Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? （）A. Talk to co-workers while interacting with customers to help diagnose the issuesB. Be culturally sensitiveC. Provide each user with a complete, detailed report of the current outage statusD. Listen and do not interrupt a customer and then provide a brief status update
Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? （）
A. Talk to co-workers while interacting with customers to help diagnose the issues
B. Be culturally sensitive
C. Provide each user with a complete, detailed report of the current outage status
D. Listen and do not interrupt a customer and then provide a brief status update
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从供选择的答案中选出应填入英语文句中()的正确的答案。The C programming language has (A) one of the most (B) programming languages, and it has been implemented on most personal computers and multiuser systems, especially those designed for research and development. It evolved from the version described in Kernighan and Ritche's work (called "KR C" after the authors into(C) variants, including the standard ANSI C, which (D) many type-checking features and includes a standard library. Of the two main (E), KR C is probably the most commonly used on multiuser computers, with ANSI C close behind in the personal computing world, ANSI C is far more common.A～E:① much ② variants ③ complex ④ incorporates ⑤ several⑥ become ⑦ popular ⑧ editions ⑨ come ⑩ users
您在运行WindowsServer2008的服务器上安装了Web服务器(IIS)角色。公司默认网站的IP地址是10.10.0.1。您添加了名为HelpDesk的网站。HelpDesk网站无法启动。您需要配置Helpdesk网站以使其可启动。该怎么做?() A.在服务器上运行iisreset/enable命令。B.将Helpdesk网站配置为使用主机头。C.在服务器上运行appcmdaddsite/name：HelpDesk/id：2/physicalPath：c：\HelpDesk/binding：http/*：80：helpdesk命令。D.在服务器上，在MicrosoftWindowsPowerShell工具中运行set-locationCliteralpathd：\HelpDesk_contentHelpDeskID：2locationport：80domain：helpdesk命令。
YouinstalltheWebServer（IIS）roleonaserverthatrunsWindowsServer2008.YourcompanysdefaultWebsitehasanIPaddressof10.10.0.1.YouaddaWebsitenamedHelpDesk.TheHelpDeskWebsitecannotbestarted.YouneedtoconfiguretheHelpdeskWebsitesothatitcanbestarted.Whatshouldyoudo？（）A.Runtheiisreset/enablecommandontheserver.B.ConfiguretheHelpdeskWebsitetouseahostheader.C.Runtheappcmdaddsite/name：HelpDesk/id：2/physicalPath：c：\HelpDesk/binding：http/*：80：helpdeskcommandontheserver.D.Runtheset-locationCliteralpathd：\HelpDesk_contentHelpDeskID：2locationport：80domain：helpdeskcommandintheMicrosoftWindowsPowerShelltoolontheserver.
YouinstalltheWebServer（IIS）roleonaserverthatrunsWindowsServer2008.YourcompanydefaultWebsitehasanIPaddressof10.10.0.1.YouaddaWebsitenamedHelpDesk.TheHelp DeskWebsitecannotbestarted.YouneedtoconfiguretheHelpdeskWebsitesothatitcanbestarted.Whatshouldyoudo？（）A.Runtheiiservereset/enablecommandontheserver.B.ConfiguretheHelpdeskWebsitetouseahostheader.C.Runtheappcmdaddsite/name：HelpDesk/id：2/physicalPath：c：\HelpDesk/binding：http/*：80：helpdeskcommandontheserver.D.Runtheset-locationCliteralpathd：\HelpDesk_contentHelpDeskID：2locationport：80domain：helpdeskcommandintheMicrosoftWindowsPowerShelltoolontheserver.
资料：“Our cars are for people who want something different.”This has been the slogan for over 50 years of Suprema Cars, a manufacturer of an English sports car. The car is mostly handmade in the company's factory in northern England. Suprema Car produces approximately 500 cars a year. About 5 years ago, the company began to lose sales and market share, and in the last two years, it has made a loss.Recently, there have been problems with the labor force. The factory workers have demand higher wages and better working conditions. They are also unhappy because the management is insisting that they increase production, but the workers think this will have a bad effect on the quality of the cars.The company still has many loyal customers. People buy Suprema sports cars because they are handmade and have an image of quality and craftsmanship.Which of the following is NOT a problem that Suprema Cars is facing?A.Customers’ distrust of products.B.A financial loss.C.Unhappy workers.D.Loss on sales and market share.
资料：“Our cars are for people who want something different.”This has been the slogan for over 50 years of Suprema Cars, a manufacturer of an English sports car. The car is mostly handmade in the company's factory in northern England. Suprema Car produces approximately 500 cars a year. About 5 years ago, the company began to lose sales and market share, and in the last two years, it has made a loss.Recently, there have been problems with the labor force. The factory workers have demand higher wages and better working conditions. They are also unhappy because the management is insisting that they increase production, but the workers think this will have a bad effect on the quality of the cars.The company still has many loyal customers. People buy Suprema sports cars because they are handmade and have an image of quality and craftsmanship.Why do some customers still stick to Suprema Cars? A.Because its products are handmade and qualified.B.Because its name represents luxury.C.Because the company is famous.D.Because its products are cheap.