单选题AThey have their hotel beautifully decorated.BThey provide delicious food.CThey make their guests feel at home.DThey give parties regularly for their visitors.
单选题
A
They have their hotel beautifully decorated.
B
They provide delicious food.
C
They make their guests feel at home.
D
They give parties regularly for their visitors.
参考解析
解析：
细节题。录音提到两个合伙人和顾客建立“having an informal relationship”，和常客“make friends”，由此可以看出她们之所以受欢迎是因为让顾客有宾至如归的感觉，故C项正确。
【录音原文】
Pamela Royal and her partner, Edith Clark, are the owners of Sea-View Hotel in Brighton. As much of their business is seasonal, they do a good deal of the work themselves in order to make a profit. R is necessary to keep down the cost of extra staff. Although they will never make a fortune, for the last 10 years, they have earned a reasonable living from the hotel. They work extremely well together. And each has her own duties. In general, Pamela does the book keeping. She is excellent with figures and seldom makes a mistake. She also takes care of the decorations, particularly the flower-arranging which is her hobby. Edith, on the other hand, makes all the stuff arrangements, and when necessary, does the cooking. She is a very patient woman. And if guests make complaints, she tries her best to solve their problems. However, the two ladies do not do all the work themselves. They usually employ college students to do the cleaning and washing up. Old Albert, who is a retired policeman, goes in two hours a day to do the gardening and take care of the swimming pool. Both ladies are very popular. They believe in having an informal relationship with the guests and often make friends with their regular visitors. Last month was their tenth anniversary in Brighton. And they had a dinner for their friends to celebrate. Pamela gave a speech, and everyone wished them lots of success for the future.
Questions 1 to 3 are based on the conversation you have just heard.
1. How do Pamela and Edith manage to keep down the cost of the hotel?
2. What jobs in the hotel are given to the college students?
3. Why are the two ladies popular in the area?
细节题。录音提到两个合伙人和顾客建立“having an informal relationship”，和常客“make friends”，由此可以看出她们之所以受欢迎是因为让顾客有宾至如归的感觉，故C项正确。
【录音原文】
Pamela Royal and her partner, Edith Clark, are the owners of Sea-View Hotel in Brighton. As much of their business is seasonal, they do a good deal of the work themselves in order to make a profit. R is necessary to keep down the cost of extra staff. Although they will never make a fortune, for the last 10 years, they have earned a reasonable living from the hotel. They work extremely well together. And each has her own duties. In general, Pamela does the book keeping. She is excellent with figures and seldom makes a mistake. She also takes care of the decorations, particularly the flower-arranging which is her hobby. Edith, on the other hand, makes all the stuff arrangements, and when necessary, does the cooking. She is a very patient woman. And if guests make complaints, she tries her best to solve their problems. However, the two ladies do not do all the work themselves. They usually employ college students to do the cleaning and washing up. Old Albert, who is a retired policeman, goes in two hours a day to do the gardening and take care of the swimming pool. Both ladies are very popular. They believe in having an informal relationship with the guests and often make friends with their regular visitors. Last month was their tenth anniversary in Brighton. And they had a dinner for their friends to celebrate. Pamela gave a speech, and everyone wished them lots of success for the future.
Questions 1 to 3 are based on the conversation you have just heard.
1. How do Pamela and Edith manage to keep down the cost of the hotel?
2. What jobs in the hotel are given to the college students?
3. Why are the two ladies popular in the area?
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LETTER 1 Dear Ann, I am going to give a dinner party next month. I want my guests to enjoy themselves and to feel comfortable. What is the secret of giving a successful party Sarah LETTER 2 Dear Mary， Cook something that would let you spend time with your guests. If a guest offers to help you in the kitchen, accept the offer. It often makes people feel more comfortable when they can help. Before serving dinner, while your guests make small talks in the living room, offer them drinks. Some guests may like wine, but make sure to provide soft drinks for people who don’t. At the dinner table, let your guests serve themselves. Offer them a second serving after they finish, but don’t ask more than once. Most guests will take more if they want. Perhaps the most important rule of all is to be natural. Treat your guests as you want them to treat you when you’re in their home—that is, act naturally toward them, and don’t try too hard to be polite. Have a good time in a pleasant atmosphere. Yours, Vida1. From the first letter we learn that Mary() .A) is asking for advice on giving a dinner partyB) knows the secret of giving a pleasant partyC) is going to attend a dinner party2. Ann s first piece of advice is that Mary should()A) get the food ready before the guests arriveB) keep the guests away from the kitchenC) accept the guests’ offer to help3. Ann suggests that Mary offer drinks().A) while the guests are having small talksB) when all the guests have arrivedC) after the guests finish small talks4. When having dinner, the guests are expected to ().A) eat their food slowlyB) help the host serve foodC) help themselves to more food5. The most important rule for Mary to follow in treating her guests is to ()A) be as polite as she canB) let them feel at homeC) prepare delicious food
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Text 3 The hotel guestroom telephone is being ignored more and more these days.The average hotel guest checks in with three mobile devices.That has pushed the guestroom phone down the list of preferred communication devices,"We have noticed a signiflcant decline in guestroom phone usage and that guests,by and large,bring and use their own mobile phones:'says Kevin Carl,executive vice president of Radisson Hotel Group.And why not?Hotels traditionally have charged exorbitant（过高的）prices for the privilege of using a landline.Travelers are now hanging up on the traditional phone and using the hotel room phone only for minor logistical purposes,thanks to the advent of new technologies.Kate Ashton,senior vice president of operations for Wyndham Grand,says the most common uses for in-room phones are for calls to the front desk.The most frequently asked questions are"What's the Wi-Fi password?"and"When is checkout time?"That said,hotels say they would never give up on Iandlines for the simple reason that they need them for security."Having a landline accessible means guests can always have a way to call in case of emergency or if they have any issues with their own devices,"Ashton says.That doesn't mean the guestroom telephone is not changing or that hotels aren't finding technologies to supplement the landline."Telephones continue to evolve and become more stylish in the hotel space,"says Andrea Torrance,vice president of operations for AccorHotels North and Central America.Hotel room phones used to be quite simple with one line and basic services.Now companies such as Cetis provide extensive services out of one device such as one-touch voice mail retrieval,Bluetooth paring for music streaming and digital clocks.They also have built-in USB charging ports for smarfphones."Now,the trend seems to be going backward in time to a single line corded telephone,"says Chad Collins,vice president of sales for the Americas at VTech,a company that produces hotel landlines."I believe this is driven by the fact that hotels simply want a telephone with a dial tone,not all of the bells and whistles.Guests'demands are changing,and the telephone is not excluded from those changes."But many hotels are finding other ways to communicate with guests.Roxy,a Seattle start-up,has created speech-enabled devices that will allow hotels to replace landlines with voice-activated calling.The devices also act as a guests'personal concierge.Guests can place requests to the front desk and get recommendations for restaurants and activities.Collins says there is no way a landline will compete with a mobile phone.But he believes both can serve different purposes."The idea that we are trying to compete with mobile devices is a bit misguided,"he says.33.What were hotel room phones characterized by in the past?A.Simple with basic services.B.Complex with high-quality services.C.Expensive with more styles.D.Complex with extensive services.
Text 3 The hotel guestroom telephone is being ignored more and more these days.The average hotel guest checks in with three mobile devices.That has pushed the guestroom phone down the list of preferred communication devices,"We have noticed a signiflcant decline in guestroom phone usage and that guests,by and large,bring and use their own mobile phones:'says Kevin Carl,executive vice president of Radisson Hotel Group.And why not?Hotels traditionally have charged exorbitant（过高的）prices for the privilege of using a landline.Travelers are now hanging up on the traditional phone and using the hotel room phone only for minor logistical purposes,thanks to the advent of new technologies.Kate Ashton,senior vice president of operations for Wyndham Grand,says the most common uses for in-room phones are for calls to the front desk.The most frequently asked questions are"What's the Wi-Fi password?"and"When is checkout time?"That said,hotels say they would never give up on Iandlines for the simple reason that they need them for security."Having a landline accessible means guests can always have a way to call in case of emergency or if they have any issues with their own devices,"Ashton says.That doesn't mean the guestroom telephone is not changing or that hotels aren't finding technologies to supplement the landline."Telephones continue to evolve and become more stylish in the hotel space,"says Andrea Torrance,vice president of operations for AccorHotels North and Central America.Hotel room phones used to be quite simple with one line and basic services.Now companies such as Cetis provide extensive services out of one device such as one-touch voice mail retrieval,Bluetooth paring for music streaming and digital clocks.They also have built-in USB charging ports for smarfphones."Now,the trend seems to be going backward in time to a single line corded telephone,"says Chad Collins,vice president of sales for the Americas at VTech,a company that produces hotel landlines."I believe this is driven by the fact that hotels simply want a telephone with a dial tone,not all of the bells and whistles.Guests'demands are changing,and the telephone is not excluded from those changes."But many hotels are finding other ways to communicate with guests.Roxy,a Seattle start-up,has created speech-enabled devices that will allow hotels to replace landlines with voice-activated calling.The devices also act as a guests'personal concierge.Guests can place requests to the front desk and get recommendations for restaurants and activities.Collins says there is no way a landline will compete with a mobile phone.But he believes both can serve different purposes."The idea that we are trying to compete with mobile devices is a bit misguided,"he says.34.Roxy is cited to illustrate thatA.hotel guest phone may be replaced.B.phone technology is fast developed.C.its new type of telephone is welcomed.D.there are other ways to communicate with guests.
Text 3 The hotel guestroom telephone is being ignored more and more these days.The average hotel guest checks in with three mobile devices.That has pushed the guestroom phone down the list of preferred communication devices,"We have noticed a signiflcant decline in guestroom phone usage and that guests,by and large,bring and use their own mobile phones:'says Kevin Carl,executive vice president of Radisson Hotel Group.And why not?Hotels traditionally have charged exorbitant（过高的）prices for the privilege of using a landline.Travelers are now hanging up on the traditional phone and using the hotel room phone only for minor logistical purposes,thanks to the advent of new technologies.Kate Ashton,senior vice president of operations for Wyndham Grand,says the most common uses for in-room phones are for calls to the front desk.The most frequently asked questions are"What's the Wi-Fi password?"and"When is checkout time?"That said,hotels say they would never give up on Iandlines for the simple reason that they need them for security."Having a landline accessible means guests can always have a way to call in case of emergency or if they have any issues with their own devices,"Ashton says.That doesn't mean the guestroom telephone is not changing or that hotels aren't finding technologies to supplement the landline."Telephones continue to evolve and become more stylish in the hotel space,"says Andrea Torrance,vice president of operations for AccorHotels North and Central America.Hotel room phones used to be quite simple with one line and basic services.Now companies such as Cetis provide extensive services out of one device such as one-touch voice mail retrieval,Bluetooth paring for music streaming and digital clocks.They also have built-in USB charging ports for smarfphones."Now,the trend seems to be going backward in time to a single line corded telephone,"says Chad Collins,vice president of sales for the Americas at VTech,a company that produces hotel landlines."I believe this is driven by the fact that hotels simply want a telephone with a dial tone,not all of the bells and whistles.Guests'demands are changing,and the telephone is not excluded from those changes."But many hotels are finding other ways to communicate with guests.Roxy,a Seattle start-up,has created speech-enabled devices that will allow hotels to replace landlines with voice-activated calling.The devices also act as a guests'personal concierge.Guests can place requests to the front desk and get recommendations for restaurants and activities.Collins says there is no way a landline will compete with a mobile phone.But he believes both can serve different purposes."The idea that we are trying to compete with mobile devices is a bit misguided,"he says.35.What's Collins's attitude toward landlines and mobile phones?A.Indifference.B.Objective.C.Biased.D.Misled.
Text 3 The hotel guestroom telephone is being ignored more and more these days.The average hotel guest checks in with three mobile devices.That has pushed the guestroom phone down the list of preferred communication devices,"We have noticed a signiflcant decline in guestroom phone usage and that guests,by and large,bring and use their own mobile phones:'says Kevin Carl,executive vice president of Radisson Hotel Group.And why not?Hotels traditionally have charged exorbitant（过高的）prices for the privilege of using a landline.Travelers are now hanging up on the traditional phone and using the hotel room phone only for minor logistical purposes,thanks to the advent of new technologies.Kate Ashton,senior vice president of operations for Wyndham Grand,says the most common uses for in-room phones are for calls to the front desk.The most frequently asked questions are"What's the Wi-Fi password?"and"When is checkout time?"That said,hotels say they would never give up on Iandlines for the simple reason that they need them for security."Having a landline accessible means guests can always have a way to call in case of emergency or if they have any issues with their own devices,"Ashton says.That doesn't mean the guestroom telephone is not changing or that hotels aren't finding technologies to supplement the landline."Telephones continue to evolve and become more stylish in the hotel space,"says Andrea Torrance,vice president of operations for AccorHotels North and Central America.Hotel room phones used to be quite simple with one line and basic services.Now companies such as Cetis provide extensive services out of one device such as one-touch voice mail retrieval,Bluetooth paring for music streaming and digital clocks.They also have built-in USB charging ports for smarfphones."Now,the trend seems to be going backward in time to a single line corded telephone,"says Chad Collins,vice president of sales for the Americas at VTech,a company that produces hotel landlines."I believe this is driven by the fact that hotels simply want a telephone with a dial tone,not all of the bells and whistles.Guests'demands are changing,and the telephone is not excluded from those changes."But many hotels are finding other ways to communicate with guests.Roxy,a Seattle start-up,has created speech-enabled devices that will allow hotels to replace landlines with voice-activated calling.The devices also act as a guests'personal concierge.Guests can place requests to the front desk and get recommendations for restaurants and activities.Collins says there is no way a landline will compete with a mobile phone.But he believes both can serve different purposes."The idea that we are trying to compete with mobile devices is a bit misguided,"he says.31.Why is hotel guestroom telephone being ignored?A.Because each hotel guest has three mobile devices.B.Because hotel guests prefer to use mobile devices.C.Because hotel guestroom telephone is not safe enough.D.Because guests have easy access to mobile devices.
Social customs and ways of behaving change．Things which were considered impolite many years ago are now acceptable．Just a few years ago,it was considered impolite behaviour for a man to smoke on the street．No man who thought of himself as being a gentleman would make a fool of himself by smoking when a lady was in a room.Customs are also different from country to country．Does a man walk on the left or the right of a woman in your country?Or doesn't it matter?What about table manner?Should you use both hands when you are eating?The Americans and the British not only speak the same language but also share a large number of social customs．For example,in both America and England people shake hands when they meet each other for the first time．Also,most Englishmen will open a door for a woman or offer their seat to a woman,and so will most Americans．Promptness is important both in England and in America．That is,if a dinner invitation is for 7 o'clock,the dinner guest either arrives close to that time or calls up to explain his delay.The important thing to remember about social customs is not to do anything that might make other people feel uncomfortable--especially if they are your guests．There is an old story about a man who gave a dinner party．When the food was served,one of the guests started to eat his peas with a knife．The other guests were amused or shocked,but the host calmly picked up his knife and began eating in the same way．It would have been bad manners to make his guest feel foolish or uncomfortable.According to the text,the best hostA.tries his best to make his guests feel comfortableB.makes his guests feel excitedC.tries to avoid being naughty to his guestsD.tries to avoid being foolish
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If you have any questions, please feel free to interrupt at any time. This sentence means if you have something that you don’t understand, you can make a break in at any time.A对B错
If you have any questions, please feel free to interrupt at any time. This sentence means if you have something that you don’t understand, you can make a break in at any time.
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