单选题The relationship between the first and second paragraphs is that______.Aeach presents one side of the picture.Bthe second is the logical result of the first.Cthe first gives examples and the second generalizes.Dboth present the problems that customers encounter.
单选题
The relationship between the first and second paragraphs is that______.
A
each presents one side of the picture.
B
the second is the logical result of the first.
C
the first gives examples and the second generalizes.
D
both present the problems that customers encounter.
参考解析
解析：
段落关系题。第一段列举了一位顾客打热线电话求助的事例，第二段进行总结分析，说明此类求助的特点是技术含量低、顾客甚至一窍不通。由此可见第一段为列举例子，第二段作概括总结，故答案为C项。
段落关系题。第一段列举了一位顾客打热线电话求助的事例，第二段进行总结分析，说明此类求助的特点是技术含量低、顾客甚至一窍不通。由此可见第一段为列举例子，第二段作概括总结，故答案为C项。
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