（）meanssayingsorrytosomeonethatyou’vehurtthemorcausedtroubleforthem.A.DelayB.ApologizeC.InconvenienceD.Maintenance

（）meanssayingsorrytosomeonethatyou’vehurtthemorcausedtroubleforthem.

A.Delay

B.Apologize

C.Inconvenience

D.Maintenance

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