Acustomerisexperiencingproblemswithafaileddiskdriveontheirnewlypurchasedp630server.TheIBMCEhasreplacedthediskandnowthemirroredLogicalVolumeneedstobere-created.Thecustomerdoesnothavetheskillstodothis.Thereisnosupportcontractwiththesolutionproviderbutthep630iscoveredunderaSoftwareMaintenanceAgreement(SWMA)24/7contract.WhatshouldthepSeriestechnicalspecialistdofirst?()A.Offertorebuildthelogicalvolumeforafee.B.Offertotalkthecustomerthroughtheproceduretorebuildthelogicalvolumeforafee.C.SuggestthecustomeropenacallwithIBMTechLine;offertoexplainhowtheprocessworks.D.SuggestthecustomeropenacallwithIBMSupportLine;offertoexplainhowtheprocessworks.
Acustomerisexperiencingproblemswithafaileddiskdriveontheirnewlypurchasedp630server.TheIBMCEhasreplacedthediskandnowthemirroredLogicalVolumeneedstobere-created.Thecustomerdoesnothavetheskillstodothis.Thereisnosupportcontractwiththesolutionproviderbutthep630iscoveredunderaSoftwareMaintenanceAgreement(SWMA)24/7contract.WhatshouldthepSeriestechnicalspecialistdofirst?()
A.Offertorebuildthelogicalvolumeforafee.
B.Offertotalkthecustomerthroughtheproceduretorebuildthelogicalvolumeforafee.
C.SuggestthecustomeropenacallwithIBMTechLine;offertoexplainhowtheprocessworks.
D.SuggestthecustomeropenacallwithIBMSupportLine;offertoexplainhowtheprocessworks.
相关考题:
某局进行新增BSC扩容工程,第二天原有BSC整体性能测量任务中A接口寻呼成功率下降明显,最可能的原因是:() A.用户量增多,BSC参数设置不当导致寻呼消息被删除。B.BSC服务区覆盖较差,用户经常掉网C.将部分位置区下的基站挂到新增BSC时,MSC中没有及时调整原有BSC的位置区定义。
下列是正确的短消息接收流程的是() A.SC向SMS-GMSC提交消息传送请求B.SMS-GMSC向MSC前传短消息C.MS向HLR会送转发报告D.MSC向VLR查询发送路由E.MSC从VLR取回用户的IMSI号码