A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?()A、Reseat all main componentsB、Try to replicate the problemC、Flash the BIOSD、Reinstall the operating system

A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?()

  • A、Reseat all main components
  • B、Try to replicate the problem
  • C、Flash the BIOS
  • D、Reinstall the operating system

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A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?()A. Replace the motherboard.B. Check all connections.C. Replace the USB controller.D. Check the PS/2 connector.

The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?()A. Verity full system functionalityB. Identify the main problem and question the userC. Document their findings, actions, and outcomesD. Escalate the issue to upper management

When implementing a solution to a problem, which of the following is the BEST course of action to take?() A. Replace all components simultaneously to ensure that the system is functional.B. Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto softwareC. Purchase new parts for the system to confirm that they function.D. Implement one change at a time, reversing the change if it has not resolved the problem.

A network technician arrives to work and discovers users are having a problem connecting thecompany server. The server operator was working on upgrades the night before.Which of the following documents should the technician use to attempt to discover the problem?()A. Network mapsB. Change managementC. BaselinesD. Cable management

A network technician arrives to work and discovers users are having a problem connecting the company server. The server operator was working on upgrades the night before. Which of the following documents should the technician use to attempt to discover the problem?()A、Network mapsB、Change managementC、BaselinesD、Cable management

An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?()A、Gather information from users.B、Reboot the server.C、Apply the latest service packs to the operating system.D、Perform a root cause analysis

A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?()A、Replace the motherboard.B、Check all connections.C、Replace the USB controller.D、Check the PS/2 connector.

A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard? ()A、Reseat all power connections.B、Remove the CMOS battery.C、Install the graphics card.D、Ground to the case.

When implementing a solution to a problem, which of the following is the BEST course of action to take?()A、Replace all components simultaneously to ensure that the system is functional.B、Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto softwareC、Purchase new parts for the system to confirm that they function.D、Implement one change at a time, reversing the change if it has not resolved the problem.

The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?()A、Verity full system functionalityB、Identify the main problem and question the userC、Document their findings, actions, and outcomesD、Escalate the issue to upper management

An administrator is planning an upgrade of a major software package on an application server.The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next?()A、Identify necessary operating system updatesB、Implement the changeC、Document the changeD、Schedule system down time

Which of the following is the LAST step an administrator should take when troubleshooting an issue?()A、 Identify changes to the system.B、 Replicate the problem in the system.C、 Verify full system functionality. D、 Implement the solution.

A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem?()A、Run the calibration feature on the laser printer.B、Run a self-test image page from the printer.C、Clean the corona wire and return printer.D、Print a test page from a computer.

An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem.  Which of the following should the administrator do prior to escalating the issue?()A、 Gather information from users.B、 Reboot the server.C、 Apply the latest service packs to the operating system.D、 Perform a root cause analysis.

A technician installed a new motherboard in a workstation. Which of the following describes theBEST steps for a proper installation?()A、Install the OS, the application software and then hardware drivers.B、Install the chipset driver, the OS and then the hardware drivers.C、Install the hardware drivers, the chipset driver and then the OS.D、Install the OS, the chipset driver and then the hardware drivers.

Which of the following are the FIRST actions to take when an administrator is troubleshooting aserver?()A、Make one change at a time and test/confirm the change has resolved the problem.B、Verify full system functionality.C、Replicate the problem.D、Determine if a common element is causing multiple problems.E、Identify any changes to the server.

Which of the following are the FIRST actions to take when an administrator is troubleshooting a server?()A、 Make one change at a time and test/confirm the change has resolved the problem.B、 Verify full system functionality.C、 Replicate the problem.D、 Determine if a common element is causing multiple problems.E、 Identify any changes to the server.

When implementing a solution to a problem, which of the following is the BEST course of action to take?()A、 Replace all components simultaneously to ensure that the system is functional.B、 Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software.C、 Purchase new parts for the system to confirm that they function.D、 Implement one change at a time, reversing the change if it has not resolved the problem.

多选题An administrator receives an error when attempting to execute a WebSphere Commerce command and decides to take the following steps to troubleshoot the problem:   Check to see if the request was processed by the WebSphere plug-in but was never received by the WebSphere Application Server  Check for Java errors from EJBs and servlets  Trace WebSphere Commerce Server subsystems and commands  Which of the following files should the administrator check to accomplish these steps?()Aerror.logBtrace.logChttp_plugin.logDservlet.logESystemOut.log

单选题Which of the following is the LAST step an administrator should take when troubleshooting an issue?()A Identify changes to the system.B Replicate the problem in the system.C Verify full system functionality. D Implement the solution.

单选题An administrator is planning an upgrade of a major software package on an application server.The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next?()AIdentify necessary operating system updatesBImplement the changeCDocument the changeDSchedule system down time

单选题A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?()A Reseat all main componentsB Try to replicate the problemC Flash the BIOSD Reinstall the operating system

单选题An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production.  Which of the following steps should the administrator take next?()A Identify necessary operating system updatesB Implement the changeC Document the changeD Schedule system down time

单选题A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?()AReseat all main componentsBTry to replicate the problemCFlash the BIOSDReinstall the operating system

单选题When implementing a solution to a problem, which of the following is the BEST course of action to take?()A Replace all components simultaneously to ensure that the system is functional.B Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software.C Purchase new parts for the system to confirm that they function.D Implement one change at a time, reversing the change if it has not resolved the problem.

单选题An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem.  Which of the following should the administrator do prior to escalating the issue?()A Gather information from users.B Reboot the server.C Apply the latest service packs to the operating system.D Perform a root cause analysis.

单选题The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?()AVerity full system functionalityBIdentify the main problem and question the userCDocument their findings, actions, and outcomesDEscalate the issue to upper management