翻译以下关于邮政储蓄国内回执业务有关对话。 ①Clerk: Do you need A.R Service? ②Customer: How about the service charge? ③Clerk:One yuan for SMS service. ④ Customer: All right. ⑤Clerk: Please write down your mobile phone number here. We will inform you when the money arrives there. Thank you.
翻译以下关于邮政储蓄国内回执业务有关对话。 ①Clerk: Do you need A.R Service? ②Customer: How about the service charge? ③Clerk:One yuan for SMS service. ④ Customer: All right. ⑤Clerk: Please write down your mobile phone number here. We will inform you when the money arrives there. Thank you.
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以下英汉对照错误的是()。A.“服务费用是多少钱?”译成英文是：How about the service charge?B.“短信回执每笔一元。”译成英文是：One yuan for SMS service.C.“请写下您的手机号码。”译成英文是：Please write down your mobile phone number here.D.“汇款寄达后，我们会发短信通知您。”译成英文是：We will inform you when the money arrives there.
以下英汉对照正确的有()。A、“服务费用是多少钱?”“How about the service charge?”B、“短信回执每笔一元。”“One yuan for SMS service.”C、“请写下您的手机号码。”“Please write your phone number here.”D、“汇款寄达后,我们会电话通知您。”“We will inform. you when the money arrives there.”
以下英汉对照正确的有()。A.“服务费用是多少钱?”译成英文是：How about the service charge?B.“短信回执每笔一元。”译成英文是：One yuan for SMS service.C.“请写下您的手机号码。”译成英文是：Please write your phone number here.D.“汇款寄达后，我们会电话通知您。”译成英文是：We will in form you when the money arrives there.
Desk Clerk:Good afternoon,Holiday Inn.Customer:Hello,I’d like to book a double room for the nights of 23rd and 24th please. Desk Clerk:______ A:What’s the matter?B:Just a minute, please.C:What can I do for you?D:Can I help you?
Clerk:Central Ballet. ?Customer: Yes, what's on tonight?Clerk: Sleeping Beauty.A． May I help youB． What do you wantC． Can you speak outD． What's the matter
CLERK: Hello, Big City Electricity, how may I help you todayPETERS:__1__.CLERK: May I have your account numberPETERS: Certainly, it’s 4392107.CLERK: Thank you, is this Mr. PetersPETERS: Yes, this is Mr. Peters.CLERK: Thank you. What can I help you withPETERS: ___2_.CLERK: I’m sorry to hear that___2_.PETERS: The bill is 300% higher than last month.CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.PETERS: OK, Thank you for your help.CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricityPETERS: I usually pay about $50 a month.CLERK: Thank you.___4_PETERS: $200. I can’t understand why.CLERK: Yes, Mr. Peters. Was your usage different in any wayPETERS: No, it was an average month.CLERK: I’m sorry there certainly seems to be a mistake.PETERS: Well, I’m happy you agree with me.CLERK: I’ll contact a service representative. And what’s your phone numberPETERS: 408-533-0875CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.A. I think I’ve been overcharged for the past month.B. I’m terribly sorry about the mistake.C. I’m calling concerning my electricity bill.D. And how much did we charge on this billE. Why do you think we charged you too much
Customer service is the service or care that a consumer receives before, during and after a purchase. It's one of the factors that come in to play when a consumer is determining buying value, the other is the quality of the product or service that is being____1____Consumers often must encounter an experience to not only be a satisfied customer, but a loyal customer. Customer service is a part of that experience.Top notch service will create______2___and a returning customer, which is what we all must strive for.Excellent customer service is____3____to businesses today. It's a component that is often missing, unfortunately. How do you provide great customer service? Always make your customer a ____4___. Greet them in a friendly manner, whether that be via telephone, email or in person.Let them know you are there to help and that you will take care of them, not only before the sale but after as well. After all, in a thriving business customers are not ____5____; it's a requirement for businesses to survive.A. vitalB. optionalC. priorityD. offeredE. loyalty
You are developing a Windows Communication Foundation (WCF) service. The service operation takes a customer number as the only argument and returns information about the customer. The service requires a security token in the header of the message. You need to create a message contract for the service.Which code segment should you use?（）A.B.C.D.
资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever.A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line.Think fast or drop the ballWhen it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms.Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！What do customers want?A.Fast responseB.Readily accessible informationC.Optimized user surfaceD.All of these above
资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever.A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line.Think fast or drop the ballWhen it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms.Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！Why is a strong mobile customer service strategy critical?A.It forbids customers to go.B.It helps you gain new customers.C.Because of customers are using their smartphone to seek customer service.D.It prevent losing customers entirety.
资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever.A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line.Think fast or drop the ballWhen it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms.Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！What is the main suggestion of this article?A.Identifying any missing or incorrect information before customers need to reach outB.Make online customer service easy and quick for customers.C.Avoid losing customers， it can help you gain new ones and impact the bottom line.D.ensure your customer service contact info are readily available on all mobile website pages.
资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever.A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line.Think fast or drop the ballWhen it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms.Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！How many people first turn to on-line channels when they seek customer service?A.CD.D
翻译以下关于邮政储蓄业务员开户业务的有关对话。 ①Customer: I want to open an account. ②Clerk: Fixed or current? ③Customer: Current. ④Clerk: Your ID card, please.
翻译以下关于邮政储蓄取款业务有关对话。 ①Customer: I want to withdraw 100,000yuan. ②Clerk: Have you made an appointment? ③Customer: No. ④Clerk: Sorry. If you withdraw the money over 50,000, you should make an appointment at least one day before.
下列英汉对照错误的是（）。A、“服务费用是多少钱？”译成英文是：How about the service charge？B、“短信回执每笔一元。”译成英文是：One yuan for SMS service.C、“请写下您的手机号码。”译成英文是：Please write down your mobile phone number here.D、“汇款寄达后，我们会发短信通知您。”译成英文是：We will inform you when the money arrives there.
以下英汉对照错误的是（）。A、“服务费用是多少钱？”译成英文是：How about the service charge？B、“短信回执每笔一元。”译成英文是：One yuan for SMS service.C、“请写下您的手机号码。”译成英文是：Please write down your mobile phone number here.D、“汇款寄达后，我们会发短信通知您。”译成英文是：We will in form you when the money arrives there.
翻译以下关于邮政储蓄填单业务有关对话。 ①Clerk: Please fill in this form. ②Customer: Sorry, I don’t know Chinese. Would you help me to complete the form? ③Clerk: I am afraid I cannot do it for you. This is our regulation. You can go to the information desk to ask the director on duty for help.
填空题翻译以下关于邮政储蓄取款业务有关对话。 ①Customer: I want to withdraw 100,000yuan. ②Clerk: Have you made an appointment? ③Customer: No. ④Clerk: Sorry. If you withdraw the money over 50,000, you should make an appointment at least one day before.
单选题下列英汉对照错误的是（）。A“服务费用是多少钱？”译成英文是：How about the service charge？B“短信回执每笔一元。”译成英文是：One yuan for SMS service.C“请写下您的手机号码。”译成英文是：Please write down your mobile phone number here.D“汇款寄达后，我们会发短信通知您。”译成英文是：We will inform you when the money arrives there.
填空题翻译以下关于邮政储蓄填单业务有关对话。 ①Clerk: Please fill in this form. ②Customer: Sorry, I don’t know Chinese. Would you help me to complete the form? ③Clerk: I am afraid I cannot do it for you. This is our regulation. You can go to the information desk to ask the director on duty for help.
单选题Customer: I’d like to mail this box to California. Clerk: ______ Customer: Gee, I don’t know about that. What do you have? Clerk: Airmail and surface mail. Customer: I guess surface mail is fine.ADo you want to insure it?BHow do you want to mail it?CWhat can I do for you?DWhere will you mail to?
单选题Clerk: Can I help you? John: Not right now, thanks. I’m just looking. Clerk: Is there anything in particular I can do for you? John: ______ Clerk: Oh, I’m afraid we’re out of digital watches, but we expect some in very soon. Is there anything else I can do for you? John: I guess not. But thanks anyway. Clerk: Well, please let me know if I can be of any further assistance. John: Thanks very much.AMaybe, yes.BWell, I’d rather like a watch.CYes, thank you.DWell, actually, I’m looking for a digital watch.
单选题Guest: ______ . Clerk: Certainly. Do you have a reservation? Guest: Yes. The name is Morales. Mr. and Mrs. J. Morales. Clerk: Here we are. For five nights. Could you fill in the registration card, please? And I'll need you credit card.AI'd like rest here, pleaseBI'd like to rent a room, pleaseCI'd like to check in, pleaseDI'd like to stay in, please.
填空题翻译以下关于邮政储蓄国内回执业务有关对话。 ①Clerk: Do you need A.R Service? ②Customer: How about the service charge? ③Clerk:One yuan for SMS service. ④ Customer: All right. ⑤Clerk: Please write down your mobile phone number here. We will inform you when the money arrives there. Thank you.
单选题John: I want to go to Chicago. When is the next train, please? Booking clerk: In fifteen minutes. John: How much is the fare? Clerk: You want to buy a single fare or a round trip ticket? John: ______ Clerk: A round trip ticket saves you about 10% of the fare.AWill it take me straight there?BHow much is it?CWhat’s the difference?DWhat is the fare?
多选题以下英汉对照正确的有哪些？（）。A“服务费用是多少钱？”“How about the service charge？”B“短信回执每笔一元。”“One yuan for SMS service.”C“请写下您的手机号码。”“Please write your phone number here.”D“汇款寄达后，我们会电话通知您。”“We will inform you when the money arrives there.”
填空题翻译以下关于邮政储蓄业务员开户业务的有关对话。 ①Customer: I want to open an account. ②Clerk: Fixed or current? ③Customer: Current. ④Clerk: Your ID card, please.