The technician is working on a system and has determined that the hard drive must be reimaged. However, the customer wants to retain all the data. Which of the following would take the LEAST amount of time to implement?()A、Create a new partition on the hard drive, copy all data to the new partition, reimage the drive, and the old data will be on the new partition and accessible.B、Install a new hard drive, slave the old drive, image the new drive, and show the customer how to access their data on the old drive.C、Upload the data to an external FTP server, reimage the drive, and then restore the data to the newly imaged drive.D、Copy data to a USB connected hard drive, reimage the drive, and then restore the data to the newly imaged drive.

The technician is working on a system and has determined that the hard drive must be reimaged. However, the customer wants to retain all the data. Which of the following would take the LEAST amount of time to implement?()

  • A、Create a new partition on the hard drive, copy all data to the new partition, reimage the drive, and the old data will be on the new partition and accessible.
  • B、Install a new hard drive, slave the old drive, image the new drive, and show the customer how to access their data on the old drive.
  • C、Upload the data to an external FTP server, reimage the drive, and then restore the data to the newly imaged drive.
  • D、Copy data to a USB connected hard drive, reimage the drive, and then restore the data to the newly imaged drive.

相关考题:

A technician is testing a power supply for correct output voltages at the HDD power connector.Which of the following voltages should the technician expect for a correctly working power supply?() A.6VB.9VC.12VD.24V

A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?() A.10.76.0.1B.127.0.0.1C.192.168.0.1D.255.255.255.0

A user reports that their laptop does not have network connectivity, but was working fine lastweek. The technician executes IPCONFIG to see what the IP address is but it comes up with a169.254.254.1 address. This address is not part of the company‘s subnet.Which of the following MOST likely identifies this address type?()A.MulticastB.DHCPC.APIPAD.Broadcast

A network technician arrives to work and discovers users are having a problem connecting thecompany server. The server operator was working on upgrades the night before.Which of the following documents should the technician use to attempt to discover the problem?()A. Network mapsB. Change managementC. BaselinesD. Cable management

A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?()A、10.76.0.1B、127.0.0.1C、192.168.0.1D、255.255.255.0

A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?()A、Windows Firewall settingsB、DHCP settingsC、Disable HomeGroupD、Wireless on/off switch

A network technician wants to use a packet analyzer to troubleshoot a reported problem with a user's workstation with IP address 192.168.1.45. To identify the workstation's packets the technician wants to use the workstation's MAC address. Which of the following protocols would provide the needed information?()A、DHCPB、ARPC、DNSD、PING

The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?()A、The memoryB、The CMOS batteryC、The PCIe power jackD、The processor for chip creep

A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?()A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.

A technician is working on a SOHO wireless network and notices that the wireless adaptor in the laptop shows excellent connection at 11Mbps. The technician has a wireless N adaptor. Which of the following would BEST describe this connection speed?()A、The laptop is too far away from the WAP.B、The WAP is using 802.11a frequencies.C、The laptop is only set to allow 802.11n connections.D、The technician is on an 802.11b network.

A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop-up on the screen. Which of the following boot methods would the technician utilize?()A、Reboot in Safe ModeB、Reboot in Recovery ConsoleC、Reboot in Last Known Good ConfigurationD、Reboot in System Debug Mode

The technician needs to map a network share to the user’s Windows 7 computer from thecommand prompt. Which of the following commands will the technician execute?()A、NET SENDB、NET CONFIGC、NET USED、NET NAME

A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? ()A、That the WEP key is disabledB、That the fuser is not faultyC、That the IP is staticD、That the buffer is not overloaded

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A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POST step. Which of the following actions should the technician perform FIRST?()A、Replace the newly installed memory modules with another known-working unit.B、Remove and reseat the memory, and recheck the memory reported.C、Leave the configuration intact, and check cabling to ensure nothing was loose during the installation.D、Perform a BIOS upgrade on the machine.

单选题A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later, the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs, but will no longer burn DVDs. When arriving on site, what is the FIRST action that the technician should take?()Acheck for a faulty IDE cableBbe sure that the DVD+R is formatted before using itCcheck for incompatible mediaDre-install the DVD burning software

单选题A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?()A10.76.0.1B127.0.0.1C192.168.0.1D255.255.255.0

单选题The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?()AThe memoryBThe CMOS batteryCThe PCIe power jackDThe processor for chip creep

填空题What’s Mike Smith’s present job?He’s working as a ____.

单选题A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST?()ACheck if the user account is lockedBCheck group policyCCheck the drive for fragmentationDCheck NTFS permissions

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单选题A VPN connection is not working correctly and the technician is unable to ping the VPN server. Which of the following actions should the technician do FIRST?()ACall their local ISPBVerify the IP information of the serverCCheck their local Internet connectionDVerify the hostname of the server

单选题A user reports that their laptop does not have network connectivity, but was working fine last week. The technician executes IPCONFIG to see what the IP address is but it comes up with a 169.254.254.1 address. This address is not part of the company's subnet. Which of the following MOST likely identifies this address type?()AMulticastBDHCPCAPIPADBroadcast

单选题A technician is dispatched to a location. While working, the technician’s cell phone rings. Which of the following actions should the technician take?()AAnswer the call to determine its importance.BIgnore the call and return the call from a land line.CAnswer the call and leave the location in order to talk.DSilence the phone and allow the call to go to voice mail.

单选题A technician has fixed a reported issue with a heavily used software program and users have verified that the program is working correctly. Which of the following should the technician do NEXT?()ADocument the process and update the baseline.BTest the theory of probable cause and verify with the software vendor.CEstablish a plan of action to be included in the business impact analysis.DImplement the software manufacturer workaround.

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