(b) A recruitment service offered to clients. (7 marks)

(b) A recruitment service offered to clients. (7 marks)


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(c) Outline the problems with references. (7 marks)(15 marks)

(b) Motivators. (7 marks)

(b) Explain and give examples of assertive behaviour. (7 marks)

3 An organisation has decided to compare the benefits of promoting existing staff with those of appointing externalcandidates and to assess whether the use of external recruitment consultants is appropriate.Required:(a) Describe the advantages of internal promotion. (5 marks)

(b) Describe the advantages of external recruitment. (5 marks)

(c) Briefly describe five factors to be taken into account when deciding whether to use recruitment consultants.(5 marks)

(c) Explain the benefits of performance-related pay in rewarding directors and critically evaluate the implicationsof the package offered to Choo Wang. (8 marks)

Required:(iii) A firm of consultants has offered to undertake a study on behalf of Envico Ltd which will provide perfectinformation regarding seminar attendance during the forthcoming year.Advise the management of Envico Ltd with regard to the maximum amount that they should pay toconsultants for perfect information regarding seminar attendance and comment briefly on the use ofperfect information in such decisions. (5 marks)

(b) Discuss FOUR factors that distinguish service from manufacturing organisations and explain how each ofthese factors relates to the services provided by the Dental Health Partnership. (5 marks)

(c) Excluding the number of complaints by patients, identify and briefly explain THREE quantitativenon-financial performance measures that could be used to assess the ‘quality of service’ provided by theDental Health Partnership. (3 marks)

(ii) the factors that should be considered in the design of a reward scheme for BGL; (7 marks)

(ii) Service quality; and (7 marks)

(d) The managing partner of HLP stated at a recent partners’ meeting that ‘every advisor should aim to ensure that95% of all hours he/she works are billed to clients. This will ensure that we remain both profitable andcompetitive’.Required:Discuss the statement of the managing partner, drawing attention to any concerns that you may haveregarding the statement. (6 marks)

(c) Critically discuss the statement (in note 12) of the managing director of GBC and suggest how the companycould calculate the value of the service provision to the population of the Western region. (6 marks)

(iii) assesses TSC in terms of financial performance, competitiveness, service quality, resource utilisation,flexibility and innovation and discusses the interrelationships between these terms, incorporatingexamples from within TSC; and (10 marks)

(d) Suggest a set of SIX performance measures which the directors of SSH could use in order to assess thequality of service provided to its clients. (3 marks)

(b) Calculate the taxable benefit in 2005/06 if Jan were to use the accommodation offered by his employer. Youmay assume that the rules for calculating benefits are the same as in 2004/05. (3 marks)

In relation to the law of contract, distinguish between and explain the effect of:(a) a term and a mere representation; (3 marks)(b) express and implied terms, paying particular regard to the circumstances under which terms may be implied in contracts. (7 marks)

(c) Assess how the fundamental ethical principles of IFAC’s Code of Ethics for Professional Accountants shouldbe applied to the provision of a forensic investigation service. (6 marks)

4 You are a senior manager in Becker Co, a firm of Chartered Certified Accountants offering audit and assuranceservices mainly to large, privately owned companies. The firm has suffered from increased competition, due to twonew firms of accountants setting up in the same town. Several audit clients have moved to the new firms, leading toloss of revenue, and an over staffed audit department. Bob McEnroe, one of the partners of Becker Co, has askedyou to consider how the firm could react to this situation. Several possibilities have been raised for your consideration:1. Murray Co, a manufacturer of electronic equipment, is one of Becker Co’s audit clients. You are aware that thecompany has recently designed a new product, which market research indicates is likely to be very successful.The development of the product has been a huge drain on cash resources. The managing director of Murray Cohas written to the audit engagement partner to see if Becker Co would be interested in making an investmentin the new product. It has been suggested that Becker Co could provide finance for the completion of thedevelopment and the marketing of the product. The finance would be in the form. of convertible debentures.Alternatively, a joint venture company in which control is shared between Murray Co and Becker Co could beestablished to manufacture, market and distribute the new product.2. Becker Co is considering expanding the provision of non-audit services. Ingrid Sharapova, a senior manager inBecker Co, has suggested that the firm could offer a recruitment advisory service to clients, specialising in therecruitment of finance professionals. Becker Co would charge a fee for this service based on the salary of theemployee recruited. Ingrid Sharapova worked as a recruitment consultant for a year before deciding to train asan accountant.3. Several audit clients are experiencing staff shortages, and it has been suggested that temporary staff assignmentscould be offered. It is envisaged that a number of audit managers or seniors could be seconded to clients forperiods not exceeding six months, after which time they would return to Becker Co.Required:Identify and explain the ethical and practice management implications in respect of:(a) A business arrangement with Murray Co. (7 marks)

Trademarks, proprietary service marks and regulations need _____ carefully. A to be observed ;B be observed ;C being observed

An ASP.NET application hosts a RESTful Windows Communication Foundation (WCF) service at /Services/Contoso.svc.The service provides a JavaScript resource to clients. You have an explicit reference to the JavaScript in your page markup as follows.You need to retrieve the debug version of the service JavaScript. What should you do?()A. In the %@ ServiceHost % header for /Services/Contoso.svc, set the Debug attribute to true.B. In the %@ Page % header, set the Debug attribute to true.C. In the script tag, add a debug attribute and set its value to true.D. In the script tag, append debug to the src attribute.

():a cloud service,allied to the set of business terms under which the cloud service is offered.A.Cloud serviceB.Cloud service productC.Product catalogueD.Service catalogue

What is the SMB Partner Practice Builder?()  A、 technical support that requires an annual subscriptionB、 management consultancy service offered to develop partner business processC、 support for partners building a new businessD、 program to develop Unified Communications practice

You are designing a Windows Azure application that will generate events for multiple clients. Client web services might be behind NAT gateways.  You need to recommend an approach that will allow you to broadcast the events to clients.  What should you recommend?()A、 Use ADO.NET Data Services and provide a shared key to clients.B、 Use Windows Azure Queues and provide a shared key to clients.C、 Use Windows Azure Table storage and providea shared key to clients.D、 Use the Windows Azure AppFabric Service Bus and provide a shared secret to clients.

单选题What is the SMB Partner Practice Builder?()A technical support that requires an annual subscriptionB management consultancy service offered to develop partner business processC support for partners building a new businessD program to develop Unified Communications practice

单选题Why did Bezaq’s international branch lose 40% of its market share?ABecause the rates it offered were not competitive enough.BBecause customers were dissatisfied with its past service.CBecause the service offered by its competitors was far better.DBecause it no longer received any support from the government.