All the following tools and techniques are helpful to accurately confirming customers’needs,except（ 72 ）。A.questionnairesB.prototyping approachesC.fishbone diagramsD.interviews
All the following tools and techniques are helpful to accurately confirming customers’needs,except（ 72 ）。
A.questionnaires
B.prototyping approaches
C.fishbone diagrams
D.interviews
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