问答题Directions:   The walkman you bought a month before is broken down. Write to the manufacturer’s service department. The letter should include:   (1) the problem of the walkman   (2) ask for warranty   (3) remind them of the enclosure   You should write about 100 words. Do not sign your own name at the end of the letter. Use “John Smith” instead. You do not need to write the address.

问答题
Directions:   The walkman you bought a month before is broken down. Write to the manufacturer’s service department. The letter should include:   (1) the problem of the walkman   (2) ask for warranty   (3) remind them of the enclosure   You should write about 100 words. Do not sign your own name at the end of the letter. Use “John Smith” instead. You do not need to write the address.

参考解析

解析:
①②开篇点明投诉缘由
③④详细说明发生的情况
⑤表达自己的不满
⑥⑦⑧提出补救措施
⑨⑩留下自己的联系方式

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