单选题What formula do you use to calculate the number of agents in a Call Center?（）AErlang B BErlang C CAHT * BHCA DVG ports + IVR ports
单选题
What formula do you use to calculate the number of agents in a Call Center?（）
A
Erlang B
B
Erlang C
C
AHT * BHCA
D
VG ports + IVR ports
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解析：
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