A user is trying to use Remote Desktop to connect to another computer on the LAN. Theconnection fails. The technician opens up a command prompt and types the following: “telnetcomputernamE. 3389” and also gets the same error message. Which of the following is the MOSTlikely cause of this error, assuming that the OS firewall has been disabled?()A、The antivirus software is blocking the incoming connection.B、The ISP is blocking Remote Desktop at their end.C、The RDP connection has been configured to use a non-standard port.D、The telnet service has not been installed.

A user is trying to use Remote Desktop to connect to another computer on the LAN. Theconnection fails. The technician opens up a command prompt and types the following: “telnetcomputernamE. 3389” and also gets the same error message. Which of the following is the MOSTlikely cause of this error, assuming that the OS firewall has been disabled?()

  • A、The antivirus software is blocking the incoming connection.
  • B、The ISP is blocking Remote Desktop at their end.
  • C、The RDP connection has been configured to use a non-standard port.
  • D、The telnet service has not been installed.

相关考题:

A user is trying to use Remote Desktop to connect to another computer on the LAN. Theconnection fails. The technician opens up a command prompt and types the following: telnetcomputernamE. 3389” and also gets the same error message.Which of the following is the MOSTlikely cause of this error, assuming that the OS firewall has been disabled?()A. The antivirus software is blocking the incoming connection.B. The ISP is blocking Remote Desktop at their end.C. The RDP connection has been configured to use a non-standard port.D. The telnet service has not been installed.

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A user is trying to connect their new desktop to the network but is unable to get an IP address.The technician tests the cable and finds that there are too many open pairs.Which of the following wiring standards needs to be used in the replacement cable?()A. 568BB.CrossoverC. 569-AD. 607-A

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A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?()A、Terminal ServicesB、Remote AssistanceC、Routing and Remote Access ServiceD、Remote Desktop

A user is trying to connect their new desktop to the network but is unable to get an IP address. The technician tests the cable and finds that there are too many open pairs. Which of the following wiring standards needs to be used in the replacement cable?()A、568BB、CrossoverC、569-AD、607-A

A technician is able to connect to the Internet but cannot connect to a remote machine through Remote Desktop in Windows XP. Each time the technician attempts to connect to a remote location, the software times out. Which of the following is the MOST likely problem?()A、The Java applet is disabled in the web browser.B、Deny all has not been configured in the firewall.C、Wireless network drivers are corrupt.D、Port forwarding settings are not correct

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A Windows user is trying to get to a shared folder on a server but is receiving an error message that multiple connections to the same resource are not allowed. Which of the following tools can the technician use from the user’s workstation to get the user reconnected as quickly as possible?()A、nbtstat with the/reload parameterB、nbtstat with the/resolved parameterC、net use with the/delete parameterD、net use with the/persistent parameter

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A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? ()A、CDB、DIRC、MDD、RD

Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?()A、Put all other work orders on hold and assist the user with all their computer issues.B、Have another technician take over support calls for this user.C、Explain that the user needs to fill out a work order for the computer problems.D、Ask the user to call another technician for more in-depth assistance.

A technician cannot connect using Remote Desktop. Which of the following ports needs to be allowed in the firewall? ()A、23B、443C、8080D、3389

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A remote user is trying to telnet to the production server. The session is getting a timeout error. Which command should the user issue to verify the network connection?()A、iptraceB、nslookupC、netstatD、traceroute

A user has a computer that runs Windows XP Professional. The user attempts to connect to the computer by using a Remote Desktop Connection and receives the following error message: “The local policy of the system does not permit you to log on interactively.” You need to ensure that the user can log on to the computer by using a Remote Desktop Connection. What should you do?() A、From the System settings, disable Remote Assistance.B、Add the user's account to the Remote Desktop Users group. C、From Windows Firewall, modify the scope of the Remote Desktop exception. D、Set the Remote Desktop Help Session Manager service Startup type to Automatic, and then start the service.

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单选题A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?()ATerminal ServicesBRemote AssistanceCRouting and Remote Access ServiceDRemote Desktop

单选题A user is trying to use Remote Desktop to connect to another computer on the LAN. Theconnection fails. The technician opens up a command prompt and types the following: “telnetcomputernamE. 3389” and also gets the same error message. Which of the following is the MOSTlikely cause of this error, assuming that the OS firewall has been disabled?()AThe antivirus software is blocking the incoming connection.BThe ISP is blocking Remote Desktop at their end.CThe RDP connection has been configured to use a non-standard port.DThe telnet service has not been installed.

单选题A technician cannot connect using Remote Desktop. Which of the following ports needs to be allowed in the firewall? ()A23B443C8080D3389

单选题A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup?()A Guest user accountB Limited user accountC Power user accountD Administrator user account

单选题A user is trying to use Remote Desktop to connect to another computer on the LAN. Theconnection fails. The technician opens up a command prompt and types the following: “telnetcomputernamE. 3389” and also gets the same error message. Which of the following is the MOSTlikely cause of this error, assuming that the OS firewall has been disabled?()AThe antivirus software is blocking the incoming connection.BThe ISP is blocking Remote Desktop at their end.CThe RDP connection has been configured to use a non-standard port.DThe telnet service has not been installed.

单选题A technician is trying to connect from a home computer to their office computer, but cannotconnect via Remote Desktop. Which of the following ports needs to be open for RDP traffic to be allowed?()A21B80C443D3389

单选题A technician is able to connect to the Internet but cannot connect to a remote machine through Remote Desktop in Windows XP. Each time the technician attempts to connect to a remote location, the software times out. Which of the following is the MOST likely problem?()AThe Java applet is disabled in the web browser.BDeny all has not been configured in the firewall.CWireless network drivers are corrupt.DPort forwarding settings are not correct