问答题Discuss, and decide together: ● What the likely reactions from staff might be to the introduction of the scheme? ● How feedback should be given to staff on their performance?
问答题
Discuss, and decide together: ● What the likely reactions from staff might be to the introduction of the scheme? ● How feedback should be given to staff on their performance?
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资料：From:Gloria Richter To:Gunther Schmidt Subject: E-mails; staff lounge; communication problemsDate: March 3There are some communication problems I wish to bring to your attention1. Each day we receive a huge number of emails from colleagues inside the company and from overseas customers. Some are important many are not. My staff seems to spend all day checking and sorting emails, which is time-consuming and results in them neglecting other duties.2. My staff doesn’t understand why you got rid of the staff lounge after the takeover. They say that it said to be a good place to meet people from other departments and to exchange ideas. Most of them still have not met anyone from Sanicorp yet.3. A lot of middle managers are really confused about who they should report to. We know management are planning a reorganization but isn’t it time they told us what’s happening?What is NOT requested by Gloria Rikchter in this emall?A.An efficient way for the staff to deal with the large number of emailsB.More investment in the well-being of the staffC.Reopening of the staff loungeD.clarification of whom the staff should report their works to
下列（）是SQL语言查询出员工E_mail地址的语句。A、select staffno from staff where E_mail＝NULLB、select staffno from staff where E_mail NULLC、select staffno from staff where E_mail is NULLD、select staffno from staff where E_mail is not NULL
A staff member reports that they cannot access the shared folder on the network； however， other staff members are reporting that they can access the shared folder. Which of the following is the BEST way to identify the problem？（）A、The administrator should monitor all traffic between the staff member and the server.B、The administrator should reconfigure the RAID configuration to allow more space.C、The administrator should map a drive using the net use command.D、The administrator should allow the staff member to use a USB drive.
You are designing an OU structure for IT staff at the branch offices. What should you do?（）A、Create an OU for the NewApp Web servers. Assign the IT staff at the branch offices user rights to this OU.B、Create an OU for the NewApp data servers. Assign the IT staff at the branch offices user rights to this OU.C、Create an OU for the IT staff at each branch office. Place network administrators at the branch offices in these OUs.D、Create an OU for each branch office. Place local servers in the OU for their respective office. Assign the IT staff at the branch offices user rights to these OUs.
问答题Practice 3 ● You have been informed that Mary Owen from the Medical Records Department of your company is going to retire next month, and your company will held a party in her honor. ● Write an email to all staff in your department: ● Saying what time and where the party will be held, ● Saying what the party will include, ● Saying what the employees should do. ● Write 60-80 words.
问答题Practice 5 ● The company you work for has decided to join a scheme in which members of staff exchange places for six months with people from other companies overseas. ● The Chief Executive has asked you to suggest which members of staff should be the first to take part in this scheme and why. ● Write your proposal for the Chief Executive: ● suggesting which members of staff should be chosen and why they are suitable ● describing what their current responsibilities are ● explaining what these staff could learn from the exchange scheme ● outlining the benefits to the company as a whole of its participation in the scheme. ● Write 250~300 words on the separate answer paper provided.
问答题Practice 4 ● Please write a memo to inform employees of the staff discounts in your company. ● Saying how much the discounts are ● Saying how should employees get their discounts ● Saying where they can get the discounts ● Write 40-50 words.
问答题Practice 1 Discussion—about 5 minutes In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic. For two candidates Program for New Staff Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation. Discuss and decide together: ● why poor time management can become a major problem in companies. ● what procedures could be adopted to ensure that time is managed effectively.
问答题Discuss and decide together: ● What qualities are you looking for in such a person? ● What skills should such a person possess?
单选题What has Mr. Fritz promised to do to encourage the staff?AMeet with the staff personally for motivationBProhibit any further layoffs in the meantimeCReward staff based on their performance evaluationsDGive special prizes to sales and shipping staff
问答题Practice 3 Discussion—about 5 minutes In this part of the test you are given a discussion topic. You have 30 seconds to look at the task promptly, an example of which is below, and then about three minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic. For two candidates Satisfaction Survey The company you work for has conducted a satisfaction survey. We all know customer satisfaction is essential to the survival of our businesses. You have been asked to find out whether customers are satisfied. Discuss the situation together, and decide: ● how to find out whether the customers are satisfied ● what to ask in a customer satisfaction survey.
问答题Practice 2 Discussion—about 5 minutes In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic. For two candidates Compromise on price You have had a negotiation with a foreign trade delegation which comes to nothing. You have been told to have this big deal come off. Discuss the situation together and decide: ● which kind of activities would be suitable for a successful deal. ● how much are you to step down For three candidates Compromise on Price You have had a negotiation with a foreign trade delegation which comes to nothing. You have been told to have this big deal come off. Discuss the situation together, and decide: ● Which kind of activities would be suitable for a successful deal. ● how much are you to step down. ●·how to show your sincerity.
问答题Practice 4 Discussion—about 5 minutes In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic. For two candidates Business Seminar Your company is going to hold a seminar on a certain topic about marketing You have been asked to help with the preparation for the seminar. Discuss the situation together and decide: ● What facilities and seminar arrangements you will need to make ● Who you are going to invite to attend the seminar and how to contact them For three candidates Business Seminar Your company is going to hold a seminar on a certain topic about marketing· You have been asked to help with the preparation for the seminar. Discuss the situation together and decide: ● What facilities and seminar arrangements you will need to make ● Who you are going to invite to attend the seminar and how to contact them ● Where and when you will hold the seminar
问答题Practice 5 ● Photos used on staff passes will be taken from 9 a.m. to 11 a.m. next Thursday. ● write a memo to all staff telling: ● The time slot when the photographer will be working; ● What they should look like and wear. ● Write about 30—40 words.
问答题Practice 6 ● Your department needs to employ some temporary staff. ● Write an email to the Human Resources Manager: ● saying how many staff you need and giving the date you want them to start ● explaining why you need them ● stating what skills they should have ● Write 40—50 words.
问答题Discuss, and decide together: ● What effects moving premises could have on staff? ● How suppliers and customers might be affected by the relocation?
问答题Discuss and decide together: ● What travel and accommodation arrangements you will need to make before the trip? ● Which kinds of business customs in the foreign country would be useful to know about, and how?
问答题Discuss, and decide together: ● What measures are most effective for identifying new export markets? ● How to maintain sales in export markets?
问答题Discuss, and decide together: ● What kinds of reasons might there be for staff leaving their jobs? ● What steps could be taken to reduce staff turnover?
问答题Q3: Do you think it’s better for staff to receive written or oral feedback on their performance? (Why?/Why not?)
单选题下列（）是SQL语言查询出员工E_mail地址的语句。Aselect staffno from staff where E_mail＝NULLBselect staffno from staff where E_mail NULLCselect staffno from staff where E_mail is NULLDselect staffno from staff where E_mail is not NULL
问答题Q2: What do you think are the most important criteria for measuring staff performance? (Why?/Why not?)
问答题Q3: What do you think the long-term effects of high staff turnover might be? (Why?/Why not?)
单选题What is the purpose of the memo?ATo communicate a change in meeting arrangementsBTo request the relocation of a company eventCTo discuss the details of some construction workDTo notify a manager of an upcoming staff reduction
单选题You work as an application developer at Certkiller .com. You have been given the responsibility of creating a class named CalcSalary that will determine the salaries of Certkiller .com’s staff.The CalcSalary class includes methods to increment and decrement staff salaries.You would like to invoke the IncrementSalary and DecrementSalary methods dynamically at runtime from the sales manager application when needed. After viewing the information displayed in the exhibit， you decide to use the Salary delegate to invoke these methods. using System； public delegate boolSalary （Employee Emp， double Amount）； public class CalcSalary { // for promotions public static bool IncrementSalary （Employee Emp， double Amount） { // implementation details } // for demotions public static bool DecrementSalary （Employee Emp， double Amount） { // implementation details } What code should you use？（）A AB BC CD D
问答题Q5: Apart from appraisal schemes, what other measures do you think are effective improving staff performance? (Why?)