单选题What tool is used to register a customer service representative with the customer care feature?()AWebSphere Commerce AcceleratorBSameTime AdministratorCWebSphere Commerce Configuration ManagerDWebSphere Commerce Administration ConsoleEWebSphere Commerce Organization Administration Console

单选题
What tool is used to register a customer service representative with the customer care feature?()
A

WebSphere Commerce Accelerator

B

SameTime Administrator

C

WebSphere Commerce Configuration Manager

D

WebSphere Commerce Administration Console

E

WebSphere Commerce Organization Administration Console


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