Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?( ) 。A.Service StrategyB.Continual Service ImprovementC.Service OperationD.Service Design
Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?( ) 。
A.Service Strategy
B.Continual Service Improvement
C.Service Operation
D.Service Design
B.Continual Service Improvement
C.Service Operation
D.Service Design
参考解析
解析:了解用测量什么,为什么测量,是服务生命周期哪一部分的关键?A. 服务策略 B. 持续服务改进C. 服务执行D. 服务设计
相关考题:
Variables quality data are:A . quantitative or qualitative dataB . quality data for which the product or service is designed and builtC . reflect measurements on a continuous scale of a characteristic of the produce or service.D . Indicate management's understanding of the concept of variabilityE . B and C only
2 An important part of management is understanding the style. of leadership.Required:(a) Explain what Blake and Mouton’s Managerial Grid measures. (5 marks)
Within the team, a work plan can tell each member what()and why.A. is being doneB. has doneC. has been done
Which values are NOT permitted to be part of the primary key?A.alpha-numeric charactersB.punctuationC.special charactersD.NULL
When I try to understand( )that prevents so many Americans from being as happy as one might expect,it seems to me that there are two causes.A.why it doesB.what it doesC.what it isD.why it is
Robert F.Kennedy once said that a country’s GDP measures“everything except that which makes life worthwhile.”With Britain voting to leave the European Union,and GDP already predicted to slow as a result,it is now a timely moment to assess what he was referring to.The question of GDP and its usefulness has annoyed policymakers for over half a century.Many argue that it is a flawed concept.It measures things that do not matter and miss things that do.By most recent measures,the UK’s GDP has been the envy of the Western World,with record low unemployment and high growth figures.If everything was going so so well,then why did over 17million people vote for Brexit,despite the warnings about what it could do to their country’s economic prospects?A recent annual study of countries and their ability to convert growth into well-being sheds some light on that question.Across the 163 countries measured,the UK is one of the poorest performers in ensuring that economic growth is translated into meaningful improvement for its citizens.Rather than just focusing on GDR over 40 different sets of criteria from health,education and civil society engagement have been measured to get a more rounded assessment of how countries are performing.While all of these countries face their own challenges,there are a number of consistent themes.Yes,there has been a budding economic recovery since the 2008 global crash,but in key indicators in areas such as health and education,major economies have continued to decline.Yet this isn't the case with all countries.Some relatively poor European countries have seen huge improvements across measures including civil society;income equality and the environment.This is a lesson that rich countries can learn:When GDP is no longer regarded as the sole measure of a country’s success,the world looks very different.So what Kennedy was referring to was that while GDP has been the most common method for measuring the economic activity of nations,as a measure,it is no longer enough.It does not include important factors such as environmental equality or education outcomes-all things that contribute to a person's sense of well-being.The sharp hit to growth predicted around the world and in the UK could lead to a decline in the everyday services we depend on for our well-being and for growth.But policymaker who refocus efforts on improving well-being rather than simply worrying about GDP figures could avoid the forecasted doom and may even see progress.Which of the following is true about the recent annual study?A.It excludes GDP as an indicator.B.It is sponsored by 163 countries.C.Its criteria are questionable.D.Its results are enlightening.
Robert F.Kennedy once said that a country’s GDP measures“everything except that which makes life worthwhile.”With Britain voting to leave the European Union,and GDP already predicted to slow as a result,it is now a timely moment to assess what he was referring to.The question of GDP and its usefulness has annoyed policymakers for over half a century.Many argue that it is a flawed concept.It measures things that do not matter and miss things that do.By most recent measures,the UK’s GDP has been the envy of the Western World,with record low unemployment and high growth figures.If everything was going so so well,then why did over 17million people vote for Brexit,despite the warnings about what it could do to their country’s economic prospects?A recent annual study of countries and their ability to convert growth into well-being sheds some light on that question.Across the 163 countries measured,the UK is one of the poorest performers in ensuring that economic growth is translated into meaningful improvement for its citizens.Rather than just focusing on GDR over 40 different sets of criteria from health,education and civil society engagement have been measured to get a more rounded assessment of how countries are performing.While all of these countries face their own challenges,there are a number of consistent themes.Yes,there has been a budding economic recovery since the 2008 global crash,but in key indicators in areas such as health and education,major economies have continued to decline.Yet this isn't the case with all countries.Some relatively poor European countries have seen huge improvements across measures including civil society;income equality and the environment.This is a lesson that rich countries can learn:When GDP is no longer regarded as the sole measure of a country’s success,the world looks very different.So what Kennedy was referring to was that while GDP has been the most common method for measuring the economic activity of nations,as a measure,it is no longer enough.It does not include important factors such as environmental equality or education outcomes-all things that contribute to a person's sense of well-being.The sharp hit to growth predicted around the world and in the UK could lead to a decline in the everyday services we depend on for our well-being and for growth.But policymaker who refocus efforts on improving well-being rather than simply worrying about GDP figures could avoid the forecasted doom and may even see progress.Which of the following is the best?for the text?A.High GDP But Inadequate Well-being,a UK lessonB.GDP figures,a Window on Global Economic HealthC.Robert F.Kennedy,a Terminator of GDPD.Brexit,the UK’s Gateway to Well-being
At which stage of the service lifecycle should the processes necessary to operate a new service be defined? ( ) 。A.Service design: Design the processesB.Service strategy: Develop the offeringsC.Service transition: Plan and prepare for deploymentD.Service operation: IT operations management
Symmetric, or private-key, encryption is based on a secret key that is shared by both communcating parties. The ( ) party uses the secret key as part of the mathematical operation to encrypt ( ) text to cipher text. The receiving party uses the same secret key to decrypt the cipher text to plain text. Asymmetric, or public-key, encryption uses two different keys for each user: one is a ( ) key known only to this one user; the other is a corresponding public key, which is accessible to anyone. The private and public keys are mathematically related by the encryption algorithm. One key ia used for encyption and the other for decryption, depending on the nature of the communication service being implemented. In addition, public key encryption technoligies allow digital (_______) to be placed on messages. A digital signature uses the sender's private key to encrypt some portion of the message. When the message is received, the receiver uses the sender's () key tp decipher the digital signature to verify the sender's identity.横线处应选( )。 A. interpretationB.signaturesC. encryptionD.decryption
An important part of the skill of listening is being able to predict what the speaker is going to say next.()A对B错
An important part of the skill of listening is being able to predict what the speaker is going to say next.()
通信的基本信息6W1H是以下哪组单词的首字母?()A、Why,Who,What,When,Where,Which,HolloB、Why,Who,What,When,Where,Which,HowC、Way,Well,Want,When,Where,Which,HowD、Way,Well,Want,When,Where,Which,Hollo
什么是5W1H?()A、What,Where,When,Who,Which,HowB、What,Where,When,Who,Why,HowC、What,Where,When,Which,Why,HowD、以上全部
Which of these is a phase of Cisco Lifecycle Service?()A、site readiness assessmentB、business requirements developmentC、designD、site surveyE、customer education
In which two cases would you use an outer join? ()A、The tables being joined have NOT NULL columns.B、The tables being joined have only matched data.C、The columns being joined have NULL values.D、The tables being joined have only unmatched data.E、The tables being joined have both matched and unmatched data.F、Only when the tables have a primary key-foreign key relationship.
消费者购买行为的“5W1H”研究方法中,“5W”指的是()A、WHAT、WHICH、WHEN、WHEREandWHOB、WHAT、WHY、WHEN、WHEREandWHOC、WHAT、WHY、WHICH、WHEREandWHOD、WHAT、WHY、WHEN、WHEREandWHICH
What is the required element for encryption key management on an LTO-5 drive within a tapelibrary?()A、IBM LTO Encryption ManagerB、IBM Tape Encryption ManagerC、IBM Tivoli Single Sign On Manager (SSO)D、IBM Tivoli Key Lifecycle Manager (TKLM)
Active Cache is the integration of Coherence and WebLogic Server. Which component is NOT part of this integration?()A、Coherence*WebB、Coherence*ExtendC、TopLink Grid with CoherenceD、Coherence cluster lifecycle management in WebLogic ServerE、Named cache dependency Injection
问答题Practice 5 ● The company you work for has decided to join a scheme in which members of staff exchange places for six months with people from other companies overseas. ● The Chief Executive has asked you to suggest which members of staff should be the first to take part in this scheme and why. ● Write your proposal for the Chief Executive: ● suggesting which members of staff should be chosen and why they are suitable ● describing what their current responsibilities are ● explaining what these staff could learn from the exchange scheme ● outlining the benefits to the company as a whole of its participation in the scheme. ● Write 250~300 words on the separate answer paper provided.
判断题An important part of the skill of listening is being able to predict what the speaker is going to say next.()A对B错
单选题What could cause a significant difference between actual chain tension and the tension measured by the tensiometer? ()AThe type of anchor and mooring line being usedBThe type of bottom in which the ship is anchoredCA significant difference between air and water temperatureDThe chain contacting a chock or fairlead between the tensiometer and the lower swivel fairlead
单选题Active Cache is the integration of Coherence and WebLogic Server. Which component is NOT part of this integration?()ACoherence*WebBCoherence*ExtendCTopLink Grid with CoherenceDCoherence cluster lifecycle management in WebLogic ServerENamed cache dependency Injection
单选题The most critical part of the bunkering operations, which can result in an oil spill, is when the ()Ahose joints are made upBtanks are being topped offCsystem is being lined upDpumping operation is first started
单选题Which of these is a phase of Cisco Lifecycle Service?()Asite readiness assessmentBbusiness requirements developmentCdesignDsite surveyEcustomer education
多选题In which two cases would you use an outer join? ()AThe tables being joined have NOT NULL columns.BThe tables being joined have only matched data.CThe columns being joined have NULL values.DThe tables being joined have only unmatched data.EThe tables being joined have both matched and unmatched data.FOnly when the tables have a primary key-foreign key relationship.
问答题Let the children learn what all educated persons must some day learn, how to measure their own understanding, how to know what they know or do not know.