boot, the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?（）AThe new drive’s jumper is set for master.BThe new drive is connected to the secondary bus as a slave drive.CBoth drives’ jumpers are set for cable select.DThe old drive’s jumper is set for master and the new drive is set for slave.
单选题A user states while making several attempts to install a new version of their graphics application,they place the disk in the drive and the LED blinks but nothing happens. Which of the following is the FIRST action to perform?（）AClean the drive with an approved cleaning disk.BCheck the media for scratches or cracks.CReplace the drive with a known good one.DVerify the type of media and drive.
单选题A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive. After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website. Which action should the technician take next？（）A backup the BIOS configuration to use laterB install the BIOS update from a command promptC create a bootable floppy and copy the BIOS update tools to the floppyD read the manufacturer’s guidelines and recommendations on installing the update
单选题Which of the following information would be on a system classification list？ （）A Disk drive sizeB IP addressC Acceptable outage timeD Operating system version