—You work for a small chain of clothing stores. The Managing Director has asked you to write a short report on last month's performance.—Look at the charts and table below, on which you have already made some handwritten notes.—Then, using all your handwritten notes, write the report for your Managing Director—Write 120-140 words.
Staff Management: the importance of encouraging staff to make suggestions for improvements
Good acquaintance of finance is a must.
Dear Sirs,The order mentioned above was delivered to our warehouse 2 days after it arrived in Chicago 8th Jan. and we regret that we have to complain about the conditions in which we received it.In our order we stipulated that we required four dozen of your men's suits pattern CS/7, and in your invoice, No. CP/78, you charged us for this quantity, but it is clear that you have packed only three dozen in Case 3, 【B1】______ . We would therefore appreciate an explanation and your prompt action to send us the missing dozen suits.Very much more serious is the condition of the ladies' trousers suits that you packed in Case 2. Of the six dozen that this case contains, 【B2】______ . It is quite clear that this is solely due to the totally inadequate way in which they had been packed for you had not lined the case with any waterproof paper. 【B3】______【B4】______ , whereas in our order we had stated that we required your pattern CS/9 which is stated in your catalogue as being made up from heavy-weight material. There is no market here for tropical suits, and so we must emphasize 【B5】______ .We must stress that the mistakes that you have made in this first order we have placed with you have caused considerable problems for us. We had hoped to include your products in the Spring Sale that is due to open at the end of February, but as it is, it is now clear that we shall not be able to do so. We wish to stress, therefore, that unless you take immediate action to correct the mistakes that you have made, 【B6】______ .We now expect your prompt reply.Yours,FaithfullyA. please correct all the mistakes as soon as possibleB. that we expect you to replace these suits that have been wrongly delivered with those we ordered without delayC. we shall certainly not consider further orders with you and shall report your company to the American Trade Promotion Office in New YorkD. and we think the price is a little bit too highE. forty have become very sodden in transit and most of these show signs of rottingF. we are also surprised that you appear to have sent us three dozen lightweight gentlemen's suits in Case 1G. we therefore expect your prompt action to remedy this situationH. and there is no sign of the missing dozen in either Case 1 or 2【B1】______
You can go to every part of America from this city.
? Read this part of a note from Emma Jackson, boss of a French travel agency.We are thinking of printing a brochure to introduce tourist attractions and accommodation facilities in Europe. Please contact the major hotels and scenic spots and the like and invite them to make advertisements.? Write a letter to Hotel Mecure:? giving a brief self-introduction? saying what kind of brochure you are going to print? stating the rate of advertising? asking for a prompt reply.? Write 60-80 words.? Write on your Answer Sheet.
— You are the manager of the marketing department in your company. A new assistant manager has recently been appointed and will start work soon.— Write an email to all staff in the department:— explaining the need for the appointment— saying when the assistant manager will start work— describing the experience the assistant manager has.— Write 40 - 50 words.From: Candace WoodwardTo: All marketing staffSubject: New assistant manager
Financial Planning: the factors involved in deciding on appropriate pricing strategies