IPCC的简称是（）。A、IP Contact CenterB、IP Customer CenterC、IP Communication CenterD、IP conference call
IPCC的简称是（）。
- A、IP Contact Center
- B、IP Customer Center
- C、IP Communication Center
- D、IP conference call
相关考题：
There is overwhelming scientific evidence, ____ shown in the Fourth Assessment Report (第四次评估报告的综合报告)of the Intergovernmental Panel on Climate Change (IPCC) 政府间气候变化专门委员会(IPCC), A、becauseB、asC、whileD、when
A customer with IPCC Express Standard reports that a script using the Database steps is not working. What is the most likely root cause?（）A、The script probably has an error in the DSN configuration.B、IPCC Express Standard is not licensed for Database steps. C、The script probably has an error in the query string. D、There is probably an interoperability problem between IPCC Express and the database.
Which three of the following are licensed Cisco CRS 4.0 software products?（）A、IPCC Express (Standard, Enhanced, or Premium) B、IP IVR C、Auto Attendant D、IPCC Express Cisco Agent Desktop E、IP Queue ManagerF、IP IVR Peripheral Gateway (PG)
Which feature is added when upgrading from IPCC Express Enhanced to IPCC Express Premium? （）A、supervisory recording B、WrapUp timer C、sending e-mails D、keystroke macros E、text chat
What types of orders are exempt from using the IPCC Express Configuration and Ordering Tool? （）A、orders for coresident deployments B、orders for adding more seats C、orders for upgrading from standard D、orders with less than five seats E、all orders require using the IPCC Express Configuration and Ordering Tool
Which two of the following are valid CRS deployment scenarios?（）A、IPCC Express communicating with the ICM via a standalone IPCC Gateway PG running on an expansion server B、IPCC Express communicating with the ICM via a co-resident IPCC Gateway PGC、IPCC Express using the IPCC Enterprise Outbound option D、IPCC Express using the IPCC Enterprise CTI-OS Toolkit E、IP IVR integrating with IPCC Enterprise to function as queue point and self-service platform
An organization wants to collect an account number from a customer via IVR prompting. Then, using a keystroke macro, they want to pop the account number into the account number field in the agent's CRM desktop application. The keystroke macro will also initiate the CRM desktop application, executing a database lookup from the CRM Database server to retrieve the customer record. Assuming the organization wants the lowest cost solution, what product does this organization need for this capability?（）A、IPCC Express Standard B、IPCC Express Enhanced C、IPCC Express Premium D、IPCC Enterprise E、IP IVR
多选题Which two of the following are valid CRS deployment scenarios?（）AIPCC Express communicating with the ICM via a standalone IPCC Gateway PG running on an expansion serverBIPCC Express communicating with the ICM via a co-resident IPCC Gateway PGCIPCC Express using the IPCC Enterprise Outbound optionDIPCC Express using the IPCC Enterprise CTI-OS ToolkitEIP IVR integrating with IPCC Enterprise to function as queue point and self-service platform
单选题What types of orders are exempt from using the IPCC Express Configuration and Ordering Tool? （）Aorders for coresident deployments Borders for adding more seats Corders for upgrading from standard Dorders with less than five seats Eall orders require using the IPCC Express Configuration and Ordering Tool
单选题Which feature is added when upgrading from IPCC Express Enhanced to IPCC Express Premium? （）Asupervisory recording BWrapUp timer Csending e-mails Dkeystroke macros Etext chat
单选题人工座席就是业务代表通过座席与IPCC系统交互完成呼叫的处理，为客户提供各种业务的人工服务。IPCC系统支持的座席类型有（）。APC+Phone座席B单电话座席CIP座席D传真座席