Which of the following is the LAST step an administrator should take when troubleshooting an issue?()A、 Identify changes to the system.B、 Replicate the problem in the system.C、 Verify full system functionality. D、 Implement the solution.

Which of the following is the LAST step an administrator should take when troubleshooting an issue?()

  • A、 Identify changes to the system.
  • B、 Replicate the problem in the system.
  • C、 Verify full system functionality. 
  • D、 Implement the solution.

相关考题:

Which of the following describes the FINAL step in the troubleshooting process?() A. Verify full system functionality.B. Implement the change.C. Test the theory to determine the cause.D. Root cause analysis.

An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?()A、Gather information from users.B、Reboot the server.C、Apply the latest service packs to the operating system.D、Perform a root cause analysis

Which of the following is the FIRST step a technician should take when troubleshooting a device issue?()A、Gather information from the customer.B、Isolate the problem on the device.C、Read the service documentation for possible causes.D、Check the parts life counters.

Which of the following should be the FINAL step according to the troubleshooting theory?()A、Verify full system functionalityB、Implement preventative measuresC、Implement the solutionD、Document findings and outcomes

Which of the following is the FIRST step when troubleshooting an issue?()A、Identify the problem.B、Verify full system functionality.C、Document all findings.D、Establish a theory of probable cause.

The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?()A、Verity full system functionalityB、Identify the main problem and question the userC、Document their findings, actions, and outcomesD、Escalate the issue to upper management

An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots.  Which of the following should be the administrator’s NEXT troubleshooting step?()A、Test the theory to determine if the solution will correct the issue, list all other possible causes.B、Verify full system functionality.C、Document the issue; include details regarding findings, actions taken to resolve the issue, and the outcome.D、Establish a theory of probable cause based on previous tests and determine next steps toresolve

An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.  Which of the following is the NEXT step that the administrator should take?()A、 Implement preventative measures.B、 Close the issue.C、 Document the outcome.D、 Question other users to make sure they are not having the same issue.

An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?()A、Implement preventative measures.B、Close the issue.C、Document the outcome.D、Question other users to make sure they are not having the same issue

Which of the following describes the FINAL step in the troubleshooting process?()A、Verify full system functionality.B、Implement the change.C、Test the theory to determine the cause.D、Root cause analysis.

A customer’s computer crashes consistently when a specific application is launched. Thetechnician has looked at the computer and confirmed the cause of the crash. Which of thefollowing is the NEXT troubleshooting step the technician should take?()A、Verify full system functionality.B、Document the findings, actions, and outcomes.C、Establish a plan of action to resolve the problem.D、Question the user and identify changes the user has made to the system.

A server administrator implements a solution that should fix an issue. Which of the following should the administrator do NEXT in the troubleshooting process?()A、Notify users impacted by the problemB、Verify full system functionalityC、Document the actions and outcomesD、Identify the scope of the problem

An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem.  Which of the following should the administrator do prior to escalating the issue?()A、 Gather information from users.B、 Reboot the server.C、 Apply the latest service packs to the operating system.D、 Perform a root cause analysis.

Which of the following are the FIRST actions to take when an administrator is troubleshooting aserver?()A、Make one change at a time and test/confirm the change has resolved the problem.B、Verify full system functionality.C、Replicate the problem.D、Determine if a common element is causing multiple problems.E、Identify any changes to the server.

After successfully testing a probable cause to an issue, which of the following is the NEXT troubleshooting step?()A、Implement the solution or escalate.B、Perform a root cause analysis.C、Establish a plan of action to resolve the problem.D、Verify full system functionality and if applicable implement preventative measures.

Which of the following should be completed NEXT, after testing the theory of probable cause?()A、Verify full system functionalityB、Implement preventative measuresC、Establish a plan of action to resolve the problemD、Implement the solution to the problem

单选题Which of the following is the LAST step an administrator should take when troubleshooting an issue?()A Identify changes to the system.B Replicate the problem in the system.C Verify full system functionality. D Implement the solution.

单选题A server administrator implements a solution that should fix an issue. Which of the following should the administrator do NEXT in the troubleshooting process?()ANotify users impacted by the problemBVerify full system functionalityCDocument the actions and outcomesDIdentify the scope of the problem

单选题An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.  Which of the following is the NEXT step that the administrator should take?()A Implement preventative measures.B Close the issue.C Document the outcome.D Question other users to make sure they are not having the same issue.

单选题A customer’s computer crashes consistently when a specific application is launched. Thetechnician has looked at the computer and confirmed the cause of the crash. Which of thefollowing is the NEXT troubleshooting step the technician should take?()AVerify full system functionality.BDocument the findings, actions, and outcomes.CEstablish a plan of action to resolve the problem.DQuestion the user and identify changes the user has made to the system.

多选题Which of the following are the FIRST actions to take when an administrator is troubleshooting a server?()AMake one change at a time and test/confirm the change has resolved the problem.BVerify full system functionality.CReplicate the problem.DDetermine if a common element is causing multiple problems.EIdentify any changes to the server.

单选题Which of the following is the FIRST step when troubleshooting an issue?()AIdentify the problem.BVerify full system functionality.CDocument all findings.DEstablish a theory of probable cause.

单选题An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem.  Which of the following should the administrator do prior to escalating the issue?()A Gather information from users.B Reboot the server.C Apply the latest service packs to the operating system.D Perform a root cause analysis.

单选题An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?()AImplement preventative measures.BClose the issue.CDocument the outcome.DQuestion other users to make sure they are not having the same issue

单选题Which of the following is the FIRST step a technician should take when troubleshooting a device issue?()AGather information from the customer.BIsolate the problem on the device.CRead the service documentation for possible causes.DCheck the parts life counters.

单选题After successfully testing a probable cause to an issue, which of the following is the NEXT troubleshooting step?()AImplement the solution or escalate.BPerform a root cause analysis.CEstablish a plan of action to resolve the problem.DVerify full system functionality and if applicable implement preventative measures.

单选题An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?()AGather information from users.BReboot the server.CApply the latest service packs to the operating system.DPerform a root cause analysis