单选题Users are reporting that they are still experiencing network issues even though a fix was recentlyapplied. Which of the following troubleshooting methodology steps is the administrator using?()AEscalating the problemBTesting the solution and identifying the effectsCContinuing to gather information about the same symptomsDDocumenting the solution and the entire process

单选题
Users are reporting that they are still experiencing network issues even though a fix was recentlyapplied. Which of the following troubleshooting methodology steps is the administrator using?()
A

Escalating the problem

B

Testing the solution and identifying the effects

C

Continuing to gather information about the same symptoms

D

Documenting the solution and the entire process


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