A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor， which of the following is the BEST course of action in this situation？（）A、Tell the client that they will need to place another service call.B、Ask the client if they would like to discuss their computer problems in more detail.C、Tell the client that another technician will be sent out.D、Inform the client that the problem will be resolved by the onsite technician at another time.
A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor， which of the following is the BEST course of action in this situation？（）
- A、Tell the client that they will need to place another service call.
- B、Ask the client if they would like to discuss their computer problems in more detail.
- C、Tell the client that another technician will be sent out.
- D、Inform the client that the problem will be resolved by the onsite technician at another time.
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A "trusted" client needs to communicate with a server that has been configured to use CLIENT authentication. Which of the following will be used to verify passwords?（）A、User ID/password fileB、Communications layerC、Client applicationsD、Operating system
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单选题A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig, the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255.0.0 Default Gateway. Which of the following could be causing the issue?（）AThe subnet mask is not correctly configured.BThe DNS client has not been configured on the computer.CThe DHCP client is unable to obtain an IP address from the DHCP server.DThe default gateway is not specified
单选题A user calls about a problem with receiving email. After troubleshooting the user’s computer and finding nothing wrong, the technician contacts the email sender and finds out the user gave out their email address incorrectly. Which of the following is the BEST approach in explaining the issue to the user?（）A“Sometimes computers are just strange, but it seems to be working now.”B“You gave them the wrong address and caused this problem.”C“The sender had the e-mail address wrong, but they have it correct now and the problem has been resolved.”D“The SMTP server was not getting a proper resolution of the recipient name field when it was parsing the header.”
单选题The technician has suspicions that a browser has been hijacked. Which of the following should the technician look for in this situation?（）AA new default gateway has been setup.BA new Internet shortcut has been added.CA new web browser has been installed and is now the default.DA proxy server has been enabled.
单选题When implementing a solution to a problem， which of the following is the BEST course of action to take？（）A Replace all components simultaneously to ensure that the system is functional.B Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software.C Purchase new parts for the system to confirm that they function.D Implement one change at a time， reversing the change if it has not resolved the problem.
单选题A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor， which of the following is the BEST course of action in this situation？（）ATell the client that they will need to place another service call.BAsk the client if they would like to discuss their computer problems in more detail.CTell the client that another technician will be sent out.DInform the client that the problem will be resolved by the onsite technician at another time.
单选题A developer is designing a web application that must verify for each request： The originating request is froma trusted network. The client has a valid session.The client has been authenticated. Which design pattern provides a solution in this situation？（）ATransfer ObjectBSession FacadeCIntercepting FilterDTemplate MethodEModel-View-Controller
单选题A "trusted" client needs to communicate with a server that has been configured to use CLIENT authentication. Which of the following will be used to verify passwords?（）AUser ID/password fileBCommunications layerCClient applicationsDOperating system