A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?()A、Remove all of the memoryB、Plug in the AC adapterC、Remove the hard drive and optical driveD、Clear the partitions on the hard drive

A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?()

  • A、Remove all of the memory
  • B、Plug in the AC adapter
  • C、Remove the hard drive and optical drive
  • D、Clear the partitions on the hard drive

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A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory?()A、tracertB、ipconfigC、netstatD、nslookup

单选题A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?()AThe technician plugged a USB 2.0 device into a USB 1.1 port.BThe technician needs to reboot the computer for the device to work.CThe technician plugged a USB 1.1 device into a USB 2.0 port.DThe front panel connectors are not plugged into the motherboard.

单选题A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? ()AAllow the user to demonstrate expertise.BDo not argue; empathize with the user, and offer to help.CAsk the user to watch as the technician diagnoses and corrects the problem.DDocument each of the steps to replicate at a later time.

单选题Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?()AThe technician should always bend at the waist and lift with their arms.BThe technician should seek assistance from an available customer.CThe technician should always bend at the waist and lift with their back.DThe technician should get assistance from another technician.

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