A user explains that after the office was vacuumed the previous night their sound is not working and they cannot get onto the network. The user has verified that all of the PC’s cables are plugged into their respective ports. Which of the following is the MOST likely cause?()A、Frayed or broken cablesB、UPS is unpluggedC、NIC and sound card are disabled in Device ManagerD、Speakers are muted

A user explains that after the office was vacuumed the previous night their sound is not working and they cannot get onto the network. The user has verified that all of the PC’s cables are plugged into their respective ports. Which of the following is the MOST likely cause?()

  • A、Frayed or broken cables
  • B、UPS is unplugged
  • C、NIC and sound card are disabled in Device Manager
  • D、Speakers are muted

相关考题:

A remote user cannot connect to the office via VPN. The user has established Internet connectivity.Which of the following is the MOST likely next step in troubleshooting?() A.Power cycle the VPN concentrator at the office.B.Determine if the VPN service is running at the office.C.Reinstall the VPN client at the remote computer.D.Determine if the user has the correct VPN address and password.

A user replaces a laptop’s wireless PCMCIA card with a different vendor’s card. All of the new card configuration steps have been followed. The OS sees all known wireless networks but cannot connect to the user’s network. Which of the following is the MOST likely reason for this behavior?()A、DMZ is enabled.B、MAC filtering is enabled.C、WEP is being used.D、SSID broadcast is disabled.

A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST?()A、Check if the user account is lockedB、Check group policyC、Check the drive for fragmentationD、Check NTFS permissions

An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?()A、Network data cables are damaged.B、Memory has become unseated.C、The user has defragmented the hard drive.D、Processor cooling fan is not functioning.

A user in the op_storage group logs onto the DS GUI and goes to the User Administration panel.  Which users can be seen and what actions can be performed()A、the user can see all other users, including those in the Admin group, but can modify only the user accounts in theOp_volume and Monitor groupB、the user can see all the users except those in the Admin group, but can only modify the user’s own accountC、the user can see only the user’s own account, and cannot modify itD、the user can see only the user’s own account, and can change the password only

All users within an office are wirelessly connected to a network, except one user that has a valid connection on a leased IP address in a different range. Which of the following is a possible cause of the user having a different IP address range?()A、The wireless access point is using MAC address filteringB、The user has connected to a nearby wireless access point from another officeC、The user has configured the wireless settings with the wrong encryption typeD、The wireless access point has SSID broadcast disabled

A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?()A、Agree with the user’s complaintsB、Clarify the user’s statementsC、Minimize the user’s criticismD、Shadow the other technician on the next repair

A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?()A、Disable port forwarding on the router.B、Reboot to Safe Mode and see if the Internet is accessible.C、Format the machine and reinstall the OS.D、Check the web browser’s proxy settings.

Under which of the following circumstances would a technician use IPCONFIG /RENEW?()A、After an unsuccessful rebootB、If a user’s IP address has been spoofedC、After using IPCONFIG /RELEASED、If the computer has an ARP address conflict

Which of the following is the BEST way to make sure the network printer is automatically installed when the user logs on?()A、Log onto the user’s computer as a local administrator and install the printer.B、Make sure the user has permission to print to the printer.C、Create and implement a logon script.D、After the user has logged on, install the printer.

A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?()A、The file associations were not returned after the software was uninstalled.B、The user is not opening the files correctly.C、The uninstalled software has corrupted all the audio files on the computer.D、The sound card is not properly configured.

A user can send e-mail, but cannot receive any e-mail. Which of the following settings should be verified in the e-mail account?()A、MAC addressB、TCP/IP addressC、POP Server settingsD、SMTP Server settings

A user has just moved a PC from one office to another. The patch cable and the NIC do notappear to be functioning in the new office but were working before the move. The patch cable is plugged in correctly to both the NIC and the wall jack. Which of the following actions should the technician take FIRST?()A、Verify that the network card is compatible with the operating system.B、Verify that the port on the switch is enabled.C、Update the network card driver.D、Replace the network cable with a crossover cable.

A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? ()A、That the WEP key is disabledB、That the fuser is not faultyC、That the IP is staticD、That the buffer is not overloaded

A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?()A、Educate the end user about how a computer becomes infected.B、Perform a clean install of the OS.C、Boot the PC in Safe Mode.D、Quarantine all infected files.

A user’s OS has become corrupt, and the user would like to restore the PC back to when they first bought the machine. Which of the following would be the BEST choice?()A、Factory Recovery PartitionB、Use Safe ModeC、Last Known Good ConfigurationD、Purchase a copy of the original OS

A network administrator has a 10base2 network.  A card is provided that has both 10base2 and 10base5 ports.  Which of the following types of cables should be selected in SMIT during configuration of the adapter?()A、TPB、BNCC、DIXD、CAT5

Which two statements apply when a user has entered private configuration mode by typing configure private? ()A、All users have their own active configurationB、All users have their own private candidate configurationC、When a user commits, all nonconflicting changes made by all users are commitedD、When a user commits, only the user's own changes are commited

All the database users are presently connected to the database instance and working. The HR userhas opened three database sessions and executed the following command in one of his sessions: SQL UPDATE persons SET ccode=’U031’ WHERE ccode=’U029’; 123 rows updated.  SQL DELETE FROM persons WHERE exp=’Y’; 3 rows deleted.  The SYS user opens a new session after HR executed the above commands.  Which sessions can seethe effect of the UPDATE and DELETE commands ()A、all sessions of the HR user onlyB、all sessions of the HR user and the SYS userC、the session of the HR user that executed the commandsD、all the sessions for which the database users have access privilege to the PERSONS table

All the database users are presently connected to the database instance and working. The HR user hasopened three database sessions and executed the following command in one of his sessions:SQL UPDATE persons SET ccode=’U031’ WHERE ccode=’U029’; 123 rows updated.SQL DELETE FROM persons WHERE exp=’Y’;3 rows deleted. The SYS user opens a new session after HR executed the above commands.  Which sessions can see theeffect of the UPDATE and DELETE commands()A、All sessions of the HR user onlyB、All sessions of the HR user and the SYS userC、The session of the HR user that executed the commandsD、All the sessions for which the database users have access privilege to the PERSONS table

Your company has a single Active Directory directory service domain that includes a main office and two branch offices. Each branch office has its own Active Directory site. All user accounts are placed into organizational units (OUs) based on department. Multiple Group Policy objects (GPOs) are linked at the domain, the site, and the OU levels. A user in Atlanta transfers to a different branch office and joins a different department. You move her user account into the corresponding OU. After logging on to her new client computer, the user notices that the desktop settings are different from the settings she had in her previous location. You need to find out the effect of all GPOs on the user.  What should you do?()A、 Use the Security Configuration and Analysis snap-in.B、 Use the Resultant Set of Policy snap-in.C、 Run the Secedit /analyze command.D、 Run the Secedit /validate command.

The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user’s connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?()A、net /?B、ipconfig /flushdnsC、netstat -rD、nbtstat -R

单选题A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? ()AThat the WEP key is disabledBThat the fuser is not faultyCThat the IP is staticDThat the buffer is not overloaded

单选题A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?()AThe file associations were not returned after the software was uninstalled.BThe user is not opening the files correctly.CThe uninstalled software has corrupted all the audio files on the computer.DThe sound card is not properly configured.

单选题Which of the following is the BEST way to make sure the network printer is automatically installed when the user logs on?()ALog onto the user’s computer as a local administrator and install the printer.BMake sure the user has permission to print to the printer.CCreate and implement a logon script.DAfter the user has logged on, install the printer.

单选题All users within an office are wirelessly connected to a network, except one user that has a valid connection on a leased IP address in a different range. Which of the following is a possible cause of the user having a different IP address range?()AThe wireless access point is using MAC address filteringBThe user has connected to a nearby wireless access point from another officeCThe user has configured the wireless settings with the wrong encryption typeDThe wireless access point has SSID broadcast disabled

单选题A user in the op_storage group logs onto the DS GUI and goes to the User Administration panel.  Which users can be seen and what actions can be performed()Athe user can see all other users, including those in the Admin group, but can modify only the user accounts in theOp_volume and Monitor groupBthe user can see all the users except those in the Admin group, but can only modify the user’s own accountCthe user can see only the user’s own account, and cannot modify itDthe user can see only the user’s own account, and can change the password only