PD0-001 题目列表
单选题Scheduled preventative maintenance visits should be carried out：（）Aafter two unplanned service calls.Baccording to manufacturers specifications.Cwhen the device is becoming unreliable.Devery sixty days.
单选题Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）AGather information from the customer.BIsolate the problem on the device.CRead the service documentation for possible causes.DCheck the parts life counters.
单选题When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）AIgnore both of them and decide what the real problem is.BSet up a separate call for each problem.CHave them duplicate the problem at the device.DAsk a third person and see if the problem is the same thing.
单选题When is it advisable to dump the waste toner from a technicians service vacuum？（）AWhen it is full.BIt is not recommended.CBefore performing preventative maintenance.DAfter each call.
单选题The polygon mirror is located in which of the following components？（）ADeveloper unitBScanner unitCFuser unitDLaser unit