(b) Examine how adopting a Six Sigma approach would help address the quality problems at UPC.(10 marks)
(b) Examine how adopting a Six Sigma approach would help address the quality problems at UPC.
(10 marks)
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The passage is mainly about______.A. how individuals can help make a differenceB. running a neighborhood meeting to solve its problemsC. citizens' reactions to the problems they faceD. solving problems through group action
(b) Explain how Perfect Shopper might re-structure its upstream supply chain to address the problems identifiedin the scenario. (10 marks)
(c) Explain how Perfect Shopper might re-structure its downstream supply chain to address the problemsidentified in the scenario. (10 marks)
4 The country of Europia has an extensive historical and industrial heritage. It has many tourist sites (such as castles,palaces, temples, houses and factories) which attract visitors from home and abroad. Most of these tourist sites havegift shops where visitors can buy mementos and souvenirs of their visit. These souvenirs often include cups, saucers,plates and other items which feature a printed image of the particular tourist site.The Universal Pottery Company (UPC) is the main supplier of these pottery souvenir items to the tourist trade. Itproduces the items in its potteries and then applies the appropriate image using specialised image printing machines.UPC also supplies other organisations that require personalised products. For example, it recently won the right toproduce souvenirs for the Eurasian Games, which are being held in Europia in two years time. UPC currently shipsabout 250,000 items of pottery out of its factory every month. Most of these items are shipped in relatively smallpackages. All collections from the factory and deliveries to customers are made by a nationwide courier company.In the last two years there has been a noticeable increase in the number of complaints about the quality of theseitems. The complaints, from gift shop owners, concentrate on two main issues:(i) The physical condition of goods when they arrive at the gift shop. Initial evidence suggests that ‘a significantnumber of products are now arriving broken, chipped or cracked’. These items are unusable and they have to bereturned to UPC. UPC management are convinced that the increased breakages are due to packers not followingthe correct packing method.(ii) Incorrect alignment of the image of the tourist site on the selected item. For example, a recent batch of 100 cupsfor Carish Castle included 10 cups where the image of the castle sloped significantly from left to right. Thesewere returned by the customer and destroyed by UPC.The image problem was investigated in more depth and it was discovered that approximately 500 items weredelivered every month with misaligned images. Each item costs, on average, $20 to produce.As a result of these complaints, UPC appointed a small quality inspection team who were asked to inspect one inevery 20 packages for correct packaging and correct image alignment. However, although some problems have beenfound, a significant number of defective products have still been delivered to customers. A director of UPC used thisevidence to support his assertion that the ‘quality inspection team is just not working’.The payment system for packers has also been such an issue. It was established ten years ago as an attempt to boostproductivity. Packers receive a bonus for packing more than a target number of packages per hour. Hence, packersare more concerned with the speed of packing rather than its quality.Finally, there is also evidence that to achieve agreed customer deadlines, certain managers have asked the qualityinspection team to overlook defective items so that order deadlines could be met.The company has decided to review the quality issue again. The director who claimed that the quality inspection teamis not working has suggested using a Six Sigma approach to the company’s quality problems.Required:(a) Analyse the current and potential role of quality, quality control and quality assurance at UPC. (15 marks)
(b) Explain how the process of developing scenarios might help John better understand the macro-environmentalfactors influencing Airtite’s future strategy. (8 marks)
(b) a discussion (with suitable calculations) as to how the directors’ share options would be accounted for in thefinancial statements for the year ended 31 May 2005 including the adjustment to opening balances;(9 marks)
(b) Discuss the key issues which will need to be addressed in determining the basic components of aninternationally agreed conceptual framework. (10 marks)Appropriateness and quality of discussion. (2 marks)
(c) Discuss how the manipulation of financial statements by company accountants is inconsistent with theirresponsibilities as members of the accounting profession setting out the distinguishing features of aprofession and the privileges that society gives to a profession. (Your answer should include reference to theabove scenario.) (7 marks)Note: requirement (c) includes 2 marks for the quality of the discussion.
(b) Discuss how management’s judgement and the financial reporting infrastructure of a country can have asignificant impact on financial statements prepared under IFRS. (6 marks)Appropriateness and quality of discussion. (2 marks)
(c) Explain how absolutist (dogmatic) and relativist (pragmatic) ethical assumptions would affect the outcomeof Anne’s decision. (6 marks)
(ii) Construct the argument against Professor West’s opinion, and in favour of Professor Leroi’s opinion thata principles-based approach would be preferable in developing countries. Your answer should considerthe particular situations of developing countries. (10 marks)
(c) Identify TWO QUALITATIVE benefits that might arise as a consequence of the investment in a new IT systemand explain how you would attempt to assess them. (4 marks)
(ii) Explain how the existing product range and the actions per Note (3) would feature in Ansoff’sproduct-market matrix. (7 marks)
(b) Explain THREE problems in undertaking a performance comparison of GBC and TTC and also explain THREEitems of additional information that would be of assistance in assessing the operating and financialperformance of GBC and TTC. (6 marks)
(c) Assess the likely criteria which would need to be satisfied for software to be regarded as ‘quality software’.(4 marks)
(b) Illustrate EACH of the six problems chosen in (a) using the data from the Bettamould division/TRG scenario;and (6 marks)
(c) Suggest ways in which each of the six problems chosen in (a) above may be overcome. (6 marks)
(iii) State how your answer in (ii) would differ if the sale were to be delayed until August 2006. (3 marks)
In relation to the courts’ powers to interpret legislation, explain and differentiate between:(a) the literal approach, including the golden rule; and (5 marks)(b) the purposive approach, including the mischief rule. (5 marks)
(ii) Discuss TWO problems that may be faced in implementing quality control procedures in a small firm ofChartered Certified Accountants, and recommend how these problems may be overcome. (4 marks)
Which of the following commands would allow a computer to acquire an IP address?（）A、ipconfig/releaseB、ipconfig/renewC、ipconfig/allD、ipconfig/help
Which of the following features would hide internal IP addresses from the Internet?（）A、Network Address TranslationB、Port forwardingC、Quality of ServiceD、SSID broadcast
A server has been assigned the 192.168.100.127/25 IP address. The server is experiencing strange network connectivity related problems. Which of the following would BEST describe the problem?（）A、IP address is classful.B、IP address is a subnet broadcast address.C、IP address is a subnet network address.D、IP address is classless
Interface congestion is causing drops in voice packets and TCP packets. The drops result in jerky speech quality and slower FTP traffic flows. Which two technologies would proactively address the TCP transfer rate and the voice problems？（）A、CBWFQB、LLQC、traffic shapingD、WRED
A server has been assigned the 192.168.100.127/25 IP address. The server is experiencing strange network connectivity related problems. Which of the following would BEST describe the problem？（）A、 IP address is classful.B、 IP address is a subnet broadcast address.C、 IP address is a subnet network address.D、 IP address is classless.
单选题A server has been assigned the 192.168.100.127/25 IP address. The server is experiencing strange network connectivity related problems. Which of the following would BEST describe the problem?（）AIP address is classful.BIP address is a subnet broadcast address.CIP address is a subnet network address.DIP address is classless