问答题Why did some computer companies start charging helpline users?
问答题
Why did some computer companies start charging helpline users?
参考解析
解析:
推断题。文章第四段尾句提到,电话量太大以致于很多公司都开始对热线收费,第五段首句又谈到,那些问题都简单到只需打开说明书一看便可解决,之后又接着列举了用户不愿意读说明书的例子。由此可见,正是由于用户不愿意看说明书才使热线电话大量增加。
推断题。文章第四段尾句提到,电话量太大以致于很多公司都开始对热线收费,第五段首句又谈到,那些问题都简单到只需打开说明书一看便可解决,之后又接着列举了用户不愿意读说明书的例子。由此可见,正是由于用户不愿意看说明书才使热线电话大量增加。
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